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Dear Valued Customer,

     We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly(迅速地).

     For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hour, seven days a week

Number:

1-800-335-BAGS

281-821-3536 (Local Houston Number)

Or visit site: http://www.united.com/for/bagtracing

      As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system wide. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress.

      So that we can quickly access your records, please refer to the File Reference Number on this receipt when corresponding or calling.

Keep this receipt with your claim check and E-Ticket receipt until your baggage is returned to you.

      In most circumstances, United Airlines will deliver your baggage when it is located. Delivery times vary depending on location.

     If your baggage has not been returned to you within the initial five-day tracing period, please download a claim form at http://www.united.com/web/en-US/content/travel/baggage/delayed.aspx and return it to us with the required documentation included.

http://csmcbagapp.nam.coair.com/bmswtweb/Does/FileCreatedPrintPC.aspx?ref_num=144…

_______________________________________________________________________________

DELAYED BAGGAGE REPORT                      FILE REFERENCE: ALBUA25876

_______________________________________________________________________________

Name:          JOHN JACKSON                   Contact Number: 802-247-9999

Delivery Address: 66 MOONBROOK DR

BRANDON                        Email: minminvt@yahoo.com

VERMONT USA 05745                

_______________________________________________________________________________

Bag Tag     Description

0037387643  Soft-Side Upright suitcase

0037387657  Non-Zippered, hard side horizontal suitcase

    Have you ever wondered why people drive on a different side of the road? It might seem bizarre that U. K. drivers stay on the left, but they're not the only ones. Around 35 percent of the world population do the same, including people in Ireland, Japan, and some Caribbean islands.

    Originally, almost everybody traveled on the left side of the road. However their way of transport was quite different from today: Think about four legs instead of four wheels. For Medieval swordsmen on horseback, it made sense to keep to the left to have their right arms closer to their enemies. Getting on or off was also easier from the left side of the horse, and safer done by the side of the road than in the center.

    So why did people stop traveling on the left? Things changed in the late 1700s when large wagons (货车) pulled by several pairs of horses were used to transport farm products in France and the United States. The wagon driver sat behind the left horse, with his right arm free to use his whip to keep the horses moving. Since he was sitting on the left position, he wanted other wagons to pass on his left, so he kept to the right side of the road.

    The British Government refused to give up their left-hand driving ways, and in 1773 introduced the General Highways Act, which encouraged driving on the left. This was later made law thanks to The Highway Act of 1835.

    When Henry Ford showed his Model T in 1908, the driver's seat was on the left, meaning that cars would have to drive on the right hand side of the road to allow front and back passengers to exit the car onto the roadside. However, British drivers remain on the left, and this is highly unlikely to change.

    An interesting study posted on Facebook recently shows how men and women develop new interests as they mature(成熟).

    While women tend to take exercise seriously from the age of 34, men will wait until their 45th birthdays before working hard to get in shape.

    The average woman spends more time talking about sports, politics, career and money as she gets older.

    Women's interest in books reaches its peak(顶峰) at the age of 22, while that of men does so when they are in their 50s.

    Men start to change their focus from the workplace to other things after age 30, while women do not do so until eight years later. Both, however, care most about fashion at age 16.

    The research used anonymous(匿名的) data donated by thousands of Facebook users, recording the statuses, 'likes' and 'interests' they had posted on their profiles.

    It found the average woman talks about television most at 44, while men peak much younger, at age 31.

    Men are also most likely to see a film in a cinema at age 31, while women go out to see films most when they are only 19.

Men are most interested in travel at 29, women at 27, while women talk most about food and drink at 35, and men at 38.

    And if you are middle aged, a safe topic for anyone is the weather, which is a key interest for many as they reach 60.

    Stephen Wolfram, the British scientist who carried out the research, says, “It's almost shocking how much this tells us about the changes of people's typical interests.

    “People talk less about video games as they get older, and more about politics.”

    If a trip to Rome or Paris is in your future, be prepared: The European Union Parliament is calling for an end to visa-free travel Americans. EU lawmakers passed a resolution urging the EU Commission to impose visas on U. S. citizens traveling into the 28-nation bloc.

