A

    Suppose you're in a rush, felling tired, not paying attention to your screen, and you send an email that could get you in trouble.

    Realisation will probably set in seconds after you've clicked “send”. You freeze in horrors and burn with shame.

    What to do? Here are four common email accidents, and how to recover.

    Clicking “send” too soon

    Don't waste your time trying to find out if the receivers has read it yet. Write another email as swiftly as you can and send it with a brief explaining that this is the correct version and the previous version should be ignored.

    Writing the wrong name

    The sooner you notice, the better. Respond quickly and briefly, apologizing for your mistake. Keep the tone measured: don't handle it too lightly, as people can be offered, especially if your error suggests a misunderstanding of their culture(i.e. incorrect ordering of Chinese names).

    Clicking “reply all” unintentionally

    You accidentally reveal(透露)to entire company what menu choices you would prefer at the staff Christmas dinner, or what holiday you'd like to take. In this instance, the best solution is to send a quick, light-hearted apology to explain your awkwardness. But it can quickly rise to something worse, when everyone starts hitting “reply all” to join in a long and unpleasant conversation. In this instance, step away from your keyboard to allow everyone to calm down.

    Sending an offensive message to its subject

    The most awkward email mistake is usually committed in anger. You write an unkind message about someone, intending to send it to a friend, but accidentally send it to the person you're discussing. In that case, ask to speak in person as soon as possible and say sorry. Explain your frustrations calmly and sensibly—see it as an opportunity to clear up any difficulties you may have with this person.

    A handsome middle-aged man walked quietly into the café and sat down. Before he ordered, he couldn't help but noticed a group of younger men at the table next to him. It was obvious they were making fun of something about him and it wasn't until he remembered he was wearing a small pink ribbon(丝带) on the lapel of his suit that he became aware of what the joke was all about.

The man pretended not to notice it, but the whisper and laughter began to get to him. He looked one of the rude young men straight into the eye, placed his hand beneath the ribbon and asked, “This?”

    With that the young men all began to laugh out loud. The man he spoke to said, “Hey, sorry, man, but we were just commenting on how pretty your little pink ribbon looks against your blue jacket!”

    The middle-aged man calmly invited the joker to come over to his table, and politely seated him. As uncomfortable as he was, the young guy had to, not really sure why. In a soft voice, the middle-aged man said, “I wear this ribbon to bring awareness about breast cancer. I wear it in my mother's honor.”

    “Oh, sorry. She died of breast cancer?”

    “No, she didn't. She's alive and well. But her breasts nourished me as a baby, and were a soft resting place for my head when I was scared or lonely as a little boy. I'm very grateful for my mother's breasts, and her health.”

    “Umm,” the young replied, “yeah.”

    “And I wear this ribbon to honor my wife,” the man continued.

    “And she's okay, too?” the young guy asked.

    “Oh, yes. She's fine. Her breasts have been a great source of loving pleasure for both of us, and with them she nurtured and nourished our daughter 23 years ago. I'm grateful for my wife's breasts, and her health.”

    “Uh, huh. And I guess you wear it to honor your daughter, also?”

    “No. It's too late to honor my daughter by wearing it now ……”

    Shaken and ashamed, the young guy said, “Oh, I'm so sorry, mister.”

    “So, in my daughter's memory, too, I proudly wear this little ribbon, which allows me the opportunity to enlighten others. And here…” With this, he reached in his pocket and handed the young man a little pink ribbon. The young guy looked at it, slowly raised his head and asked, “……?”

    Roald Dahl is a beloved British writer. He is the writer of some of the world's best-known children's novels, including James and Giant Peach, Matilda, and Charlie and the Chocolate Factory.

    More than 250 million copies of his books have been sold worldwide. His works have been translated into 58 languages. Tuesday was Roald Dahl Day. People around the world celebrated what would have been Dahl's 100^th birthday. He was born in 1916 in Wales. He died in 1990.

    Roald Dahl Day was worldwide on social media(媒体). Many people thanked Dahl for making them truly enjoy reading. One Twitter user wrote, “My childhood was made magical because of the wonderful Roald Dahl. A great storyteller!” Another wrote, “You made me fall in love with reading—a love that has lasted me a lifetime.” Special events and celebrations were held in Britain and other countries in honor of Dahl.

    The Oxford English Dictionary marked Dahl's 100^th birthday by officially adding six Dahl-created words to its latest edition. They included words such as “Oompah- Loompah” and “scrumdiddlyumptious.”

    Oompah Loompahs are the factory workers in the book—Charlie and the Chocolate Factory. They had orange skin and green hair. They danced and played music. Oompah Loompahs became more famous after the 1971 film of the book, which starred Gene Wilder as candy maker Willy Wonka.

