The Future of Technology

    William, a businessman, arrives in a foreign airport. He doesn't show his passport. Instead, a machine in the wall reads the computer chip（芯片）in his arm. This contains information about him: his name, age, and I.D number. He exits the airport, and a car door opens when it “sees” him. The car takes him to his hotel. His room “knows” he has entered the building and it “reads” his body. He is cold, so the room becomes warmer. William then watches a business presentation on a video wall. When he takes a bath, the presentation “follows him and continues ”on the bathroom wall. Finally, the room plays music to help him sleep. It turns off the music when it “sees” him sleeping.

    William doesn't exist, and none of this is real. But it might be soon. “In five to ten years, computing and communications are going to be free and everywhere, in your walls, in your car, on your body,” says Victor Zue, leader of Project Oxygen.

    Project Oxygen has one big idea: to create better relationships between machines and people. The dream is that computer will learn to understand what people want.

    So, what changes will there be at work? Firstly, the building will know where everyone is, all the time. You want to talk to someone? Type the person's name on the nearest computer. It will show you a map of the building and exactly where this person is. You then call this person, who picks up the nearest telephone, also shown on the computer. If he or she is busy with a client（客户）or in a meeting, the computer will tell you.

    Is all this really possible? Visit the Siebel Center, Illinois and see for yourself: computers in the doors and walls, cameras everywhere, the technology of the future, but here today.

    With all of the wonderful things life brings us, it also brings us stress. It is for this reason that I am an active supporter of mental health days.

    Although it's never good to ignore(忽视) responsibilities, sometimes it is good to unplug(拔除) from the world for a day. We eat healthy and stay active to keep us from getting sick, but sometimes we forget to care for our minds. Our minds and bodies are connected, and when only one is being cared for, the other may be suffering. It is important to try to combine self care with our lives and spend time on activities we enjoy. This helps relieve stress on a daily day.

    So, what do you do on a mental health day? The answer is anything you want. Growing up, my brother and I were allowed a few mental health days a year. We would stay home from school and relax. For him, it was playing games on the computer, while my days were spent reading or watching TV. My mental health days now include picking things up around my apartment, cooking a tasty meal, and then reading for a few hours. I completely shut myself off from work or school. To me, this is relaxing. Organize the clutter(凌乱的东西) that piles up during the week, cook the meals I don't have time to cook, and read the books that I've bought but don't have time to read.

    A mental health day is great, but only if it's supplemented(增补) with self care through the week. From my experience, if self care is not regularly provided in your week, taking a mental health day is just going to stress you out even more. But when it's needed, try hard to recognize that and take care of yourself. It will help keep you happy and healthy. A mental health day is not a day to avoid life, it is a day to recoup(恢复).

    If you are human, you can't help but experience times when everything seems to be going wrong and you feel as if your life is completely out of control. It is during those “down times” that words of encouragement from family, friends, co-workers or even strangers can lighten your spirits. It is also during those times that destructive(有害的) words can sink you deeper and deeper into depression(沮丧).

    For example, consider this story about a group of frogs who were traveling through the woods when two of them fell into a deep pit（坑）. All of the other frogs gathered around the pit. When they saw how deep the pit was, they told the two unfortunate frogs they would never get out.

    The two frogs ignored the comments and tried to jump out of the pit. The other frogs kept telling them to stop. Finally, one of the frogs took heed of what the other frogs were saying and simply gave up. He fell down and died. The other frog continued to jump as hard as he could. Once again the crowd of frogs shouted at him to stop the pain. The more they shouted, the harder he jumped and finally he made it to safety.

    When he got out, the other frogs asked him why he continued to jump when they were all shouting at him to simply quit. The frog explained to them that he was a little bit deaf. He thought they were encouraging him the entire time.

    Every time you have a chance to say either something positive or negative to another human being, do choose the chance to say something positive! Don't let those opportunities get away from you. Your words have a large amount of power. Use them wisely. You really never know just how much they can mean to someone else.

    A walk through the galleries of Quebec's Montreal Museum of Fine Arts (MMFA) places individuals face-to-face with some 43,000 artworks ranging from Chinese ceramics(陶瓷制品) to Inuit sculpture.

