阅读下面短文, 在空白处填入1个适当的单词或括号内单词的正确形式。
Last year, my brother and I went to Miami for a vacation. Some of my friends who had been there before said {#blank#}1{#/blank#}was a wonderful holiday destination. Before we went, we had planned for months. When the day came, we were ready.
After our plane landed, we went to the hotel. We had made our reservation six months{#blank#}2{#/blank#}(early),but the man at the front desk said there had been a mistake. We{#blank#}3{#/blank#}(tell)that our rooms hadn't been reserved for that week, {#blank#}4{#/blank#}for the week after. I didn't understand {#blank#}5{#/blank#}this would happen and my credit card had already been charged {#blank#}6{#/blank#}the reservation. What's worse, the hotel had been fully booked. When we were wondering what to do, the manager came out. She was{#blank#}7{#/blank#}(surprise)helpful. She apologized for the mistake and gave us a spare VIP room on {#blank#}8{#/blank#}top floor. We had never stayed in such an amazing room, and we weren't charged extra.
The next day, my brother and I went to the beach {#blank#}9{#/blank#}we watched some people play volleyball. We got a little{#blank#}10{#/blank#}(sunburn),but the day had been so relaxing that we didn't mind.