增加：在缺词处加一个漏字符号（∧），并在下面写出该加的词。

  删除：把多余的词用斜线（﹨）划掉。

  修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1．每处错误及其修改均仅限一词；

2．只允许修改10处，多者（从第11处起）不计分。

Dear Sir/Madam,

    I'm one of your customer, I ordered a set of books on your website two weeks ago, but I didn't received it until yesterday. And much to my disappointment, the books were too poorly packed up that the cover of one book were torn. To make matters worse, it is not a complete set, as I found one book missed.

    I'm sorry to have received such poorly service, and I believe I have every right ask you to deal with this problem. I hope you either return my money back or deliver a new set of books to me. Beside, I'd like to be informed of the process of your deal with my complaint.

    I'm looking forward to your reply.

Li Hua

增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。

删除：把多余的词用斜线（＼）划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1．每处错误及其修改均仅限一词；

2．只允许修改10处，多改（从第11处起）不计分。

    Recently, with more and more people own private cars, more traffic accidents are reported.

    As it is well known, traffic accidents have been a heated topic because the number of traffic accidents are increasing. The main reason is driving before drinking. Therefore, running the red light and drag-racing in cities are the causes. As the result, more and more traffic accidents had happened.

    In my opinion, if we want to reduce accidents, we should take actions. For example, drivers should be punished severe without mercy. At the same time, the government should educate people to obey traffic rules. Only when we reduce traffic accidents we live a happier life.

增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。

删除：把多余的词用斜线（\）划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：每处错误及其修改均仅限一词；

2．只允许修改10处，多者（从第11处起）不计分。

    Nowadays, as the development of high technology, smart phone is very popular to high school student. Smart phone once is forbidden. But now it has become a very common tool for students. A lot of students keep his eyes on smart phones all the time. Teachers are annoying about this situation, so they feel most students ignore them when they are giving lessons. Some teachers think it is time to let the students hand to hand in their smart phones.

    I don't think it is good idea. Even for the teachers, they used their phones so much, let alone the students. The teachers should improve their teaching methods to catch the students' interest.

增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。

删除：把多余的词用斜线（\）划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：每处错误及其修改均仅限一词。