One of the common complaints we hear from the people around us are problems they are facing. Every day and everywhere there are problems. Many times we find it hard to stay happy. When one problem is solved, another one comes up. How to solve them? The answer is that we must equip ourselves to deal with different kinds of worries by learning the three basic steps of problem analysis. The three steps are:

Get the facts

    Why is it so important to get the facts? Unless you have the facts, you can't possibly attempt to solve your problem intelligently. Without the facts, all you can do is wondering around in confusion. It is not an easy job to get facts. When you are worried, your emotions are riding high. {#blank#}1{#/blank#}

    When trying to get the facts, you can pretend that you are collecting this information not for yourself but for some other person. {#blank#}2{#/blank#} You can also pretend that you are a lawyer preparing to agree. Try to get all the facts both on your side and the other side of the case. You will generally find the truth lies somewhere in between.

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    Whenever you are worried, write down the questions that make you worry. And write out all the various steps you could take and then the probable consequences of each step. For example, what am I worrying about? What can I do about it? Here is what I'm going to do about it. After carefully weighing all the facts, you can calmly come to a decision.

Act on that decision.

    {#blank#}4{#/blank#} How can you break the worry habit before it breaks you? Crowd worry out of your mind by keeping busy . Plenty of action is one of the best ways to cure worry.

    {#blank#}5{#/blank#} If you know a situation is beyond your power, say to yourself: “It is so; it can't be otherwise.” Don't permit little things to ruin your happiness. Try to cultivate a mental attitude that will bring you peace and happiness.

A. Analyze the facts.

B. Accept what can't be avoided.

C. Decide how much anxiety a thing may be worth.

D. This will help you to take a cold and fair view of the evidence.

E. There comes a time when you must decide and never look back.

F. But here are two ideas that can help you see the facts in a clear and objective way.

G. Unless you take your action, all your fact-finding and analysis is a sheer waste of energy.

    Making friends is a skill like many other skills. It improves with practice. If you want to meet people and make friends，you must be willing to take some actions. You must first go where there are people. You won't make friends staying home alone. Join a club or a group. Talking with those who like the same things as you do is much easier. Or join someone in some activities. Many people are nervous when talking to new people. After all meeting strangers means facing the unknown. And it's human nature to feel a bit uncomfortable about the unknown. Most of our fears about dealing with new people come from doubts about ourselves. We imagine other people are judging us or finding us too tall or too short，too this or too that. But don't forget that they must be feeling the same way. Try to accept yourself as you are and try to put the other person at ease. You'll both feel more comfortable.

    Try to act self­confidently even if you don't feel that way. When you enter a room full of strangers，such as a new classroom，walk tall and straight，look directly at other people and smile.

    If you see someone you'd like to speak to，say something. Don't wait for the other person to start a conversation.

    Just meeting someone new does not mean that you will make friends with that  person—friendship is based on mutual liking and“give and take”. It takes time and effort to develop.

    I've written this article and you're reading it. So we are members of the same club. We're both literate—we can read and write. And we both probably feel that literacy is essential to our lives. But millions of people all over the world are illiterate. Even in industrialized Western countries, such as the UK and the USA, approximately 20% of the population have "low literacy levels". But what exactly does that mean?

    My parents both left school at 14. They could read and write, but except for a quick look at the daily newspaper, reading and writing didn't play a big part in their lives. There were very few books in the house. My mother was amazed because the woman who lived next door always wrote a list of what she needed before she went to the supermarket. Why couldn't she remember? We laughed about that for weeks. Our family didn't write lists! And when I was only 14 years old my father gave me an important letter that he'd written to the bank and asked me to check it for grammar and spelling mistakes. And there were quite a lot. He never usually wrote letters or postcards or even Christmas cards. So when he had to write he wasn't comfortable or confident. Does that mean that my father had a "low level of literacy"? I don't think so.

    There are lots of different definitions of literacy. Some experts define it as having the reading and writing skills that you need to be independent in your everyday life. So, for example, if you can read instructions, write a cheque, fill in a form, —anything that you need to do in everyday life—then you are "functionally literate".

    Other people say that you are illiterate if you think that you are illiterate. In other words, if you feel that you can't read or write as well as you would like to.

    If you live in a society where most people are literate then you will feel ashamed or embarrassed and avoid situations in which you have to read or write. The father of a friend of mine finally admitted to his family that he couldn't read when he was 45 years old. He bought the newspaper every day and pretended to read it—and believe it or not, his family had no idea.

    We often forget that writing is a recent invention. Many years ago, the word "literate" meant being able to communicate well in speaking, in other words what we now call "articulate". Story telling was an important activity in the past and still is today in some societies. Reading was often a cooperative activity—someone would read aloud to a group, often from a religious text such as the Koran or the Bible.

    Only a hundred years ago, in the United States, you were considered to be literate if you could sign your name to a piece of paper. It was an important skill. You were not allowed to vote if you couldn't sign the voting register, so literacy was connected with political rights, and many people were excluded from the democratic process.

