I grew up in a troubled home in the 1970s, on the outskirts of downtown Orlando, Florida. Not far away, a three-story house attracted my eyes.

    It was nothing like the one I lived in with my mother, a small dark place with rules about befriending others. “Don't. Never, ever talk to anyone,” my mother said.

    One day, in sixth grade, a black-haired woman was introduced to our class: Mrs. Reese. Reese explained that she was starting Spanish Club. She invited anyone interested in learning Spanish language and culture to stay after school.

    I could not take my eyes off her bracelets(手镯) and shining rings. The bell rang, and to my shock, no one went up to Mrs. Reese. I was under strict orders to go straight home. But that day, I stayed. I asked Mrs. Reese when the club started.

    “We could begin right now if you like,” she said with a smile. I felt beautiful. That day I learned that the house of my dreams was her house. I learned how to answer questions about my age and my favorite food in Spanish. And I learned, “Do you want to come over tomorrow for cooking lessons?”

    I wanted to say “Yes”, but Mom's words held me back.

I begged my mother all summer and into fall, well after Spanish Club had dissolved. I wept at night sometimes, so worried that Mrs. Reese and her family would move away.

    At some point, I managed to wear my mother down and one Saturday afternoon. I rode out to Mrs. Reese's house.

    The details of that afternoon are marked in my mind: We had tea. She painted my toenails red. We made a garlicky picadillo. We spoke in Spanish. In Spanish, my voice was loud and romantic. This is the real me! I remember thinking.

    My mother never permitted me another visit to Mrs. Reese's house. But four decades later, I still remember that day and the life she showed me, proof of a possible future.

    There are two factors (因素) which decide an individual's intelligence (智商). The first is the sort of brain he is born with. Human brains differ greatly, some being more capable (有能力) than others. But no matter how good a brain he has to begin with, an individual (个体) will have a low order of intelligence unless he has opportunities to learn. So the second factor is what happens to the individual—the sort of environment in which he is brought up. If an individual has less chances environmentally, it is likely that his brain will fail to develop and he will never arrive at the level of intelligence of which he is capable.

    The importance of environment in deciding an individual's intelligence can be shown by the case history of the twins. When they were three months old, their parents died, and they were placed in different homes. Peter was brought up by parents of low intelligence in a separate community with poor educational opportunities. Mark was brought up in the home of well-to-do opportunity to be encouraged intellectually.

    This environmental difference continued until the twins were in their late teens, when they were given tests to measure their intelligence. Mark's IQ was 125, twenty-five points higher than the average and fully forty points higher than his twin brother. Given equal opportunities, the twins, having similar brains, would have tested at roughly the same level.

    There is a story about a man who lost his legs and left arm in an accident. After the accident, only a finger and thumb on his right hand remained.

    He was a brilliant, creative, and educated man. He had gained a lot of experience while traveling around the world, so he became very depressed after his accident. He was afraid that he would spend the rest of his life suffering and would no longer be able to spend his life in a meaningful way. Then, he realized that he still had partial function of his right hand and could still write even though it was very difficult. An idea occurred to him. “Why not write to other people who need encouragement?”

    He wrote to the prison ministry about sending letters to the prisoners. The prison minister replied, “Writing to the prisoners is acceptable, but your letters will not be answered.”

    Filled with excitement, the man knew he could write his letters. He began sending one-way messages of God's love, hope, strength, and encouragement. He wrote twice a week, testing his strength and ability to the limit. He poured his heart and soul into his words and shared his experience, sense of humor, optimism, and faith.

    It was difficult to write those letters, especially without hope of a reply. One day he received a letter from the prison ministry. It was a short note from the officer who monitored and checked the prison mail.

    The letter said, “Please write on the best paper you can afford. Your letters are passed from cell (囚房) to cell until they literally (逐字地) fall to pieces!”

