After Steve Jobs died，his friend Larry Ellison said something like this，"There will never be another Steve Jobs". {#blank#}1{#/blank#} Larry wrote this list of Steve's life lessons to remind us all.

Love what you do.

    Surely Steve became a billionaire when he brought Apple back. Apple was his calling— even after he got fired from the company. We all have bad jobs at one point in our lives. But the question is: am I in the right job? Have I found the right company? Life doesn't go on forever. {#blank#}2{#/blank#}

Don't do it all by yourself.

    Steve learned a great leader can't do it all by himself. He needs people. They must be talented. {#blank#}3{#/blank#} They must be given the opportunity to succeed and fail. In short, we have to learn to be a great leader if we want to see our great ideas and hard work truly have an influence on the world.

{#blank#}4{#/blank#}

    Apple is always the best at creating a new product that meets the exact needs of users. It's empathy (共鸣) that helps Apple achieve this. Whenever the user has the first touch with a new Apple product, he says "Wow, it's just what I need". Remember, you're King in the business world if you know exactly what consumers desire.

Don't mess around with your health.

    {#blank#}5{#/blank#} That's the most important lesson from Steve's life. It's great to learn from him now, but the fact is that he should still be here if he had treated his cancer properly. Instead, Steve chose a naturopathic (自然疗法) solution that wasn't effective. When he finally decided to take his doctor's original advice, it was too late.

A. Be the best in your field.

B. They must be inspired.

C. Get on our right path now.

D. Take your health seriously.

E. Put yourself in the other person's shoes.

F. Will this lead to a successful career?

G. What are the key things that we can learn from him?

    No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. {#blank#}1{#/blank#}.

    You should listen actively to what the customer has to say by maintaining comfortable eye contact. {#blank#}2{#/blank#}.

    {#blank#}3{#/blank#}.It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you've accepted the responsibility and provide him with choices or assure the customer you'll do something about his complaint.

    Talk with the client and discover the best means to resolve his problem. {#blank#}4{#/blank#} In this case it's important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

    A simple “thank you” is one way to let the customer know you appreciate the time and effort they've taken to inform you about a problem with your company's service or product that you need to know about.

    Create a procedure for recording different types of customer complaints. {#blank#}5{#/blank#}.

A. Listen to your customer's complaints and you can improve your service.

B. There will be times when you'll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it's important to learn to deal with customer complaints efficiently.

F. Don't feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

    Not too long ago, a young man asked me a question: how do you make study more fun? You can improve your study habits and make your process more enjoyable. It's a matter of many things.

    Manage your time

    {#blank#}1{#/blank#} All it takes is sitting down with a calendar, and just mapping out everything you need to do and the time you need to do it: projects, tests, part-time work, homework, parties, doctor appointments.

    Set the mood

    First, choose a good study area. {#blank#}2{#/blank#} Your spot may be in your dorm/bedroom or the library. If you prefer to lie on your bed or sit in a corner of the library, develop a study routine that will allow you to focus. Clean spaces are said to improve productivity. To help you focus, turn off your phone! And while you're at it, limit your access to the Internet.

    Make it a game

    Are you the competitive type? Try competing against yourself. {#blank#}3{#/blank#} Or try joining or starting a study group with fiends and take bets on who can get the most right answers when doing homework.

    Take breaks

    In that hour or two you've scheduled for studying, make sure you also give yourself enough breaks. Set a timer-even a short one, like 25 minutes-and work during that time. When the timer goes off, give yourself a few minutes to relax, drink some water, etc. {#blank#}4{#/blank#}

    Reward yourself Sweet treats and other snacks often come to mind as a “reward”, and that might work for you, but it's also probably not a great idea to eat a bag of potato chips after every 25-minute study session. Rewards can be as simple as allowing yourself to watch some interesting videos. {#blank#}5{#/blank#}

A. And we mean a specific, unique spot.

B. it's important to realize and make peace with the fact that studying isn't always going to be “fun”.

C. You can learn how to learn more effectively.

D. Then set another timer and dive back into your studying.

E. Or you can set goals, and then buy yourself something fun when you meet them.

F. Time management may be the secret weapon to succeeding at everything!

G. See if you can improve your reading speed to get yourself under a certain number of pages in five minutes.

    Every one complains. Even if you argue that you are the happiest person in the world you still complain sometimes. Sometimes you complain without even realizing it, but rarely is it ever helpful. {#blank#}1{#/blank#}Here are some tips to stop complaining and give up the negative thoughts:

    {#blank#}2{#/blank#}

    When you find yourself thinking or saying a negative comment about something or someone, stop and force yourself to say something positive instead. Seek the help of a cheerful friend to change you when you complain and help you to see the positive in the situation.

