题型:任务型阅读 题类:常考题 难易度:困难
贵州省思南中学2017-2018学年高二下学期英语期中考试试卷
How to write a business apology letter?
Drafting a good business apology letter is one of the basic tasks a businessman has to complete It can also retain(保留) the customer, and even strengthen your relationship with the customer.
Then a business apology letter can be drafted and sent to the customer without delay. However, if you doubt that there are legal issues, it's better to delay sending a formal reply until you receive legal advice.
Before drafting a letter of apology, you should first consider the reason for the apology Then thoroughly investigate the issue to determine exactly what went wrong. Decide who you need to apologize to, how you should apologize, and when would be the best time to send the apology letter.
1) Get comprehensive(综合的) details about how the situation unfolded; 2) Stick to the facts of the immediate situation; 3) Acknowledge any pain or damage suffered by the customer; 4) Outline the company's role in the incident; 5) State that the company regrets the situation; 6) Apologize to the customer sincerely, etc.
Include all of the above elements to produce a concise and appropriate business apology letter. Keep the letter as brief as possible and be mindful of the tone of the letter
A. Find out if the problem has affected anyone else.
B. A well drafted apology can limit the damage done.
C. Tell the customer that the situation will not occur again.
D. A letter of complaint should be investigated as soon as possible.
E. A good sample letter would take account of the following issues.
F. A respectful and considerate tone will go a long way towards rebuilding a damaged customer relationship.
G. It is better to make an apology, even though the company is not at fault, than to risk losing a valuable customer.
Getting your children to study can be a little like getting them to eat their vegetables.
One of the best ways to form good study habits for your kids is to design(设计、制定) a schedule that they keep to. Make a study time and have it at the same time every day. {#blank#}1{#/blank#} And it will also give them a sense of control over how they spend their time.
Allow them to study in blocks(一段) of time. {#blank#}2{#/blank#} Ideal study times are usually after dinner or right after school before dinner.
Never allow your children to study in front of the television, as that will encourage passive(被动的) activity. {#blank#}3{#/blank#}
You'll also need to help your kids find the right place to study. {#blank#}4{#/blank#} After you've set up a good study time for little learners, set up a good place where they can get those creative juices flowing.
{#blank#}5{#/blank#} This includes helping them out with their homework sometimes and being there for them with the answers to any questions. The input(投入) you give your children during study periods will help form a bond(纽带、关系) and make studying enjoyable.
A. For example, they may want to study for half an hour with a five-minute break in the middle. B. Instead, use TV as a treat or a reward when the homework is completed. C. Keep the atmosphere light and offer lots of encouragement, too. D. Finally, spend time with your kids when they're studying. E. Try to stop this bad habit by offering some sort of reward. F. This will help your kids to learn to schedule(制定学习时间表) their day. G. Pick a place where your children can study properly. |
It is promoted that we should all prioritize some simpler life improvements to live better lives.The explanations for how and why they better our life serve as powerful reminders that we might be prioritizing the wrong things,and undervaluing what makes life worth living.
Smoking, drinking, exercise and even heart problems are not predictors of a person's longevity—a person's close relationships and social integration are.Our human connections have the positive impact on all aspects of our well-being, including our physical health. Those with intimacy(亲昵) in their lives, and those with frequent face-to-face interactions were not only physically and emotionally healthier, but they also lived longer.
It's why women, who tend to prioritize spending time with their friends more than men, live an average of six years longer. It's not enough to text or email.The actual health benefits of socializing are only achieved through in-person contact because face-to-face contact releases chemicals that protect you now and well into the future like a vaccine.
People who spend time on social networks, dating apps and even online news sites are found less happy. Most things we do for pleasure, like reading a book or watching a movie, have an end. But scrolling(卷动)on the phone is endless and we don't know when to break away. And those who do set limiting rules for their technology use are able to enjoy life more. Life becomes more colorful, richer, when you have better conversations with the person who is there with you.
The chase for happiness doesn't make us happy.In fact,constantly evaluating our own happiness is actually contributing to feelings of hopelessness and depression. Happiness is a fickle (变幻无常的)emotion, based on a moment or an experience. It's not a lack of happiness but lack of meaning that's really making us feel sad.
