Hello, my name is Kate. I have studied in a nursing school for three years. During my second month of the school, our teacher gave us a small test. I answered the questions very quickly until I read the last one,“What is the first name of the woman who cleans the school?” I thought this was some kind of joke. I had seen the cleaning woman a few times. She was tall, dark-haired and in her 50s, but how could I know her name? I handed in my paper, leaving the last question blank.. Before class ended, one student asked if the last question would count toward our grade. “Of course"said the teacher,“As a nurse, you will meet many people. You should care all of them, even if al1 you do is just to smile and say "hello"I've never forgotten that lesson. Later I learned her name was Dorothy.

An unforgettable lesson

Kate would never forget a small test when she studied in a nursing school. In the test, she found the last{#blank#}1{#/blank#}  surprising. The question was “What is the first name of the cleaning woman in the school?” Kate thought it must be a{#blank#}2{#/blank#}   . So she finished all the questions{#blank#}3{#/blank#}  the last one. .However, later she found that she was completely{#blank#}4{#/blank#}  . Her teacher said that the last question was not a joke. He told his students that it was necessary for a nurse to care about{#blank#}5{#/blank#}  person they met.

 This reminded me that both in China and Britain, when something strange happens around you or when you are in an embarrassing situation, (C) people tend (倾向于) to use this common way to not catch other peopled attention.

 A lot of the time, Britons use self—depreciating humor (自嘲式的幽默). This is a well-known British characteristic. For example, imagine walking (D) ______ your friends and you fall over. Your friend may just say (E) “旅途愉快!” Or you may just laugh about how clumsy (笨拙的) you are. For many Britons, making fun of yourself is a way of showing your strength of character.

Also, British are considerate when it comes to embarrassing others. For example, students (F) usually have a birthday party every year. So during the school day, a student will give out invitations to the class. If one person doesn't get an invitation, but the rest of the class does, he or she will feel embarrassed. To avoid it, it's common for students to even invite people who aren't (G) their friends.

    We all believe we listen well and yet many times we feel others are not listening to us. However, listening goes in both directions -- you may believe you are listening well, but how often have you completely forgotten what was said to you? {#blank#}1{#/blank#}

    Make eye contact.

    {#blank#}2{#/blank#} When people talk, they put out visual clues that add to the conversation and meaning of their word.

    Stop talking.

    You can't listen, talk and at the same time completely receive the meaning of the other person's words.{#blank#}3{#/blank#}

    React without words.

    Let the other person know you are listening through physical reactions, such as head nods, smiles, frowns and eye contact. {#blank#}4{#/blank#}

    {#blank#}5{#/blank#}

    Behave as an effective listener. The more you continue to behave as a listener, the more you will be an effective listener.

A. Act as a listener.

B. Make eye contact with the person who is talking to you.

C. There are a few ways to become a more effective listener.

D. Wait your turn and take in what has been said to you before you make a reply.

E. These may also help to let the speaker know whether you are fully understanding his words.

    Everyone has his own hobby. Reading books is a good hobby for us. Here are some reasons for reading：

    {#blank#}1{#/blank#}⒈Reading has a lot of benefits（好处）. It can open up our eyes because books are full of knowledge，and it can make us wiser and richer in life.

    {#blank#}2{#/blank#}⒉You can keep yourselves amused（被逗笑的）if' you like reading. This is especially useful when the weather is bad. It's a relaxing hobby，too. You can really become interested in it.

    {#blank#}3{#/blank#}⒊Reading also helps readers become good writers. They are usually good at spelling as well，and have more things to write. So reading is a wonderful hobby.

    {#blank#}4{#/blank#}⒋You can choose anywhere to read books. If you don't like carrying printed books，you can choose e books. Besides，reading is easy to stop and then start again.

    {#blank#}5{#/blank#}⒌Have you ever heard of a famous saying Reading makes a full man? It is from the famous writer Francis Bacon（培根）. To make you a full man，let's begin reading right now!

    Hello! My name is Anna and my telephone number is five nine three, three two seven six. This is my friend, Bill. His phone number is eight six two, zero one eight five. The girl is Alice. Seven zero five, eight two nine six is her telephone number. Dale is my good friend, too. His phone number is six five eight, six seven five two. That girl is Helen. Her phone number is eight four three, four five four one.

⑴Alice{#blank#}1{#/blank#}

⑵Bill{#blank#}2{#/blank#}

⑶Anna{#blank#}3{#/blank#}

⑷Helen{#blank#}4{#/blank#}

⑸Dale{#blank#}5{#/blank#}