    Make a list of things we are grateful for.

    We often complain about the things we don't have without noticing those things we already have. Be grateful for what we have in our life because we are lucky simply for being ourselves.{#blank#}3{#/blank#}

    Learn to adapt to the changes.

    There are many things we can't change. {#blank#}4{#/blank#}Always find the positive side of each situation regardless of however difficult the situation is. With parents' and friends' support we can survive any life changes.

    Allow yourself to vent(发泄)your feelings every once in a while.

    Constantly ignored negative thoughts could add up If you are really going through a rough time, don't be afraid to share your feelings with a close friend or family member or see a therapist.

    Find what makes you happy.

    {#blank#}5{#/blank#}Maybe it is time to make the hard decision to move on to another job or career. Uncover what your biggest complaints are about and see if you can change the situation to make you happy.

    Choose happiness focus on the positive and be kind always!

A. Change the way you think

B. Make friends with positive people

C. The best and only thing we can do is to accept them

D. Are you constantly complaining about your present job?

E. Sometimes this list can be easy, full of hobbies you enjoy.

F. So how can you manage to force yourselves to end complaining?

G. Set down things we are thankful for and we'll see that we don't have any reason to complain.

    After a tiring day, your bedroom, a comfortable and inviting space, should be one place where you can finally relax. If the space seems too limited, you can try out these tips to make it look larger.

    ⒈Avoid dark colors and increase natural light.

    In a small room, walls and decoration that are dark can make the area seem even smaller. Choose light color like cream and peach for your walls. {#blank#}1{#/blank#} Try to allow as much natural light as possible to fall into the room, through the window or the balcony door. {#blank#}2{#/blank#}

    ⒉Look for furniture that uses wall space.

Choosing furniture that fits into a corner or which can be placed against a wall will greatly increase ground space in your room. {#blank#}3{#/blank#}—--try hanging some on one wall and see the difference it makes.

    ⒊Find creative ways to store your stuff.

    Make full use of the built-in shelves and storing capacities in the kitchen and bathroom. {#blank#}4{#/blank#}You can also look for multi-function furniture: a coffee table with drawers, or a foot stool with interior storage.

    ⒋{#blank#}5{#/blank#}

    When doing weekly clean-ups, throw out your old and unused objects and keep only the essential items in view. You can also cut back on the unnecessary appliances. Move the table fan out into the living room during winter. If your bedroom is already small, don't bring in a TV. If you already have one, try moving it out and see if it gains you extra space.

A. Mirrors also create an impression of space.

B. Remove untidy and unnecessary appliances.

C. Store rarely used items in a box under your bed.

D. Purchase the possible less furniture for your room.

E. Bright sunlight can kill some bacteria in your bedroom.

F. Sunlight will brighten the room and make it seem more cheerful.

G. Pillows, curtain covers, and decorative items should also be light in color.

    Eyesight plays a very important role in our daily life. Every waking moment, the eyes are working to see the world around us. Over forty percent of Americans worry about losing eyesight, but it's easy to include steps into our daily life to ensure healthy eyes. Here are five suggestions for a lifetime of healthy eyesight：

    Schedule yearly exams. {#blank#}1{#/blank#}Experts advise parents to bring babies 6 to 12 months of age to the doctor for a careful check. The good news is that millions of children now can have yearly eye exams and following treatment, including eyeglasses.

    Protect against UV rays (紫外线). Long term stay in the sun creates risk to your eyes. No matter what the season is, it's extremely important to wear sunglasses. {#blank#}2{#/blank#}

    Give your eyes a break. Two thirds of Americans spend up to seven hours a day using computers or other digital products. {#blank#}3{#/blank#}Experts recommend that people practice the 20/20/20 rule: every 20 minutes, take a 20second break and look at something 20 feet away.

    {#blank#}4{#/blank#}As part of a healthy diet, eat more fruits and vegetables each day. Vitamins C and E help protect eyesight and promote eye health.

    Practice safe wear and care of contact lenses (隐形眼镜). Many Americans use contact lenses to improve their eyesight. While some follow the medical guidance for wearing contact lenses, many are breaking the rules and putting their eyesight at risk. {#blank#}5{#/blank#} Otherwise, you may have problems such as red eyes, pain in the eyes, or a more serious condition.

A．Eat your greens.

B．Eye care should begin early in life.

C．They can properly protect your eyes.

D．Stay in good shape by taking more vitamins.

E．Parents usually don't care about their own eyesight.

F．Always follow the doctor's advice for appropriate wear.

G．This frequent eye activity increases the risk for eye tiredness.