It is quite reasonable to blame traffic jams, the cost of gas and the great speed of modern life, but manners on the road are becoming horrible. Everybody knows that the nicest men would become fierce tigers behind the wheel. It is all right to have a tiger in a cage, but to have one in the driver's seat is another matter.

    Road politeness is not only good manners, but a good sense. It takes the most cool-headed drivers great patience to give up the desire to beat back when forced to face rude driving. On the other hand, a little politeness goes a long way towards reducing the possibility of quarreling and fighting. A friendly nod or a wave of thanks in answer to an act of politeness helps to create an atmosphere of good will and becomes so necessary in modern traffic conditions. But such behavior of politeness is by no means enough. Many drivers nowadays don't even seem able to recognize politeness when they see it.

    However, misplaced politeness can also be dangerous. A typical example is the driver who waves a child crossing the street at a wrong place into the path of oncoming cars that may not be able to stop in time. The same goes for encouraging old ladies to cross the road wherever and whenever they want to.

An experienced driver, whose manners are faultless, told me it would help if drivers learnt to correctly join in a traffic stream without causing total blockages that give rise to unpleasant feelings. Unfortunately, modern drivers can't even learn to drive, let alone master the roadmanship (公路驾车技能). Years ago, experts warned us that the fast increase of the car ownership would demand more give-and-take (互谅互让) from all road users. It is high time for all of us to take this message to heart.

    Before I had my son, I spent two years working with children with disabilities. I learned that shouting and threats of punishment would result in a disaster. Coming up against their behaviour could only make the job harder and their behaviour more extreme. I found something that worked, though.

    There was a very naughty boy in the nursery and a teacher who was generally very confident with the children was asked to take charge of him. One day the boy joined a session in the room next to mine. His appearance created an atmosphere of tension. He spent the entire session running around, hitting and kicking, and destroying property.

    I was in the craft room working with some other children when my co-worker told me that this boy's teacher was in tears, and could not get control of the situation. As we were talking，the boy ran in. I told my co-worker that I would take care of him.

    I closed the door. He was full of energy, throwing things around and making a huge mess. But I could see that he was doing all these to annoy me. He needed connection, and this was the only way he knew how to ask for it. So I sat back down and kept quiet. Then he slowed down and began making a rocket. I talked to him about it. We continued like this for a few minutes before I slipped into the conversation:

     “So what happened today?”

    It was purely a question, no blame or anger in my tone. I believe that if I had criticized him, the gate that was slowly opening would have shut firmly closed. He told me that the teacher didn't let him do what he knew well due to safety but asked him to do what he disliked. He also admitted that he had enjoyed making her run around and saw it as a game. I explained that his teacher had not seen it as a game and was very upset. This again was stated simply as a fact. I suggested that next time he had a session, he talk about what he hoped to do at the start，which might be easier for everyone. He agreed and was quiet for a moment. Then he looked at me with tears in his eyes before quietly asking if he could go to find his teacher to apologize.

    When I was in the fifth grade and Mr. Gardner asked a question, my hand would often shoot up in enthusiasm. After giving me a few opportunities, he would try to give other students a chance. My hand, though, would remain in the air, and after some time, I'd start waving it around. Then, there was the time I entered drumming classes. But all we were allowed to do in the first class was practice one beat over and over again. I never went back.

    I would have done terribly in the Stanford Marshmallow(果浆软糖) Experiment. In this classic study, researchers gave children a choice between one marshmallow right away and two later. The results showed that those who could wait 15 minutes ended up scoring 210 points higher on the SAT, an examination that American high school students take before they go to college.

    So clearly, delaying(延迟的) gratification or bearing up under pain have their benefits. It needs patience, which keeps us from being stuck to ideas formed previously, and helps us let go of our strong desire for consequences. We come to accept that we don't always or immediately know what is best, and learn to recognize that our reality is in constant changes. Patience improves our understanding of deeper truths and helps us expand our views.

    The journey of patience is rooted in knowing that our present reality will finally give way to changes. But changes won't always happen when we think they should, and patience with ourselves comes from accepting that there are things we can control and things we can't. And though we must make great efforts to keep pushing the boundaries of our awareness and to improve our ability to rest in comfort in the present moment, how fast we develop isn't up to us.

    That same fifth grader who couldn't wait to speak out answers now sees the value of meeting questions with a heart of patience.

    I was working the overnight shift in a remote hospital in the Rocky Mountains. Late in the evening, a young African teenager was brought into the emergency department. He lived at sea level and had never been in the mountains. After skiing all day, he felt really ill. Everyone assumed it was altitude sickness.

    He was sweating and had abdominal (腹部的) pain. His heart rate increased. We sent off his lab work, and his blood sugar came back at almost 600 — normal is less than 100. His platelets (血小板), necessary for stopping bleeding, came in at 10,000; they should have been over 150,000. I did an ultrasound of his abdomen, and it looked like his belly was full of blood. This wasn't altitude sickness. And in the short time I'd been trying to figure out what was wrong, he was getting sicker. The friends he was traveling with were terrified, and rightly so.

    The mystery was finally solved with an old-fashioned microscope. When we looked at his blood, we saw some sickled (镰形的) red blood cells. That's how we were able to diagnose sickle cell trait. If you have sickle cell trait — which means you got the sickle cell gene from just one parent instead of two — you have no symptoms at low altitude, but high altitude can sometimes cause the red blood cells to turn into sickle shapes and take oxygen from vital organs. This teenager didn't know he had it, but the effect of the altitude on his blood cells was so extreme that after just a short time in the mountains, he suffered great pain.

    He needed platelets immediately, but we didn't have enough at the remote hospital. And there was a snowstorm, so the medical helicopters couldn't fly. It was a scary night. Just as we were abandoning all hope, we met an ambulance that drove halfway up from the city with blood products and transferred him to the city hospital for emergency surgery. The story has a happy ending: He recovered fully.

    In England, some food companies across the whole country have been told to carry out urgent (紧急的) tests on all beef products. Do you know why? That's because some food companies used horse meat to make beef products.

    There are some examples about the horse meat matter. In January, 2013, in a number of UK supermarkets, frozen hamburgers were found to have traces of horse meat in them. Some frozen beef products made by food company FINDUS were found to contain horse meat. All of the beef products made by this company have been removed from sale.

    The government said that there's nothing to suggest any health risk from the products. Food minister David Heath said people should not throw away frozen meat products and carry on eating meat. The government will tell people not to eat meat if the meat is not safe.

    Food safety has been an important matter all over the world. More and more countries plan to take some useful measures to ensure the safety of food.

    All the housewives who went to the new supermarket had one great ambition: to be the lucky customer who did not have to pay for her shopping. For this was what the notice just inside the entrance promised. It said: "Remember, once a week, one of our customers gets free goods. This May Be Your Lucky Day!"

    For several weeks, Mrs Edwards hoped, like many of her friends, to be the lucky customer. Unlike her friends, she never gave up hoping. The cupboards in kitchen were full of things which she did not need. Her husband tried to advise her against buying things but failed. She dreamed of the day when the manager of the supermarket would approach her and say:" Madam, this is Your Lucky Day. Everything in your basket is free."

    One Friday morning, after she had finished her shopping and had taken it to her car, she found that she had forgotten to buy any tea. She dashed back to the supermarket, got the tea and went towards the cash-desk. As she did so, she saw the manager of the supermarket approach her. "Madam," he said, holding out his hand, "I want to congratulate you! You're our lucky customer and everything you have in your basket is free!"