We can have conflicts with our important persons like friends, relatives, workmates, etc. But the conflicts doesn't necessarily mean that the relationship will be destroyed. In fact, sometimes conflict helps people to let out their silent feelings, allowing them to free their suppressed emotions. However, when in a conflict, we usually get angry and say or do things which aren't linked to the problem at hand. Therefore, it is important that we should try to avoid conflicts through effective communication.

    In a heated argument, we usually say things that aren't related to the real problem, and even use rude words to make sure we gain an advantage over the other person. Then the whole situation goes badly. So we should separate(隔离) the root cause of the problem and build our discussion around it. This ensures that there are no rude remarks and the situation moves in a positive direction.

It's easy for us to think we're right and if something isn't working out, it surely must be someone else's fault. However, if you aim to solve a conflict, first of all, you should show some respect and allow the other party to express themselves. Using remarks like, "I understand your concern on this" or "I know you're right at your end", would make the other person feel more appreciated.

    Sometimes some people get too excited and may behave in the wrong way or say something others may not appreciate. This can cause a worse situation. Actually, they should control their emotions and keep calm. This has to be learned through self-control and observing behavior of other people.

The tips mentioned above are useful for most situations. However, we don't rule out the possibility that there are some people always want to create some sort of trouble for others. You can tell them from others, and putting in an effort to resolve a conflict with them may just not be a wise idea. The best way to deal with these people is to forget them. A famous saying can help you and that is: "You should never fight with a pig; you both get dirty and only the pig likes it."

    Dec.11 marked the 15th anniversary of China's entry into the World Trade Organization (WTO). On that day in 2001, China formally became a member of the WTO. Now the country has grown into the world's second-largest economy and the largest trading country, while millions of Chinese have been lifted out of poverty. And 15 years on, it's evident that being a WTO member has transformed the nation's everyday lives for the better.

    Imports are now a common sight in Chinese stores and supermarkets, while they were previously rarely seen on shelves. The Chinese now have access to many imports varying from luxury goods like high-end cars and famous brand watches, to daily necessities. China's WTO membership has also made imports less expensive for the Chinese public.

    For instance, since 2005, no tariffs (关税) have been imposed (施加) on Chinese imports of digital cameras and other devices.

    Our education industry has also benefited from China's WTO membership. Many top global universities have joined forces with Chinese ones to establish cooperative education institutions, bringing foreign teaching concepts to Chinese students. For example, New York University Shanghai was jointly founded by New York University and East China Normal University. In addition, an increasing number of Chinese students are furthering their studies abroad, while many foreign students are coming to China to carry out their higher education. According to the Ministry of Education, 523,700 students studied overseas last year, and the number is expected to keep growing this year.

    China's WTO entry has brought benefit not only to the country's people, but also for the rest of the world.

Forget Cyclists, Pedestrians are Real Danger

We are having a debate about this topic. Here are some letters from our readers.

■ Yes, many cyclists behave dangerously. Many drivers are disrespectful of cyclists But pedestrians are probably the worse offenders.

People of all ages happily walk along the pavement with eyes and hands glued to the mobile phone, quite unaware of what is going on around them. They may even do the same thing while crossing a road at a pedestrian crossing or elsewhere. The rest of us have to evade (避让) them or just stand still to wait for the unavoidable collision.

The real problem is that some pedestrians seem to be, at least for the moment, in worlds of their own that are, to them, much more important than the welfare of others.

——Michael Horan

■ I loved the letter from Bob Brooks about cyclists (Viewpoints, May 29). I am afraid they seem to think they own the roads.

I was walking across Altrincharn Road one morning when a cyclist went round me and on being asked what he was doing he shouted at me.

The government built a cycle lane on the road but it is hardly used.

The police do nothing. What a laugh they are!

The cyclists should all have to be made to use the cycle lanes and wear helmets, fluorescent (发荧光的)jacket and tights at night and in the morning. They should pay some sort of tax and be fined for not wearing them.

——Carol Harvey

■ Cyclists jump on and off pavements (which are meant for pedestrians), ride at speed along the pavements, and think they have a special right to go through traffic lights when they are on red.

I was almost knocked down recently by a cyclist riding on the pavement when there was a cycle lane right next to him.

Other road users, including horse riders, manage to obey the rules so why not cyclists?

It's about time they had to be registered and insured, so when they do hit a pedestrian or a vehicle, or cause an accident, at least they can be traced and there might be an opportunity to claim.

