Two students started quarreling at school. One student shouted dirty words at the other, and a fight began. What can be done to stop fights like this at school? In some schools, the disputants sit down with peer mediators(同龄调解者). Peer mediators are students with special training in this kind of problems.

    Peer mediators help the disputants to talk in a friendly way. Here are some of the ways they use:

1) Put what you think clearly but don't say anything to hurt the other. Begin with “I feel…” instead of “You always…”

2) Listen carefully to what the other person is saying. Don't stop the other person's words.

3) Keep looking at the other person's eyes when he or she talks.

4) Try to see the other person's side of the problem.

5) Never put anyone down. Saying things like “You are foolish” makes the talk difficult. 6) Try to find a result that makes both people happy.

    Peer mediators never decide the result or the winner. They don't decide who is right and who is wrong. Instead, they help the two students to find their own “win-win” result.

    Tim Richter and his wife, Linda, had taught for over 30 years near Buffalo, New York – he in computers, she in special education. "Teaching means everything to us," Tim would say. In April 1998, he learned he would need a heart operation. It was the kind of news that leads to some serious thinking about life's purpose.

    Not long after the surgery, Tim saw a brochure describing Imagination Library, a program started by Dolly Parton's foundation (基金会) that mailed a book every month to children from birth to age five in the singer's hometown of Sevier, Tennessee. "I thought, maybe Linda and I could do something like this when we retire," Tim recalls. He placed the brochure on his desk, "as a reminder."

    Five years later, now retired and with that brochure still on the desk, Tim clicked on imaginationlibrary.com. The program had been opened up to partners who could take advantage of book and postage discounts.

    The quality of the books was of great concern to the Richters. Rather than sign up online, they went to Dollywood for a look-see. "We didn't want to give the children rubbish," says Linda. The books – reviewed each year by teachers, literacy specialists and Dollywood board members – included classics such as Ezra Jack Keats's The Snowy Day and newer books like Anna Dewdney's Llama Llamaseries.

    Satisfied, the couple set up the Richter Family Foundation and got to work. Since 2004, they have shipped more than 12,200 books to preschoolers in their area. Megan Williams, a mother of four, is more than grateful: "This program introduces us to books I've never heard of."

    The Richters spend about ＄400 a month sending books to 200 children. "Some people sit there and wait to die," says Tim. "Others get as busy as they can in the time they have left."

    "Stop making excuses for him. Mom," I said. "But maybe he is feeling unwell..." Mom said. "Maybe nothing." I interrupted. I had been tending Mom since her health began to decline and this would be the first time in a year that my husband and I had a night out together. Jerry had promised to stay with Mom. But again he let us down. And more often than not, his drinking had a lot to do with it. His irresponsibility upset me.

    I remembered our happy growing-up years in a small town in West Virginia. With good family education. Jerry had been a kind kid. He was only 15 when Dad died. Unlike him, I got over the sorrow soon, but he started drinking. Soon he began hanging out with bad guys.

    Jerry and I didn't see each other often, but we talked on the phone. Usually, though, we ended up fighting. When Mom came to live with us, Jerry dropped in regularly at first, but after a while his visits became sporadic. He explained he couldn't handle seeing Mom in such a bad condition. Another excuse, I thought.

    One day I went to see the doctor about my back. It had been aching for months. "I can't find anything wrong with you physically," the doctor said. "But I can tell you're very tense. Is something bothering you?" I poured out my story about Jerry. "Do you think he's likely to change?" he asked. I shrugged."Probably not." "But, you can," he said gently.

    Me? Why did I have to change? He was the one who constantly let us down. But what had I done? Maybe the doctor was right. I couldn't love his behavior, but I could love him—the way 1 did when we were little. As I walked intothe house I sensed a relief.

    Jerry died young due to drinking. I miss him. But Pm grateful I was given the opportunity to show him I lovedhim—as he was, not as I wanted him to be.

    I travel a lot, and I find out different “styles”(风格) of directions every time I ask “How can I get to the post office?”

