My parents fixed in me the ideas of family, faith and patriotism(爱国主义) when I was young1we struggled to make ends meet, they2 to me and my four brothers and sisters how 3we were to live in a great country with 4 opportunities.

    I got my first real 5 when I was ten. My dad injured his back working in a factory and had to be6as a hairstylist. The owner of the shopping center gave Dad a(n)7on his rent for cleaning the parking lot(停车场) three nights a week, which meant a little 8that looked like a lawn mower(割草机). Mom and I emptied garbage cans and 9 waste by hand. It took two to three hours to clean the lot. I'd 10in the car on the way home because of tiredness.

    I did this for two years, but the11I learned have lasted a lifetime. I 12discipline and a strong work ethic(道德准则), and learned at a(n)13age the importance of balancing life's 14interests­in my case, school, homework and a job. This really15during my senior year of high school, when I worked 40 hours a week at a fast­food restaurant while taking college­pre 16.

    The hard work 17I attended the U.S Military Academy and went on to receive graduate degrees in 18and business from Harvard.19 I joined a big Los Angeles law firm and was elected to the California State Assembly(议会). In these jobs and in everything else I've done. I have never forgotten those20in the parking lot.

    I had just arrived in this Asian country for a one-year teaching position. One day, I took the subway to visit some ancient palaces and temples in the downtown. The following account of what happened to me has taught me much about culture 1.

    Since all the 2 were taken, I stood. Suddenly, I felt someone pulling on my bag. 3 I probably was in someone's way, I moved over slightly. But in one quick motion(动作), I felt my bag removed from my back, and in a flash it was 4. I turned around to see who the thief was. I looked at the people standing behind me, but didn't see my bag or any 5. My heart sank and I began to 6.

    I glanced around the car only to find directly across from me was an elderly lady, and sitting on her lap was my 7. I tried to get it back from her lap. But as I began to 8 it up, she quickly grabbed(抓住) it back and held onto it. I looked around at the people standing beside me, and those sitting beside her, but no one took any 9 of the situation. Trying not to cause a(an) 10, I tried to negotiate through gestures. I used my hands as best as I could, but she 11 my requests for my bag and pointed to my back. She picked up my bag, showing how 12 it was. I finally began to understand. She was holding my bag to13 me.

    At the next stop, a middle-aged woman got on the crowded subway. Another elderly woman sitting down took her bag, 14 it on her lap. They didn't talk; 15 this older woman was more than pleased to sit with this stranger's bag on her lap throughout her journey.

    As the subway pulled into the main downtown station and I was getting ready to get off, the woman 16 handed me back my bag. But 17 I had a chance to thank her, she had disappeared into the crowd.

    Sadly, this considerate custom was more 18 to me than if I had been robbed. Everyone back home had heard of being robbed—that was 19 city behavior—but having a stranger hold onto someone's bag out of 20, in a city of twelve million people—that was truly unusual.

    My kids and I were heading into the supermarket over the weekend. On the way, we spotted a man holding a piece of paper that said, “1 my job. Family to Feed.” 

    At this store, a 2 like this is not normal. My 10­year­old noticed him and made a 3on how bad it must be to have to stand 4 in the cold wind. 

    In the store, I asked each of my kids to5 something they thought our “friend” there would6.They got apples, a sandwich and a bottle of juice. Then my 17­year­old suggested giving him a 7.I thought about it. We were 8 on cash ourselves, but...well, sometimes 9from our need instead of our abundance is 10 what we need to do! All the kids 11something they could do away with for the week. 

    When we handed him the bag of 12 ， he lit up and thanked us with 13eyes. When I handed him the gift card, saying he could use it for 14his family might need, he burst into tears. 

    This has been a wonderful 15 for our family. For days the kids have been looking for others we can 16！Things would have played out so 17 if I had simply said, “No, we really don't have 18 to give more.” Stepping out not only helped a brother in 19 ， it also gave my kids the20 taste of helping others. It'll go a long way with them. 

    No one is born a winner. People make themselves into winners by their own 1.