    Nowadays we see reading and writing as being connected, but that wasn't so in the past. Many people could read, but not write. Writing was a skilled profession. If you needed something written then you paid an expert to write it for you.

    And of course, rich and important people have always employed people to write things for them. Important company bosses dictated letters to their secretaries or personal assistants. And now with new computer software you can dictate directly to your computer.

    Being illiterate can have a big effect on people's lives. For example, a study in the UK showed that people who write and spell badly are seen as careless, immature and unreliable, and often unintelligent. So it is more difficult for them to find jobs, even when reading and writing are not necessary for the work.

    World-wide statistics show that literacy problems are associated with poverty and a lack of political power. More women than men are illiterate. Illiterate people have worse health, bigger families and are more likely to go to prison. So literacy campaigns must be a good thing. But don't forget that an illiterate person, or someone with a low level of literacy, isn't necessarily stupid or ignorant—and may not be unhappy at all. Knowledge and wisdom isn't only found in writing.

    We live in a world where new technologies and new methods are constantly being introduced. As humans, we are learning machines. We are most alive and functioning closest to our potential when we are learning, adapting, adjusting and finding new ways, approaches and techniques to improve our lives or the lives of others in some way.

    Learning does not finish when we leave school. Learning can become a way of life that helps us to achieve our greatest potential. We shall never stop learning, as there is always something new and interesting to discover.

    Lifelong learners never fail, because failure isn't in the vocabulary. Failure is just defined as "a failure to learn".

    When a project does not go according to the plan, lifelong learners ask themselves "What can I learn from this？" and follow up with" How can I do this differently and achieve my outcome？"They do not say, "I did not get to my goal, so I must be a failure."

    There is a wonderful saying: "The only way to fail is to quit！" Robert Kiyosaki, author of Rich Dad, Poor Dad, said, "The only reason I am standing up here and you aren't is that I have failed more often than you have."

    It is sad but true that our greatest lessons come from our greatest failures.The important thing is the lesson. There is no such thing as failure as long as there is a lesson to be learned.

    Learn something new every single day. Three very good reasons for becoming a lifelong learner include promoting your brain's health, giving your life a sense of purpose and promoting your financial security. Any one of these reasons should be enough, but all three combine to a powerful motivation to learn.

    A walker seriously injured in a mountain­top lightning strike which killed two others is showing signs of improvement, the police have said. A major rescue operation was performed on Sunday following two strikes which hit the Brecon Beacons, South Wales. Two men died, while two others were taken to hospital.

    A police spokeswoman said, "A man in a serious condition in hospital, following simultaneous(同时发生的)incidents in the Brecon Beacons, has now improved and he is recovering. Officers are continuing to get in touch with the next of relatives of the dead men and enquiries are ongoing. All men were believed to be from England."

    Mark Jones,of the Brecon Mountain Rescue Team, described the lightning strike as a freak accident, and something he had not been called out to in 30 years of service.

    The walking group Ramblers Cymru said that while incidents involving thunder and lightning were rare  electrical storms should be taken seriously by walkers.

    The organisation's delivery officer, Elly Hannigan Popp, said, "We'd advise everyone to check the weather forecast before starting a walk. If you hear thunder, see lightning or if your hair stands on end, postpone activities even if the sky looks blue and clear. Lightning will strike as far as 10 miles away from any rainfall. Lightning can strike the same place repeatedly—especially tall, pointed, isolated objects."

    "If there is no shelter you should keep moving. And if you become the tallest object, crouch(蹲)in the open twice as far away from the nearest pointed object as it is tall. Make yourself as small as possible, stay on your toes and keep your heels together, as it will allow electricity to go up one foot, through the heels and back into the ground through the other."

Crocodiles today look very similar to ones from 200 million years ago. There are also very few species alive today—just 25. Other animals such as lizards (蜥蜴) and birds have achieved a diversity of many thousands of species in the same amount of time or less.

Prehistory also saw types of crocodile we don't see today, including giants as big as dinosaurs, plant-eaters, fast runners and snake-like forms that lived in the sea. The rate of their evolution is generally slow, but occasionally they evolve more quickly because the environment has changed. In particular, their evolution speeds up when the climate is warmer, and their body size increases.

The body size of crocodiles is important because it interacts with how fast animals grow, how much food they need, how big their populations are and how likely they are to become extinct. The limited diversity of crocodiles and their apparent lack of evolution is a result of a slow evolutionary rate. It seems the crocodiles arrived at a body plan that was very efficient and perfect enough that they didn't need to change it in order to survive. This perfection could be one explanation why crocodiles survived Cretaceous period (白垩纪), in which the dinosaurs died out.

Crocodiles generally develop better in warm conditions because they cannot control their body temperature and require warmth from the environment. The climate during the age of dinosaurs was warmer than it is today, and that may explain why there were many more varieties of crocodiles than we see now. Being able to draw energy from the sun means they do not need to eat as much as a warm-blooded animal like a bird or a mammal (哺乳动物).