Walking will be banned on escalators as part of a trail designed to reduce congestion(拥堵) at some of the country's busiest stations.

        In the first move of its kind, all travelers will be forced to stand on both sides of escalators on the London Underground as part of a plan to increase capacity(容量) at the height of the rush hour.

         A six-month trial will be introduced at Holborn station from mid-April, eliminating the rule of standing on the right and walking on the left. The move, imitating a similar structure in Far eastern cities such as Hong Kong, is designed to increase the number of people using long escalators at the busiest times. It could be expanded across the Tube network in coming years.

     According to London Underground, only 40percent of travelers walk the full length of long escalators, leaving the majority at the bottom as they wait to get on to the “standing “side.

       A three-week trial at Holborn last year found that the number of people using escalators at any time of could be raised by almost a third. Peter McNaught, operations director at London Underground, said: “It may not seem right that you can go quicker by standing still, but our experiments at Holborn have proved that it can be true. This new six-month trial will help us find out if we can influence customers to stand on both sides in the long term.”

      Holborn has one of the longest sets of escalators on the Underground network at 23.4high. Tube bosses claim that capacity was limited because so few people wanted to walk up—meaning only one side was used at all times. Research has shown that it is more effective use of escalators over 18.5 to ban walking.

      The previous trial found that escalators at the station normally carried 2,500people between 8:30 am and 9:30 am on a typical day, rising to 3,250 during the researching period.

      In the new trial, which will be launched from April 18, one of three “up” escalators will be standing only, with a second banning walking at peak times. A third will remain a mix of walking and standing.

(Note: Answering the questions or complete the statements in NO MORE THAN TEN WORDS.)

文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。增加：在缺词处加一个漏字符号( ) 并在其下面写出该加的词。删除：把多余的词用斜线(\)划掉。修改：在错的词下划一横线，并在该词下面写出修改后的词。注意：每处错误及其修改均仅限一词；只允许修改10处，多者（从第11处起）不计分。

Dear Mrs.Green,

I'm Wang Feng, chairman of the Students' Union of Yucai Middle School, that is close to your university. I'm written to invite you to be a judge at our English speech contest. It will to be held in our school in June 15. It will starts at 2:00 pm and last for about three hours. Ten student will deliver their speeches on the giving topic "Man and Nature". We hope that you will accept our invitation so it is convenient for you. Please call me 44876655 if you have any questions.

    I am looking forward for your reply.

                                                                                                                                  Li Hua

{#blank#}1{#/blank#}  {#blank#}2{#/blank#}  {#blank#}3{#/blank#}  {#blank#}4{#/blank#}  {#blank#}5{#/blank#}  {#blank#}6{#/blank#} {#blank#}7{#/blank#} {#blank#}8{#/blank#}  {#blank#}9{#/blank#}  {#blank#}10{#/blank#}   

    Learning English is challenging because of the various rules and exceptions to the rules. The best way to learn English is to hear it spoken and repeat the words as you hear them. {#blank#}1{#/blank#}You will learn how to make English a daily part of your life in order to learn to speak it quickly.

    {#blank#}2{#/blank#} Ask a friend to help you write letters of English alphabet on index cards. You should write a letter on each card. Practise the letters by mixing up the cards and saying the letters. You can ask your friend to help you pronounce the letters and quiz you on your knowledge.

    Make your own videos in English. If you have a video camera, you can tape yourself speaking English and practice along with your own video. {#blank#}3{#/blank#} Watch your videos daily, and repeat what is being said.

    Get a private tutor. A professional English instructor can give you one-on-one instruction that will help you understand the rules of English. Your instructor can teach you how to write and speak English.  {#blank#}4{#/blank#} You can also inquire at your local community college.

    Watch movies with English subtitles. When watching a movie in your native language, use the English subtitles so you will understand the connection between your language and English.

    {#blank#}5{#/blank#} You will make mistakes, and that is OK. You need to practice English as much as possible in order to quickly learn to speak the language fluently.

How to write a business apology letter?

    Drafting a good business apology letter is one of the basic tasks a businessman has to complete{#blank#}1{#/blank#} It can also retain(保留) the customer, and even strengthen your relationship with the customer.

    {#blank#}2{#/blank#} Then a business apology letter can be drafted and sent to the customer without delay. However, if you doubt that there are legal issues, it's better to delay sending a formal reply until you receive legal advice.

    Before drafting a letter of apology, you should first consider the reason for the apology{#blank#}3{#/blank#} Then thoroughly investigate the issue to determine exactly what went wrong. Decide who you need to apologize to, how you should apologize, and when would be the best time to send the apology letter.

    {#blank#}4{#/blank#} 1) Get comprehensive(综合的) details about how the situation unfolded; 2) Stick to the facts of the immediate situation; 3) Acknowledge any pain or damage suffered by the customer; 4) Outline the company's role in the incident; 5) State that the company regrets the situation; 6) Apologize to the customer sincerely, etc.