    I learned this lesson from a(n) 2many years ago. I took the head 3 job at a school in Baxley, Georgia. It was a small school with a weak football program.

    It was a tradition for the school's old team to play against the 4 team at the end of spring practice. The old team had no coach, and they didn't even practice to 5 the game. Being the coach of the new team, I was excited because I knew we were going to win, but to my disappointment we were defeated. I couldn't 6 I had got into such a situation. Thinking hard about it, I came to 7 that my team might not be the number one team in Georgia, but they were 8 me. I had to change my 9 about their ability and potential.

    I started doing anything I could to help them build a little 10. Most important, I began to treat them like 11. That summer, when the other teams enjoyed their 12, we met every day and 13 passing and kicking the football.

    Six months after suffering our 14 on the spring practice field, we won our first game and our second, and continued to 15. Finally, we faced the number one team in the state. I felt that it would be a 16 for us even if we lost the game. But that wasn't what happened. My boys beat the best team in Georgia, giving me one of the greatest 17 of my life!

    From the experience I learned a lot about how the attitude of the leader can 18 the members of a team. Instead of seeing my boys as losers, I pushed and 19 them. I helped them to see themselves 20, and they built themselves into winners.

    Winners are made, not born.

    Ibby Piracha is one of many regular customers at his local Starbucks in a small town in Virginia, US.1, Ibby isn't like the other regulars – he's2. Krystal Payne, a new employee, wanted to do something to make Ibby feel more3. So she spoke with other employees about Ibby, learning that they always did what they could to give him excellent4. But Payne wanted to take it a step further.

    She went home and spent her night learning American Sign Language so she could better5with Ibby. The next day, she wrote him a small6saying: "I've been learning ASL, just so you can have the same7as everyone else."

    Ibby, who was overcome with emotion over this small act of kindness, has8the note at home ever since. Ibby was so9by Payne's gesture (友好的示意) that he posted it on Facebook to share with his friends. His10was then reposted by many other people – a result that he did not11. But he is happy that Payne is getting the12she deserves.

    The next morning, Payne heard about the post when her manager13her and mentioned that there were many requests from reporters to14her. A Starbucks spokeswoman heard about her15gesture and said the company was very16of Payne's actions. "My job is to17people have the experience they expect and that's what I gave him," said Payne.

    Ibby sees Payne's act of kindness as a(n)18. "It shows that she respects deaf people," he said. Payne now knows enough ASL to take Ibby's19, which makes Ibby's life much easier. In the past, Ibby would have to order through text messages that he would show to the staff. Ibby still loves to visit the coffee shop, saying it is something that "gave me genuine 20– even now, I'm still smiling".

    He really did look like a tourist, with a camera around his neck and a bottle of sunscreen sticking out of his bag. The fat man sat on the terrace (草坪), drinking lemonade, a little bit each time, and 1 to look at a smooth and shiny cruise brochure. His sunglasses2 his eyes, but I knew he wasn't looking at the brochure: he hadn't turned a 3 for the last ten minutes.

    As I brought him what he had ordered, he coughed up a “thank you” and looked at me 4. I tried not to stare at the tiny scar across his left eyebrow.

I walked back inside with my 5 tray (托盘), shaking my head. He looked 6 but I couldn't quite place him.

    Then it 7 me. The car accident. The 8 stranger who helped me out of my smashed car, 9 before it exploded. I 10 back to his table.

    He was gone.

    I moved his saucer and found his tip, along with a 11.

    I am deeply 12 to you. The night of your car accident, I was on my way to 13 a jewelry store. Saving your 14 brought things back in perspective (看法).I now live an honest life, thanks to you. God bless you! Mr. D.

    I trembled. The night of my car accident, I was 15 for an interview in a shady dance club. Seeing human kindness through his 16 gesture turned my life around and brought17 back into my life.

    I 18 the tip he left. Among the one-dollar notes was a 100-dollar note with a pen mark 19 “In God We Trust”, which first appeared on paper money in 1957.

    I said a silent 20 for him and got back to work, smiling.