Meaning can be obtained in four forms: belonging, purpose, transcendence (卓越) and storytelling. The first is having people in your life who truly love and care about you. The second is having purpose. Most people find purpose through work because it's how we feel like we're adding value or contributing. So finding something to drive you forward is a crucial slice of having meaning. Transcendence is about finding something like art or church or doing yoga that can take you outside of yourself, that can make you feel like you're part of something bigger. With storytelling, that's all about our personal narratives. We're the author of our stories, and we can change how we're telling them. Your life isn't just a list of events.
In order to live longer and more happily, we should prioritize the {#blank#}1{#/blank#}things. | |
Face-to-face social interaction {#blank#}2{#/blank#} a longer life. | Our close relationships and social integration {#blank#}3{#/blank#}our mental and physical health. |
Women live six years longer than men on average because of more {#blank#}4{#/blank#}with their friends. | |
Face-to-face contact produces chemicals that{#blank#}5{#/blank#}as a vaccine. | |
Knowing when to turn off our smart phone enriches our life. | Most entertainments have an end but using the smart phone is an {#blank#}6{#/blank#} |
Life becomes more enjoyable when we limit the {#blank#}7{#/blank#}of mobile phones. | |
Chasing meaning, not happiness, is what really{#blank#}8{#/blank#} | We will find our life more meaningful by developing a sense of belonging. |
It is vital to find a{#blank#}9{#/blank#}to drive us forward, which will add meaning to our life. | |
Things like art and church help us go beyond usual limits and feel you are {#blank#}10{#/blank#} | |
We should tell our own stories in a creative way to inspire ourselves. |
What is style? Style is the special visual paradigm centering on the visual symbol system. It is contained in the materialized products of daily life such as fashion, borne, architecture, horticulture; and environment. It is reflected in the creation of cultural products including literature, films and music. It is still a way of behavior and life that expresses specific customs. To sum up, style is not only the core of cultural products with visual, melodic, literal and abstract symbols, but also a way of life.
The style of China means the expression of Chinese elements. Chinese elements are the inheritance(传承)of cultural genes. The style of China relies on thousands of years of cultural accumulation(积累). It should not be limited to objects. It is supposed to express the Chinese cultural concept of Confucianism and Taoism. It must reflect the specific views of man and nature, man and objects as well as man and social relations.
The style of China ought to be oriented towards the world. It did influence the world. Silk and ceramics were the main products traded along the Silk Road. They contained rich Chinese culture. The thousand-year-old Silk Road spread the style of China to the West. And the craze for Chinoiserie(中国艺术品)was a popular fashion in European society at that time.
The style of China is the reproduction and variation of cultural genes. It is the inheritance along with innovation.
The style of China is duty-bound to select as always silk, bamboo, wood, stone clay, glass and porcelain. Meanwhile, the materials in modern industrial era like meats, glass and cement should be fully used. Besides, it is necessary to continue the concept of interactive space planning between man and nature and between man and man. It also needs to explore such new spaces as digitization, the Internet, virtual reality and artificial intelligence.
The style of China must show the transformation and promotion from Chinese manufacturing to Chinese creation. It relies on the manufacturing power and the industrial strength. The style of China presents to the world the image of a large industrial producer and a birthplace of global creativity.
The style of China represents not only the reconstruction of objects, but also the renewal of Chinese value system.
The style of China ought to rely on rich historical heritage(遗产), draw on strengths of others and keep up with the times. It should focus on the life of the general public, the world and the future.
Parts |
Paragraphs |
Main idea |
Key information |
1 (style) |
1 |
what style is |
● a special visual paradigm ● {#blank#}1{#/blank#} in both materialized and cultural products ● a way of behavior and life |
2 (Chinese style) |
2 |
the {#blank#}2{#/blank#} of Chinese style |
● the expression of Chinese culture elements {#blank#}3{#/blank#} over thousands of years. ● not only objects, but also cultural concept |
3 |
{#blank#}4{#/blank#} oriented |
● once influenced the world with silk and ceramics along the Silk Road |
|
4-7 |
not only inheritance but also innovation |
● {#blank#}5{#/blank#} products like silk and porcelain should be selected ● Modern {#blank#}6{#/blank#} and concept should also be used. ● from “made in China” to “{#blank#}7{#/blank#} in China” ● reconstruction of objects {#blank#}8{#/blank#} renewal of value system |
|
8 |
{#blank#}9{#/blank#} |
● traditional, open and {#blank#}10{#/blank#} ● life-focused on the public, world and future |
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