I'm a 34-year-old man, married, lived in a nice house, and have a successful career as an educational consultant. But my life was not always so great. I had a learning disability from an early age. I went to a special school where I got plenty of extra help. Still, I suffered the rest of my school days in public schools.

       My life improved remarkably when I discovered art. The art world gave me a chance to express myself without words. I went to a workshop and gradually got good at making things with clay(黏土). Here I learned my first important lesson: disabled as I was in language. I could still be smart and well express myself with clay. And my confidence came along.

I got my next lesson from rock climbing. It was a fun thing but I was scared from the start. I soon noticed it wasn't a talent thing; it was practice. So I did it more. After about five years of climbing, I found myself in Yosemite Valley on a big wall. I learned that if you fall in love with something and do it all the time, you will get better at it.

       Later I decided to apply my previous experience to learning how to read and write. Every day I practiced reading and writing, which I used to avoid as much as possible. After two hard years, I was literate.

       Having gone through the long process with art, rock climbing, and reading and writing, now I've got to a point in my life where I know I am smart enough to dive into an area that is totally unknown, hard, but interesting.

Directions: Read the following passage. Answer the questions according to the information given in the passage.

    A wise teacher once told me that every teenager needs to experience a not-so-fun first job from working at a grocery store to the fast food industry.

    Now I still remember my first day at a fast food restaurant three years ago. I wanted to save up money and buy my own car, so I applied everywhere I could that summer. The restaurant called me right away and I thought to myself, this is going to be easy. Within four hours of my first shift (.轮班)， I had angry customers who complained how slow I was. I watched in fear as a kid spilled his milk everywhere, and I heard the words that no 16-year-old boy or anyone for that matter wants to hear: "Mike, there's a problem in the men's bathroom and you might want gloves for this one." I realized right away that working at the restaurant was not going to be a picnic. The manager expected a clean environment and, particularly, fast service with a friendly smile.

    Over three years later I still work at that restaurant whenever I go home during vacations. I love my co-workers there and all the customers know who I am. Every morning the same senior citizens come in and get their morning coffees. They chat with us workers and joke around. Our smiles have just as much to do with them making us a part of their everyday lives as the coffee does.

    From my first job at the restaurant, I learned teamwork and devotion. I also learned staying positive no matter how rough things seem to get. I will forever carry the experience that I gained at the restaurant with me as I go forward in my life.

    [1] Nowadays the cost of a new car has fallen in real terms so that it is cheaper than ever to own one, and better road conditions have also attracted more drivers. The result is overcrowding on the road system, which is one of the problems the local governments are faced with.

     [2] When people travel to other towns, the problem might be relieved by getting them to park outside the town. Buses could be provided to take them into the centre. These Park and Ride projects are increasingly popular in the UK. At Southerton, for example, a council-funded project led to a 15% drop in city centre traffic over five months.

     [3] What the council found, though, was that the project proved somewhat unpopular with shop owners in the area outside the centre. Many of their shops relied on passing car drivers for some of their trade. As the number of people driving past dropped, so did their incomes.

     [4] Making car driving expensive is another way of ____________. Road taxes tend to mean that people use their cars less. Fining drivers who are in areas where cars have been banned can also tend to encourage them to leave their cars behind.

     [5] However, one thing has to be got right for any solution to succeed. If we expect people to give up the habit of driving, we must give them an alternative they can rely on. Constant delays, unannounced changes to the timetable and sudden cancellations all discourage people from using public transport. People will only see it as a real choice if the buses and trains are on time.

    Six days a week, up and down the red hills of northeast Georgia, my grandfather brought the mail to the folks there. At age 68, he retired from the post office, but he never stopped serving the community.

    On his 80th birthday, I sent him a letter, noting the things we all should be thankful for — good health, good friends and good outcomes. By most measurements he was a happy man. Then I suggested it was time for him to slow down. At long last, in a comfortable home, with a generous pension, he should learn to take things easy.

     “Thank you for your nice words,” he wrote in his letter back, “and I know what you meant, but slowing down scares me. Life isn't having it made; it's getting it made.”

     “The finest and happiest years of our lives were not when all the debts were paid, and all difficult experiences had passed, and we had settled into a comfortable home. No. I go back years ago, when we lived in a three-room house, when we got up before daylight and worked till after dark to make ends meet. I rarely had more than four hours of sleep. But what I still can't figure out is why I never got tired, never felt better in my life. I guess the answer is, we were fighting for survival, protecting and providing for those we loved. What matters are not the great moments, but the partial victories, the waiting, and even the defeats. It's the journey, not the arrival, that counts.”

    The letter ended with a personal request: “Boy, on my next birthday, just tell me to wake up and get going, because I will have one less year to do things — and there are ten million things waiting to be done.”

    Christina Rossetti, an English poet, once said: “Does the road wind uphill all the way? Yes, to the very end.” Today, at 96, my grandfather is still on that long road, climbing.

    Sam Walton, the founder of Wal-Mart, was born in Kingfish, Oklahoma on March 29, 1918. He was raised in Missouri where he worked in his father's store while attending school. This was his first retailing (零售业) experience and he really enjoyed it. After graduation, he began his own career as a retail merchant.

    He soon opened his first Wal-Mart store in 1962 in Rogers, Arkansas. Wal-Mart specialized in name brands at low prices and Sam Walton was surprised at the success. Soon a chain of Wal-Mart stores sprang up across rural America. Walton's management style was popular with employees and he founded some of the basic concepts of management that are still in use today.

After taking the company public in 1970, Walton introduced his “profit sharing plan”. The profit sharing plan was a plan for Wal-Mart employees to improve their income dependent on the profits of the store. Sam Walton believed that “individuals don't win, teams do”. Employees at Wal-Mart stores were offered stock options (认股权) and store discounts. These benefits are commonplace today, but Walton was among the first to implement (实现) them. Walton believed that a happy employee meant happy customers and more sales. He also believed that by giving employees a part of the company and making their success dependent on the company's success, they would care about the company.

    By the 1980s, Wal-Mart had sales of over one billion dollars and over three hundred stores across North America. Wal-Mart's unique decentralized (分散的) distribution system, also Walton's idea, created the edge needed to further encourage growth in the 1980s during growing complaints that the “superstore” was stopping smaller and traditional stores from developing. By 1991, Wal-Mart was the largest US retailer with 1,700 stores. Walton remained active in managing the company, as president and CEO until 1988 and chairman until his death. He was awarded the Medal of Freedom shortly before his death.