    No matter what circumstances life may present, we all have unique experiences, abilities, and God-given talents. We can discover ways to reach others who desperately need messages of encouragement and strength.

    When I was in primary school, I had an argument with a boy in my class. I thought that "I" was right and that "he" was wrong. But he thought "I" was wrong and "he" was right.

    The teacher asked him to stand on one side of her desk and me on the other. In the middle of her desk was a large and round ball. I could see it was black. She asked what color the ball was. "White," he answered.

    I couldn't believe the boy's answer, because from my side it was obviously black!

    The teacher told me to stand in the boy's place and told him to stand in my place. We changed our places, and then the teacher asked me what color the ball was. I had to answer, "White."

    It was a ball with two different colors. From his side it was white. Only from my side was it black.

    My teacher taught me a very important lesson that day: You must stand in other people's shoes and look at the situation through their eyes in order to truly understand their view.

    Forget Cyclists, Pedestrians are Real Danger

    We are having a debate about this topic. Here are some letters from our readers.

    ■ Yes, many cyclists behave dangerously. Many drivers are disrespectful of cyclists. But pedestrians are probably the worse offenders.

    People of all ages happily walk along the pavement with eyes and hands glued to the mobile phone, quite unaware of what is going on around them. They may even do the same thing while crossing a road at a pedestrian crossing or elsewhere. The rest of us have to evade (避让) them or just stand still to wait for the unavoidable collision.

    The real problem is that some pedestrians seem to be, at least for the moment, in worlds of their own that are, to them, much more important than the welfare of others.

—Michael Horan

    ■ I loved the letter from Bob Brooks about cyclists (Viewpoints, May 29). I am afraid they seem to think they own the roads.

    I was walking across Altrincharn Road one morning when a cyclist went round me and on being asked what he was doing he shouted at me.

    The government built a cycle lane on the road but it is hardly used.

    The police do nothing. What a laugh they are!

    The cyclists should all have to be made to use the cycle lanes and wear helmets, fluorescent (发荧光的)jacket and tights at night and in the morning. They should pay some sort of tax and be fined for not wearing them.

—Carol Harvey

    ■ Cyclists jump on and off pavements (which are meant for pedestrians), ride at speed along the pavements, and think they have a special right to go through traffic lights when they are on red.

    I was almost knocked down recently by a cyclist riding on the pavement when there was a cycle lane right next to him.

    Other road users, including horse riders, manage to obey the rules so why not cyclists?

    It's about time they had to be registered and insured, so when they do hit a pedestrian or a vehicle, or cause an accident, at least they can be traced and there might be an opportunity to claim.

—JML

    Write to Viewpoints of the newspaper.

    As a young boy, I knew what people said was not always what they meant or were feeling. And I knew it was possible to get others to do what I wanted if I read their real feelings and responded(回应) suitably to their needs. At the age of eleven, I sold sponge rubber(泡沫橡胶) door-to-door after school and quickly worked out how to tell if someone was likely to buy from me. When I knocked on a door, if someone told me to go away but their hands were open and they showed their palms (the inside surfaces of their hands), I knew it was safe to continue with my presentation(展示) because they weren't angry or threatening although they may have a dismissive(不屑 ) attitude. If someone told me to go away in a soft voice but used a pointed finger or closed hand, I knew it was time to leave.

    As a teenager, I became a pots and pans(炊具)salesperson, and my ability to read people earned me enough money to buy my first house. Selling gave me the chance to meet people and study them close and to know whether they would buy or not, simply by watching their body language.

    I joined the life insurance business at the age of twenty. And I went on to break several sales records for my company, becoming the youngest person to sell over a million dollars' worth of business in my first year. This achievement allowed me to become a member of the well-known Million Dollar Round Table (MDRT, which recognizes the world's top achievers in life insurance). I was lucky that the skills I'd learned as a boy in watching body language while selling pots and pans could be used in this new area, and were directly related to the success I could have in any business closely connected with people.