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    Suppose you're in a rush, felling tired, not paying attention to your screen, and you send an email that could get you in trouble.

    Realisation will probably set in seconds after you've clicked “send”. You freeze in horrors and burn with shame.

    What to do? Here are four common email accidents, and how to recover.

    Clicking “send” too soon

    Don't waste your time trying to find out if the receivers has read it yet. Write another email as swiftly as you can and send it with a brief explaining that this is the correct version and the previous version should be ignored.

    Writing the wrong name

    The sooner you notice, the better. Respond quickly and briefly, apologizing for your mistake. Keep the tone measured: don't handle it too lightly, as people can be offered, especially if your error suggests a misunderstanding of their culture(i.e. incorrect ordering of Chinese names).

    Clicking “reply all” unintentionally

    You accidentally reveal(透露)to entire company what menu choices you would prefer at the staff Christmas dinner, or what holiday you'd like to take. In this instance, the best solution is to send a quick, light-hearted apology to explain your awkwardness. But it can quickly rise to something worse, when everyone starts hitting “reply all” to join in a long and unpleasant conversation. In this instance, step away from your keyboard to allow everyone to calm down.

    Sending an offensive message to its subject

    The most awkward email mistake is usually committed in anger. You write an unkind message about someone, intending to send it to a friend, but accidentally send it to the person you're discussing. In that case, ask to speak in person as soon as possible and say sorry. Explain your frustrations calmly and sensibly—see it as an opportunity to clear up any difficulties you may have with this person.

    For most people, Christmas is a time to relax in the company of family and friends. But for Santa Claus, and the thousands of fake Santas who impersonate（模仿） him every year, the Christmas season is time to get to work.

    Although Santa Claus waits until Christmas Eve to take his famous sleigh (雪橇) ride, Santa impersonators can be found at shopping malls around America throughout the six weeks leading up to December 25. "When you see Santa talking with kids at your local mall, that's when you know Christmas really is on the way," says Mary Lewine of New York City.

    With the excitement of Christmas, people often forget about the real people behind the red robes （长袍) and white beards, but being a mall Santa. is a tough job. "There is more to it than just sitting in a chair. There is more to it than just a red suit," said Timothy Connaghan, who has worked as a Santa for.38 years. "Children can really put the wear and tear on you.”

    A recent survey showed some of the challenges that mall Santas face every year. About 90 percent of Santas claimed that children pulled their beards to see if they were real, and 60 percent said that up to ten kids cough or sneeze on them every day. Even more disturbing, one-third of the Santas admit to having children wet themselves while sitting on their laps.

    So why would anyone take this job? For Ben Brauch, a retired high school teacher who has worked as a Santa for the last six years, the answer is simple-the children. "I see maybe 12,000 kids in a six-week period.

    It's hard work, but it's worth it because you get to play with kids." In fact, Brauch loves his job so much that he keeps his white beard long all year.

    I left university with a good degree in English Literature, but no sense of what I wanted to do. Over the next six years, I was treading water, just trying to earn an income. I tried journalism, but I didn't think I was any good, then finance, which I hated. Finally, I got a job as a rights assistant at a famous publisher. I loved working with books, although the job that I did was dull.

    I had enough savings to take a year off work, and I decided to try to satisfy a deep-down wish to write a novel. Attending a Novel Writing MA course gave me the structure I needed to write my first 55,000 words.

    It takes confidence to make a new start — there's a dark period in-between where you're neither one thing nor the other. You're out for dinner and people ask what you do, and you're too ashamed to say, “Well, I'm writing a novel, but I'm not quite sure if I'm going to get there.” My confidence dived. Believing my novel could not be published, I put it aside.

    Then I met an agent（代理商）who said I should send my novel out to agents. So, I did and, to my surprise, got some wonderful feedback. I felt a little hope that I might actually become a published writer and, after signing with an agent, I finished the second half of the novel.

    The next problem was finding a publisher. After two-and-a-half years of no income, just waiting and wondering, a publisher offered me a book deal - that publisher turned out to be the one I once worked for.

    It feels like an unbelievable stroke of luck -of fate, really. When you set out to do something different, there's no end in sight, so to find myself in a position where I now have my own name on a contract（合同）of the publisher -to be a published writer - is unbelievably rewarding（有回报的）.

    Honey from the African forest is not only a kind of natural sugar, it is also delicious. Most people, and many animals, like eating it. However, the only way for them to get that honey is to find a wild bees nest(巢）and take the honey from it. Often, these nests are high up in trees, and it is difficult to find them. In parts of Africa, though, people and animals looking for honey have a strange unexpected helper—a little bird called a honey guide.

    The honey guide does not actually like honey, but it does like the wax（蜂蜡） in the beehives (蜂房).

    The little bird cannot reach this wax, which is deep inside the bees' nest. So, when it finds a suitable nest, it looks for someone to help it. The honey guide gives a loud cry that attracts the attention of both passing animals and people. Once it has their attention, it flies through the forest, waiting from time to time for the curious animal or person as it leads them to the nest.

    When they finally arrive at the nest, the follower reaches in to get at the delicious honey as the bird patiently waits and watches. Some of the honey and the wax，always falls to the ground, and this is when the honey guide takes its share.

    Scientists do not know why the honey guide likes eating the wax, but it is very determined in its efforts to get it. The birds seem to be able to smell wax from a long distance away. They will quickly arrive whenever a beekeeper is taking honey from his beehives, and will even enter churches when beeswax candles are being lit.

    Two deer jumped out in front of 16-year-old Amanda Floyd's car. She stepped on the brake, stopping the car just in time. But later, she started texting. Distracted (分心的)，Amanda turned left and right, then crashed into another car. Luckily, she wasn't in a real car--she was in a driving simulator (模拟器) at Roosevelt High School, Ohio, US. “I never really realized that cars make a turn that much," Amanda, a Junior, said. She added that she wouldn't text while driving anymore.

    The Ohio Department of Transportation (ODOT) and State Highway Patrol brought the simulator to the school. They said they wanted to help students learn about the danger of driving while drunk, while texting, or while talking on the phone.

According to the National Highway Traffic Safety Administration, distracted driving claimed 3,4501ives in2016 alone. Experts believe the actual figure is probably higher.

The simulator is basically a computer program. Like many computer games, it was a hit with the students. They lined up and crowded around to watch each other take turns. The simulator has a steering wheel! (方向盘) ,brake and gas pedal (油门踏板) . It is made up of three large computer screens on a table.

    Students choose a distraction, such as driving while drunk or texting. They always crash, of course. Then, they are pulled over by the police to be taught the bad results of their driving: how much damage they've caused, what their fine is, if anyone died in the accident, and if they're going to go to prison.

    "It teaches how to drive without being on the road," said Shante Thompson, 16. She had just crashed into a deer.

    ODOT spokesman Justin Chesnic said hundreds of kids have gone behind the wheel so far. He said even more have benefited from watching their classmates. "Driving is such a major responsibility, so take it seriously" he said. “Put away your cellphone. A lot of the accidents out there are because of distracted driving. It can not only change your life, but it can change someone else's life forever. The results are serious."