    While the visiting is an incredible cultural experience, a group of local physicians will soon be able to prescribe(开处方) museum visits as treatment for some illnesses.

"We know that art contributes to neural(神经的) activity," said MMFA director Nathalie Bondil. "What we see is that being in contact with art can really help your well-being."

Hélène Boyer, vice president of a Montreal-based medical association, explains that museum visits have been shown to increase levels of serotonin, a neurotransmitter(神经传导物质) known as the "happy chemical" which helps to lift mood.

    According to Boyer, the small increase in hormones(荷尔蒙)associated with enjoying an afternoon of art is similar to that offered by exercise, making museum prescriptions ideal for the elderly experiencing pain that prevents them from regularly joining in physical activity.

    The museum visits are designed to improve traditional methods. As Bondil notes, spending time in a peaceful environment can provide a welcome distraction. "What is most important is this experience can help them escape from their own pain," she says. "When you enter the museum, you escape from the speed of our daily life."

    "I am convinced that in the 21st century, culture will be what physical activity was for health in the 20th century," said Bondil. "Some people would do well to recall that just in the 19^th century, sports were believed to do harm to the body. Just as doctors now prescribe exercise, they will be able to prescribe a visit to the MMFA."

    Few of us make money by losing sleep. But three graduate students at Brown University in Providence built a company around sleep deprivation(睡眠不足).

    Jason Donahue, Ben Rubin and Eric Shashoua were working late nights in Brown's business and engineering schools. They began thinking about ways to sleep better. They discovered they weren't alone in burning the midnight oil. Around 20% of Americans get less than six hours of rest a night.

    The friends imagined a smart alarm clock that could track how much time people spend in the most restorative(有恢复作用的) stages of the sleep cycle: REM (rapid eye movement) and deep sleep. What would it cost to design such a thing? Five years of research, 20 employees, $14 million and a whole lot of doubting from investors and scientists.

    Their company, Zeo, based in Newton, Mass, launched its product in June, 2009. The Zeo device uses a headband with tiny sensors(传感器) that scan your brain for signs of four sleep states-REM, light, deep and waking sleep. The smart alarm clock displays a graph of your sleep pattern and wakes you as you're not in REM sleep. In the morning you can upload the data to the company's Web site, and so track your sleep over time. Most of the feedback(反馈) comes in the form of Zeo's ZQ score showing how well you've slept.

    “Zeo allows people to unlock this black box of sleep,” says Dave Dickinson, a health-care CEO.

    Whether any of this actually improves sleep is up to the consumer, who will also need to make lifestyle changes like cutting out alcohol before bedtime or caffeine after 3 P.M.

    For now the company is selling Zeo online only. Dickinson also plans to spread it to countries such as Australia, where sleep deprivation approaches US levels.

    When I was nine years old, I loved to go fishing with my dad. But the only thing that wasn't very fun about it was that he could catch many fish while I couldn't catch anything. I usually got pretty upset and kept asking him why. He always answered, "Son, if you want to catch a fish, you have to think like a fish." I remember being even more upset then because, "I'm not a fish!" I didn't know how to think like a fish. Besides, I reasoned, how could what I think influence what a fish does?

    As I got a little older I began to understand what my dad really meant. So, I read some books on fish. And I even joined the local fishing club and started attending the monthly meetings. I learned that a fish is a cold-blooded animal and therefore is very sensitive to water temperature. That is why fish prefer shallow water to deep water because the former is warmer. Besides, water is usually warmer in direct sunlight than in the shade. Yet, fish don't have any eyelids (眼皮) and the sun hurts their eyes. The more I understood fish, the more I became effective at finding and catching them.

    When I grew up and entered the business world, I remember hearing my first boss say, "We all need to think like sales people." But it didn't completely make sense. My dad never once said, "If you want to catch a fish you need to think like a fisherman." What he said was, "You need to think like a fish." Years later, with great efforts to promote long-term services to people much older and richer than me, I gradually learned what we all need is to think more like customers. It is not an easy job. I will show you how in the following chapters.