    Include all of the above elements to produce a concise and appropriate business apology letter. Keep the letter as brief as possible and be mindful of the tone of the letter{#blank#}5{#/blank#} 

A. Find out if the problem has affected anyone else.

B. A well drafted apology can limit the damage done.

C. Tell the customer that the situation will not occur again.

D. A letter of complaint should be investigated as soon as possible.

E. A good sample letter would take account of the following issues.

F. A respectful and considerate tone will go a long way towards rebuilding a damaged customer relationship.

G. It is better to make an apology, even though the company is not at fault, than to risk losing a valuable customer.

    Decades of research has demonstrated how junior employees benefit from being mentored (指导). Guidance from senior colleagues has also been shown to enhance mentees' job performance and satisfaction.{#blank#}1{#/blank#}

    We were especially interested in understanding how mentoring might help mentors who work in stressful occupations. Mental health is a growing concern within occupations that play important social roles, such as medical professionals, firefighters, and police officers. And because policing is one of the most stressful occupations, with high levels of mental health and well-being difficulties, we conducted a study of a formal mentoring program in an English police force.

    {#blank#}2{#/blank#} It was designed to support the development of junior officers by giving them a way to discuss concerns and receive guidance. Our study involved two parts. First, we conducted a field experiment: we compared the mental health of 17 mentor-mentee pairs to a control group of 18 pairs of senior and junior officers that did not participate in the program. Second, we interviewed both the mentees and their mentors separately.

    Our experiment results showed that people who served as mentors experienced lower levels of anxiety, and described their job as more meaningful, than those who did not mentor. We learned from our interviews that mentoring afforded senior officers, as well as junior officers, a chance to discuss and reflect on concerns. {#blank#}3{#/blank#}By acknowledging that these anxieties were common, both mentees and mentors grew more comfortable in discussing them and in sharing different coping mechanisms.

    Why does mentoring have this impact on mentors? {#blank#}4{#/blank#} Despite the pressures that comes with their roles — including abuse, difficult decision making, and the risk of death — police officers tend not to seek support from other officers, including more senior colleagues. This is to avoid negative stigma, a shameful reputation, associated with mental health disorders. Mentoring thereby offered a way to build trust within a relationship that laid a foundation for open and honest communication of sensitive topics.

A. We believe it offers a way to receive support that is often lacking.

B. The mentoring program was launched in 2013 in one of the police forces in England and Wales.

C. Formal mentoring programs provide an opportunity to encourage the discussion of difficult and sensitive topics.

D. However, what we are wondering is why mentoring has such great impact on mentors as well as mentees.

E. Mentors heard their mentees' accounts of anxiety and realized these feelings — which they also shared — were common.

F. We know far less, however, about how mentoring might benefit mentors themselves.

Spacewalk!

    Most people don't know that the anniversary of an important event in space exploration occurred last month. On March 18, 1965, spaceman Aleksi Leonov became the first human to complete an Extra Vehicular Activity (EVA) or spacewalk. It marked the first time that a human was able to leave a spacecraft and operate in the emptiness of space. It is a dangerous procedure, but one that is vital for the success of manned space missions.

    {#blank#}1{#/blank#} In space, a spacesuit must protect people from extreme cold and heat, provide air to breathe, and remove extra carbon dioxide. {#blank#}2{#/blank#} Too much of it, and the spacesuit becomes firm and difficult to move in. Too little of it, and astronauts can become dangerously sick after returning to their spacecraft.

    Astronauts now perform complex jobs in the emptiness of space in modern spacesuits. They have logged many hours repairing and upgrading equipment on satellites during EVAs. {#blank#}3{#/blank#} On July 20^th, 1969, American astronaut Neil Armstrong set foot on the moon for the first time. There is no atmosphere on the moon, but there is gravity—about 17 percent of Earth's, which means Neil needed a special suit for walking on the moon's surface. Suits for the moon are equipped for exploration far from any vehicles, including tough boots that can resist cuts from the rough surface while walking. But sharp rocks weren't the only danger to astronauts.

    The moon surface is covered with a fine and flour-like dust which consists of small particles (颗粒) left over from the numerous meteorite (陨石) strikes on the moon. {#blank#}4{#/blank#} When astronauts would leave the moon's gravity, the dust on their suits began floating all over. It got into delicate equipment inside the spacecraft and the astronaut's eyes and lungs. As different space agencies plan for returning people to the moon, new EVA suit designs will have to take something else into account. Keeping astronauts safe also means keeping their suits clean.

A. However, EVAs don't just happen in empty space.

B. It sticks to everything, eventually causing joints and seals to fail.

C. Spacesuits also have to maintain ideal air pressure during a spacewalk.

D. Unfortunately, most people have no idea about space exploration or spacesuits.

E. Without the ability to work in space, we are unable to keep our space programs functional.

F. There are a few things that must be taken into account to make an EVA both safe and effective