     “Scrumdiddlyumptious” is a word that appeared in Dahl's book- The BFG—short for The Big Friendly Giant. It generally means “delicious”. A film of The BFG, directed by Steven Spielberg, was released(发行)this year

    Earlier this year, Ocford released an entire Roald Dahl dictionary. It included more than 8,000 real and invented words used by the master storyteller.

    “You can't stop the waves from coming but you can learn to surf.”

    This is the title on a poster of the spiritual teacher, Swami Satchitdananda who is pictured wearing a loincloth（腰布）while staying down on a surfboard riding the ocean waves. It's a far-reaching reminder that no matter how hard we try, sometimes we will make mistakes. Life brings us trouble at times, and we carelessly make trouble for ourselves. It can't be helped. 'Learning to surf' is a metaphor（暗喻）for becoming good at handling life's difficulties and successfully repairing errors or mistakes that we may have made.

    Since we are all mistake-prone（易于犯错的）, to varying degrees, it's necessary for us to master the art of making effective repairs and corrections. We should, of course, by all means make our best effort to do it “right” the first time, but being human, our best efforts won't always prevent us from having moments or days when we wish that we could do that one over again. Since we can't always do “do-overs,” the next best thing is to correct our mistakes, and the best way to start this process is with an apology.

    Making an effective apology is both an art and a science. It requires the fulfillment（完成）of a number of conditions that must be met in order for both parties to feel satisfied with the outcome. The first thing to keep in mind is exactly that both parties must feel complete and satisfied with the outcome in order for things to get back on track after the breakdown.

    There are a number of components that increase the possibility that an apology will be effective. These conditions and guidelines apply to all relationships. They include patience, responsibility, sincerity, etc. With them, the chance of a successful apology will be high.

    When we have confidence that harm caused to the relationship through unskillful choices can be fully healed, we are motivated to use the methods that we know work to keep our relationship in the best possible condition. The belief that the trust, harmony, and love can be fully repaired, and perhaps even become more than it was prior to(在前面的) the breakdown, encourages us to hold a standard of excellence. And then we work hard to use every incident that occurs in the partnership to become stronger at the broken places. There is surely some work involved in the process at becoming good at repairs, but the rewards of a close, delightful, trusting relationship are well worth the effort!

    Before the coming of the first settlers from Europe, Canada's local people had discovered a new kind of food—maple sap(汁液)，which they gathered every spring. According to many historians, the maple leaf began to serve as a Canadian symbol as early as 1700.

    In 1834, the first St. Jean Baptise Society in North America made the maple leaf its sign. In 1836, Le Canadian, a newspaper, referred to it as a suitable symbol for Canada. In 1860, the maple leaf was used widely in decorations for the visit of the Prince of Wales. Alexander Muir wrote The Maple Leaf Forever in 1867; it was regarded as the national song for several decades. The army uniforms created the next year for Ontario and Quebec both included the maple leaf. Later the maple leaf appeared on coins. Between 1876 and 1901, it appeared on all Canadian coins. The modern one-cent piece has two maple leaves on a common twig(细枝)，a design that has gone almost unchanged since 1937.

    During the First World War, the maple leaf was included on the badge(徽章) of the Canadian Expeditionary Force. Since 1921, the Royal Arms of Canada have included three maple leaves as a special Canadian symbol. In 1939, at the time of World War Ⅱ, many Canadian troops used the maple leaf as a special sign.

    With the announcement of Canada's new flag in 1965, the maple leaf has become the Canadian symbol. On February 15 of that year, the red maple leaf flag first appeared as the National Flag of Canada.

    Palaces are known for their beauty and splendor, but they offer little protection against attacks. It is easy to defend a fortress (堡垒),but fortresses are not designed with the comfort of a king or queen in mind. When it comes to structures that are both majestic and well-defended, the classic European castle is the best example of design. Across the ages castles changed, developed, and eventually fell out of use, but they still command the fascination of our culture.

    Castles were originally built in England by Norman invaders. In 1066. As William the Conqueror advanced through England, he defended key positions to secure the land he had taken. The castles he built allowed the Norman lords to draw back to safety when threatened by English rebellion. Castles also served as bases of operation for offensive attacks. Troops were summoned to（召集）, organized around, and deployed (部署) from castles. In this way castles served both offensive and defensive roles in military operations.

    Not limited to military purposes, castles also served as offices from which the lord would administer control over his kingdom. That is to say, the lord of the land would hold court in his castle. Those that were socially beneath the lord would come to report the affairs of the lands that they governed and pay tribute to the lord. They would address conflicts, handle business, feast, and enjoy festivities, In this way castles served as important social centers in medieval England. Castles also served as symbols of power. Built on important and noticeable sites overlooking the surrounding areas, castles constantly appeared in the background of many peasants' lives and served as a daily reminder of the lords strength.

    Now, castles no longer serve their original purposes. However, the remaining castles receive millions of visitors each year from those who wish to experience the glory of a time long passed.