题型：阅读选择 题类：常考题 难易度：普通
北京市房山区2019-2020学年八年级下学期英语期末试卷
Two friends ended their friendship because of an argument, even though neither one could remember how the whole thing got started. Such sad events happen over and over in schools.
In fact, according to a report, violence(暴力) has become the greatest threat(威胁) to the lives of teenagers. Why not teach students to deal with conflicts(冲突) like the way to teach them to solve math problems?
First of all, students need to realize that conflict is unavoidable. A report on violence among middle school students shows that most violence between students begin with an insult (侮辱) which is not serious. For example, a fight could start over the fact that one student eats a peanut butter sandwich each lunchtime. Laughter over the sandwich can lead to insults, which in turn can lead to conflicts. The problem isn't in the sandwich, but in the way students deal with the conflict.
Since conflict is unavoidable, students can practice the golden rule of conflict resolution(解决): stay calm. Once the student feels calmer, he or she should choose words that will calm the other person down as well. Soft words spoken at a normal sound level can put out the emotional fire before it becomes out of control.
Listening could be the next step. It allows the two sides to understand each other. One person should describe his or her side, and the other person should listen carefully. After that, the listener can ask non-threatening questions to make the speaker's position easier to understand. Then the two people should change roles.
Finally, students need to consider what they are dealing with. This doesn't mean trying to work out what's wrong with the other person. It means understanding what the real issue(问题)is and what both sides are trying to achieve. For example, the shouting match over a peanut after sandwich might happen because one person thinks the other person is refusing to try new things. Students need to ask themselves questions such as these: How did this start? What do I really want? What am I afraid of? As the issue becomes clearer, the conflict often simply becomes smaller. Even if it doesn't, careful thought helps both sides work out a solution.
There will always be conflicts in schools, but that doesn't mean there needs to be violence. Learning to resolve conflicts can help students deal with friends, teachers, and parents. In that way, conflict resolution is a basic life skill that should be taught in schools.
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