——JML

Write to Viewpoints of the newspaper.

    Coral reefs are,in fact,a necessary part of our ecosystem and provide opportunities for human beings to gain a better understanding of the ocean.Unfortunately,they're also disappearing faster than ever.

    According to a warning by the US National Oceanic and Atmospheric Administration(NOAA) on Oct.8,the world is in its third recorded global coral bleaching（白化）since 1998 and 2010.This means no place with coral has been spared,as coral reefs are coming into contact with increasingly warm seas,which is leading to them dying off in large numbers.

    Coral bleaching is like human cancer.It happens when corals are under stress from changes in light,nutrients,or temperature.This causes the coral to drive away the symbiotic algae（共生藻类）,living within their tissues（组织）, which play an important role in providing food for coral while making it colorful.Without the algae,coral reefs become pale and weak.In some cases they are not able to recover and eventually die off.

    The current coral bleaching event started back in late 2014 and continued into this year with no signs of stopping.The BBC reports that 35% of coral reefs in the world will likely be affected,and an estimated 4,633 square miles (about 120,000 square kilometers) of coral reefs could die.

    The loss of coral reefs is no small matter.Although they only take up 0.1% of the ocean floor,coral is home to about 25% of marine life.This isn't just a problem for divers and fish,as Eakin pointed out.Coral reefs are important globally,he added,as they protect shorelines,produce money in tourism,and help provide food for 500 million people worldwide.So people cannot overlook the environmental,economic and social effects of the loss.

    The NOAA warning about coral bleaching came just about two months before a global climate summit（峰会）in Paris,where hundreds of world leaders will attempt to work out a plan to fight climate change.

    Oceans will be a key subject during the summit,and Eakin says there's an "absolutely urgent need" for action.

    You probably know who Marie Curie was, but you may not have heard of Rachel Carson. Of the outstanding ladies listed below, who do you think was the most important woman of the past 100 years?

    Jane Addams(1860-1935)

    Anyone who has ever been helped by a social worker has Jane Addams to thank. Addans helped the poor and worked for peace. She encouraged a sense of community(社区)by creating shelters and promoting education and services for people in need . In 1931, Addams became the first American woman to win the Nobel Peace Prize.

    Rachel Carson(1907-1964)

    If it weren't for Rachel Carson, the environmental movement might not exist today. Her popular 1962 book Silent Spring raised awareness of the dangers of pollution and the harmful effects of chemicals on humans and on the world's lakes and oceans.

    Sandra Day O'Connor(1930-present)

    When Sandra Day O'Connor finished third in her class at Stanford Law School, in 1952, she could not find work at a law firm because she was a woman. She became an Arizona state senator(参议员) and ,in 1981, the first woman to join the U.S. Supreme Court. O'Connor gave the deciding vote in many important cases during her 24 years on the top court.

    Rosa Parks(1913-2005)

    On December 1, 1955, in Montgomery, Alabama, Rasa Parks would not give up her seat on a bus to a passenger. Her simple act landed Parks in prison. But it also set off the Montgomery bus boycott. It lasted for more than a year, and kicked off the civil-rights movement. "The only tired I was, was tired of giving in," said Parks.

Adults check their phones, on average,360 times a day, and spend almost three hours a day on their devices in total. The problem for many of us is that one quick phone-related task leads to a quick check of our emails or social media feeds, and suddenly we've been sucked into endless scrolling.

It's an awful circle. The more useful our phones become, the more we use them. The more we use them, the more we lay neural（神经的） pathways in our brains that lead to pick up our phones for whatever task is at hand-and the more we feel an urge to check our phones even when we don't have to.

What we do know is that the simple distraction of checking a phone or seeing a notification（通知）can have negative consequences. This isn't very surprising; we know that, in general, multitasking does harm to memory and performance. One of the most dangerous examples is phone use while driving. One study found that merely speaking on the phone, not texting, was enough to make drivers slower to react on the road. It's true for everyday tasks that are less high-risk, too. Simply hearing a notification "ding" made participants of another study perform far worse on a task-almost as badly as participants who were speaking or texting on the phone during the task.

It isn't just the use of a phone that has consequences-its me re presence can affect the way we think.

In one recent study, for example, researchers asked participants to either put their phones next to them so they were visible（like on a desk）, nearby and out of sight（like in a bag or pocket）, or in another room. They were found to perform far better when their phones were in another room instead of nearby-whether visible, powered on or not.