    Foreign tourists are often confused(困惑) in Japan because most streets there don't have names; In Japan, people use landmarks(地标) in their directions instead of street names. For example, the Japanese will say to travelers, “Go straight down to the corner. Turn left at the big hotel and go past a fruit market. The post office is across from the bus stop.”

    In the countryside of the American Midwest, there are not usually many landmarks. There are no mountains, so the land is very flat; in many places there are no towns or buildings within miles. Instead of landmarks, people will tell you directions and distances. In Kansas or Iowa, for example, people will say, “Go north two miles. Turn east, and then go another mile.”

    People in Los Angeles, California, have no idea of distance on the map; they measure distance in time, not miles. “How far away is the post office?” you ask. “Oh,” they answer, “it's about five minutes from here.” You say, “Yes, but how many miles away is it?” They don't know.

    It's true that a person doesn't know the answer to your question sometimes. What happens in such a situation? A New Yorker might say, “Sorry, I have no idea.” But in Yucatan, Mexico, no one answers “I don't know.” People in Yucatan believe that “I don't know” is impolite. They usually give an answer, often a wrong one. A tourist can get very, very lost in Yucatan!

    When it comes to bringing up children, everybody agrees that it is not an easy task. Every parent watches eagerly the child's acquisition (学会) of each new skill — the first spoken words, the first independent steps, or the beginning of reading and writing. It is often tempting (吸引人的) to hurry the child beyond his natural learning speed, but this can set up dangerous feelings of failure and states of worry in the child. This might happen at any stage. A baby might be forced to learn something too early. A young child might be encouraged to learn to read before he knows the meaning of the words he reads. On the other hand, though, if a child is left alone too much, or without any learning chances, he loses his natural enthusiasm for life and his desire to find out new things for himself.

    Parents vary greatly in their degree of strictness towards their children. Some may be especially strict in money matters. Others are strict with the time of coming home at night or being on time for meals. In general, the controls show the needs of the parents and values (价值观) of society as much as the children's own happiness.

    When it comes to the development of moral standards (道德标准) in the growing child, consistency (前后一致性) is very important in parental teaching. To say "No" to a thing one day and excuse it the next is no foundation for morality (道德). Also, parents should realize that "example is better than precept". If they are not sincere and do not practice what they preach (说教), their children may grow confused and emotionally insecure when they grow old enough to think for themselves, and realize they have been to some extent cheated.

    A sudden realization of a big difference between their parents' principles and their morals can be a dangerous disappointment.

It takes just four minutes for brain cells to be permanently damaged due to a severe lack of oxygen in cases of sudden cardiac arrest (心搏停止). If medical workers do not arrive at the scene of such emergencies within 10 minutes, the chances of a victim surviving are minimal.

In September, a 45-year-old man fell unconscious at Huoying station on Line 13 of the Beijing Subway. He died later in the hospital, despite attempts by two passengers to revive him by using cardiopulmonary resuscitation, or CPR. However, if an automated external defibrillator, or AED, had been a vailable at the scene, the man's chances of survival would have been greatly improved.

An AED can recognize an abnormal lheart rhythm and quickly correct it through an electric shock. The devices are viewed in medical circles as a more efficient and effective method of saving lives in emergencies than using CPR. After a brief training period, people with no medical knowledge can master the basic skills needed to use an AED.

In May last year, a student at Tsinghua University in Beijing fainted in a dormitory after experiencing head sweats. Several students began to perform CPR and also used a newly installed AED to help the stricken freshman. After two electric shocks were administered, the student's heart beat was restored and he was sent to the hospital for further treatment. An emergency doctor from the hospital who attended the scene said it was highly likely the student would have died, had not a series of the correct first aid measures been applied, along with the AED.  

PeiZheng, a staff member from Tsinghua University's Policy Research Office, said it was "really cool" that AEDs were available at the institution. "It's so good that we have these life-saving machines on campus, otherwise we would have heard tragic news," she said. The devices have been installed around the campus in stages.