    The dispute(争论)centers on reciprocal treatment of travelers from EU nations and the United States. While Americans have been able to travel throughout EU member nations without a visa, the U. S. still requires citizens of five EU countries-Bulgaria, Croatia, Cyprus, Poland and Romania-to apply for entry visas when visiting the U. S, Reuters reports. Citizens of the other 23 EU member nations can use the U. S. visa waiver program to enter America. The EU lawmakers are calling for mutual treatment for all EU citizens, says Reuters. They've given the EU Commission two months to respond.

    The trans-Atlantic visa dispute first came to light in April 2014, according to an EU Parliament news release. At that time, five countries-Australia, Brunei, Canada, Japan and the U. S. –required visas for some EU citizens. Since then, Australia, Brunei and Japan have lifted their visa requirements for all EU citizens. Canada, which currently imposes(推行)visa requirements on Bulgarian and Romanian citizens, plans to follow suit in next December, leaving just the United States at odds with the issue of reciprocity of visa-free travel with the EU.

The EU says if a visa requirement for Americans is introduced, it would be temporary, according to a story in Money, which did not give a time frame.

    In the tenth grade, I began working for free at a vet's that was run by a friend. I wanted to get experience for what I thought would be my future job. However，on one particular Saturday morning I learnt something perhaps more important.

    The hospital was in the middle of one of the poorer sections of the city and some people could only pay for the most basic treatments. On this Saturday，a man and his young son，who was probably about 7 years old，walked in with a small cat in a cardboard box. There was something wrong with the cat's left eye. But the man could not afford to pay for the cost of the medicine. He kept quiet for a while，and then he asked where the nearest animal shelter was. Hearing this，his son cried and started to argue with him. All of a sudden，an older woman who was sitting in the waiting room stood up，walked up to the counter，and told the man that she would pay for the cost. The man thanked her and the son got to keep a healthy cat.

    I always thought it was the right thing to help out a needy person，but I only saw people do acts of kindness on TV or in movies. What the woman did made me believe that these things do happen in real life，and quite often.

    Now，when I can't decide whether to help someone who is in need，I remember this woman，and then I have the courage to step up to the plate. Sometimes other people follow.

    When I was three years old, I couldn't speak. It was a strange reality that none of the doctors I visited could understand.

    One day, I was shadowing my mother. She found herself looking in a mirror, and through it our eyes met. She began to speak to me through the reflection, and I slowly began to mimic(模仿)her mouth's movements until I formed a word.

    It turned out I'm deaf in my left ear, and have a slight problem in my right. Being hard of hearing has been difficult, but I've never lived in a state of self-hating sorrow. Imagine being able to shut out all sound as you lay your head down to sleep by simply rolling over onto one side. That's my reality when I sleep on my "good ear", and it makes me feel like a superhero sometimes.

    People call my deaf side my "bad ear", but when I wear my hearing aid, I have access to a range of features that some other deaf people don't. In cinemas, for example, with one click of a button I can enjoy a whole film as though it were whispered to me from the mouths of the actors.

    Owning a hearing aid hasn't always felt good, however. On the first day I got my aid, when I was eight, I took it to school for show-and-tell. As I explained how it worked to my classmates, a boy yelled out, "Aren't those for old men?" At that moment, I felt different. It took a long time for me to get over that sense of being so unlike my peers.

    But it's not just school kids who can make us deaf and hard-of-hearing people feel like burdens. Every video on social media that lacks subtitles(字幕), for example, means an entire community of deaf people is unable to enjoy it. Completely deaf people are excluded from enjoying many movies too, as subtitles in cinemas are almost impossible to find.

    And with hearing aids costing around $2,500 each, it can be hard for many people to afford to be able to listen to the things that others take for granted. As for me, I can listen to music, enjoy films, and catch conversations - I'm lucky. I'm deaf, but I can still hear everything. I've been blessed with wonderful life experiences, and I am human. And when it comes to sleeping, I'm even superhuman.