Mark felt that it was time for him to take part in his community, so he went to the neighborhood meeting after work. The area city council (委员会) woman was leading a discussion about how the quality of life was decreasing. The neighborhood faced many problems. Mark looked at the charts taped to the walls. There were charts for parking problems, crime, and for problems in vacant buildings. Mark read from the charts, “Police patrols(巡逻) cut back, illegal parking up 20%”. People were supposed to suggest solutions to the councilwoman. It was too much for Mark. "The problems are too big," he thought. He turned to the man next to him and said, "I think this is a waste of my time. Nothing I could do would make a difference here."

    As he neared the bus stop on his way home, Mark saw a woman carrying a grocery bag and a baby. As Mark got closer, her other child, a little boy, suddenly dashed into the street. The woman tried to reach for him, but as she moved, her bag shifted (滑落), and groceries started to fall out. Mark ran to take the boy's arm and led him back to his mother. Then he picked up the groceries while the woman smiled in relief. "Thanks!" she said. "You've got great timing!" "Just being neighborly," Mark said. As he rode home, he glanced at the walls of the bus. On one of them was “Small acts of kindness add up.”, Mark smiled and thought, "Maybe that's a good place to start."

  增加：在缺词处加一个漏字符号（∧），并在下面写出该加的词。

  删除：把多余的词用斜线（﹨）划掉。

  修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1．每处错误及其修改均仅限一词；

2．只允许修改10处，多者（从第11处起）不计分。

Dear Sir/Madam,

    I'm one of your customer, I ordered a set of books on your website two weeks ago, but I didn't received it until yesterday. And much to my disappointment, the books were too poorly packed up that the cover of one book were torn. To make matters worse, it is not a complete set, as I found one book missed.

    I'm sorry to have received such poorly service, and I believe I have every right ask you to deal with this problem. I hope you either return my money back or deliver a new set of books to me. Beside, I'd like to be informed of the process of your deal with my complaint.

    I'm looking forward to your reply.

Li Hua

    Although Paris is often considered the city of romance, close to a million adult who call it home are single. Many single people say that France's capital is one of the most difficult places to meet people. The complaints of this lonely group have inspired a new phenomenon known as “supermarket dating.” At Galerie Lafayette Gourmet, singles can shop for more than just the items on their grocery list. They can look for someone who has blue eyes, brown hair, and is 1.8 meters tall, or whatever may be on their romantic shopping list.

    At this Paris location, single people of all ages can schedule their shopping for Thursday nights between 6:30 and 9:00 p.m. When they walk through the door, they pick up a purple basket to advise that they are looking for love. They try to arrive early because the baskets disappear quickly, and then they have to wait in line for their turn to wander the store aisles.

    With purple baskets in hand, shoppers can consider their romantic options while they pick out their groceries. When they are ready to pay, they can go to the checkout line for singles who want to chat.

    Most of the people who look for love in the supermarket are skeptical of Internet dating. They know that it is easy to embellish（美化）one's appearance or to lie about one's age over the Internet. The supermarket, on the other hand, is considered a safe and casual environment in which to meet a potential match. In addition, what one finds in another's grocery basket can say a thing or two about that person's character or intentions. Buying pet food can be a man's way of showing a potential match that he has a sensitive side. Women who fill their baskets with low-fat food show their healthy style of living. These days it's possible to find much more than food at a grocery store.

    Welcome to Orlando! It has a host of attractions and activities. Ready to join the party and plan a visit to O-Town? Just print out our list that suits your style.

    Universal Orlando's Islands of Adventure

    The addition of The Wizarding World of Harry Potter was among the list of must-visits for theme park enthusiasts. Each of the park's “islands” — Toon Lagoon, Jurassic Park, and The Lost Continent — has unique appeal in the form of rides and interactive attractions. (407-363-8000)

    Gatorland

    It bills itself as “Orlando's best half-day attraction”, for in a city people are limited by their time and money. Catch Gatorland's animals and handler(驯化) shows in the afternoon. There's a nighttime run as well, including the Gator Night Shine and various activities. Gatorland ranks as a comparative theme-park bargain. (407-855-5496)

    Aquatica

    One of the city's most unique water parks, Aquatica is a fantastical world of twisting, turning rides and sparkling white sand beaches. And if you enjoy a side of terror with your water-park fun, be sure to check out Ihu's Breakaway Falls. This towering slide is an eight-story mind-bender of a plummet(垂直落下) that is not for the weak heart. The less exciting will still find plenty of fun splashing from one giant wave pool to another or drifting down the lazy river through a world of unusual fish. You can also watch the black-and-white Commerson's dolphins underwater. (407-351-3600)

    Warbird Adventures

    Few attractions are more hands-on historic than Warbird Adventures, which offers thrill-seekers the opportunity to fly like the hero aces of World War II in the North American T-6 Texan. Flights range from 15 minutes to an hour. A visit to the nearby Kissimmee Air Museum is a wonderful way to round out the experience. (407-870-7366)

    Unbelievable Stories of Animals Acting Just Like Humans

    Horses are picky eaters

    Horses have an even better sense of smell than humans do. When horses raise their noses and open their nostrils (鼻孔) , their nervous system allows them to sense smells we can't sense. This might explain why they refuse dirty water and carefully mover around meadows, eating only the tastiest grasses, experts say.

    Whale says thanks

    In 2011, a whale expert spotted a humpback whale trapped in a fishing net and spent an hour freeing it. Afterward, in an hour-long display of thanks, the whale swam near their boat and leaped into the air about 40 times.

    Pandas like to be naughty

    Is there anything more lovely than a baby panda, except maybe a human baby? In fact, baby pandas sometimes behave like human babies. They sleep in the same positions and value their thumbs. Pandas are shy by nature for its shy behaviors such as covering its face with a paw of ducking its head when confronted by a stranger.

    A cat honors its owner

    Paper towels, and a plastic cup are just a few of the gifts that Toldo, a devoted three-year-old gray-and-white cat, has placed on his former owner Iozzelli Renzo's grave every day since the man died in September 2011. Renzo adopted Toldo from a shelter when the cat was three months old, and the two formed an inseparable bond. After Renzo passed away. Toldo followed the coffin to the cemetery, and now “stands guard” at the grave for hours at a time.

    Professor Smith recently persuaded 35 people, 23 of them women, to keep a diary of all their absent-minded actions for two weeks. When he came to analyze their embarrassing lapses(差错)in a scientific report, he was surprised to find that nearly all of them fell into a few groupings. Nor did the lapses appear to be entirely random(随机的).

    One of the women, for instance, on leaving her house for work one morning threw her dog her earrings and tried to fix a dog biscuit on her ear. "The explanation for this is that the brain is like a computer," explains the professor. "People program themselves to do certain activities regularly. It was the woman's custom every morning to throw her dog two biscuits and then put on her earrings. But somehow the action got reversed(颠倒的)in the program," About one in twenty of the incidents the volunteers reported were these "program assembly failures".

    Altogether the volunteers logged 433 unintentional actions that they found themselves doing—an average of twelve each. There appear to be peak periods in the day when we are at our zaniest (荒谬可笑的). These are two hours sometime between eight a.m. and noon, between four and six p.m. with a smaller peak between eight and ten p.m. "Among men the peak seems to be when a changeover in brain 'programs' occurs, as for instance between going to and from work." Women on average reported slightly more lapses—12.5 compared with 10.9 for men—maybe because they were more reliable reporters.

    An astonishing finding of the research is that the absent-minded activity is a risk of doing things in which we are skilled. Normally, you would expect that skill reduces the number of errors we make. But trying to avoid silly slips by concentrating more could make things a lot worse—even dangerous.