Next time a customer comes to your office, offer him a cup of coffee. And when you're doing your holiday shopping online, make sure you're holding a large glass of iced tea. The physical sensation (感觉) of warmth encourages emotional (情感的) warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist (心理学家) John A. Bargh.

    Psychologists have known that one person's perception (感知) of another's “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable (能干的). Much of this is rooted in very early childhood experiences, Bargh argues, when babies' sense of the world around them is shaped by physical sensations, particularly warmth and coldness.

    Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.

    To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study's hypotheses (假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form: The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.

    “We are grounded in our physical experiences even when we think abstractly (抽象的),” says Bargh.

    Almost every night for more than 10 years, Kirk Alexander, 48, ordered a late dinner from his local restaurant Domino's Pizza. But for the past two weeks, he hasn't called for even once.

    “A few of my staff mentioned that we hadn't seen his order in a while. Then I found that it had been 12 days since he last ordered, which is not like him,” Domino's general manager Sarah Fuller said, feeling she could no longer ignore Kirk's recent absence.

    Sarah has known Kirk since 2009, when she started working at the Domino's Pizza as a deliver driver and often made the short trip to Kirk's home about six minutes away. She knew Kirk worked from home, and neighbors said he seldom left. She also knew that he had some health problems in the past. Something, Sarah worried, was wrong.

    Around 1 a.m. on May 8, Sarah sent delivery driver Sean Hamblen to visit Kirk's home. Sean arrived at Kirk's home and knocked on the front door several times. There was no answer. He later noticed that the lights and the TV in the home were on. When he called Kirk's phone, it went straight to voice mail.

    Sean drove back to the restaurant to tell Sarah and they decided to call 911. Soon, officers arrived at Kirk's home. So did Sarah and Sean. They heard a man calling for help from inside. Officers broke down the door and found Kirk on the floor in need of medical attention at once after suffering from a heart attack. One day later, they might have been too late.

    So is keeping an eye on regular customers part of Domino's business plan? Not really. “Kirk is part of our family here and we feel like we need to do something.” Sarah said.

    On a hill 600 feet above the surrounding land, we watch the lines of rain move across the scene, the moon rise over the hills, and the stars appear in the sky. The views invite a long look from a comfortable chair in front of the wooden house.

    Every window in our wooden house has a view, and the forest and lakes seldom look the same as the hour before. Each look reminds us where we are.

    There is space for our three boys to play outside, to shoot arrows, collect tree seeds, build earth houses and climb trees.

    Our kids have learned the names of the trees, and with the names have come familiarity and appreciation. As they tell all who show even a passing interest, maple（枫树）makes the best fighting sticks and white pines are the best climbing trees.

    The air is clean and fresh. The water from the well has a pleasant taste, and it is perhaps the healthiest water our kids will ever drink. Though they have one glass a day of juice and the rest is water, they never say anything against that.

    The seasons change just outside the door. We watch the maples turn every shade of yellow and red in the fall and note the poplars'（杨树）putting out the first green leaves of spring. The rainbow smelt fills the local steam as the ice gradually disappears, and the wood frogs start to sing in pools after being frozen for the winter. A family of birds rules our skies and flies over the lake.

    Is Paperless Office Really Paperless?

    A rising economy increased paper sales by 6 to 7 percent each year in the early to mid-1990s, and the convenience of desktop printing allowed office workers to indulge anything and everything. In 2004, Ms. Dunn, a communications supplies director, said that plain white office paper would see less than a 4 percent growth rate, a primary reason for which is that some 47 percent of the workforce entered the job market after computers had already been introduced to offices.

    For office innovators, the dream of paperless office is an example of high-tech arrogance（傲慢）. Today's office service is overwhelmed By more newspapers than ever before. After decades of development, the American government can finally get rid of the madness on paper. In the past, the demand for paper has been far ahead of growth in the American economy, but the sales have slowed markedly over the past two to three years, despite the good economic conditions.

    “Old habits are hard to break,” says Ms. Dunn. “There are some functions that paper serves where a screen display doesn't work. Those functions are both its strength and its weakness.” Analysts attribute the decline to such factors as advances in digital databases and communication systems. Escaping our craving for paper, however, will be anything but an easy affair.

    “We're finally seeing a reduction in the amount of paper being used per worker in the workplace,” says John Maine, vice president of a paper economic consulting firm. “More information is being transmitted electronically, and an increasing number of people are satisfied that information exists only in electronic form without printing multiple backups.”

    To reduce paper use, some companies are working to combine digital and paper capabilities. For example, Xerox is developing electronic paper: thin digital displays that respond to a stylus, like a pen on paper. Marks can be erased or saved digitally. Even with such technological advances, the increasing amounts of electronic data necessarily require more paper.

    “The information industry today is composed of a thin paper crust surrounding an electronic core,” Mr. Saffo wrote. The growing paper crust is most noticeable, but the hidden electronic core is far larger and growing more rapidly. The result is that we are becoming paperless, but we hardly notice at all. “That's one of the greatest ironies of the information age,” Saffo says. “It's just common sense that the more you talk to someone by phone or computer, it inevitably leads to a face-to-face meeting. The best thing for the aviation industry was the Internet.”

    I started reading Shakespeare when I was nine, after my grandfather, an actor, sent me a copy of Romeo and Juliet. The story and the language attracted me. I found out about Shakespeare Globe Centre New Zealand (SGCNZ) and started volunteering for them when I was about 10. When I was 13, I managed to run a film project with SGCNZ.

    I'm home-educated and a part-time correspondence student (函授生) as well. We have a drama group made up of quite a few people who are also home-educated .I've also joined Wellington Young Actors, a youth theatre company. There are many similarities and differences between being home-educated and attending a five-day programme. I love hearing other students' reactions when meeting them and share my different ways of experiencing the world with them. While explaining the way I learn can be a challenge, I love helping people to understand there isn't just one way of learning.

    Being home-educated has offered me the freedom to have an individualized education and to pursue my passions. My education has always been about making those focuses but I do lots of the same things as people who attend five-day programs do. Shakespeare is a great approach to lots of things around English, history and the arts. I think something you learn when you perform is connection. You have to have a connection with your fellow actors, with the audience and with Shakespeare. I learn this from actually being on stage and from taking part in different Shakespeare festival programs.

    I believe it's the emotion in Shakespeare that makes it relevant today. You can be reading something that was written 400 years ago and be able to see parts of your life in the work as it shows you how to understand the world and explore a lot of different ideas.

    Buddy or Friendship Benches (长椅)are needed because playgrounds can be lonely places sometimes. When a school places the bench, they teach a little lesson to the kids on how it is to be used. Then when a child sits on the bench, it sends out a message to others that basically says, " Hey, I'm alone right now and would welcome the company (陪伴) of others." Kids in the playground see this and from their training, they see there is a fellow student in need. They are encouraged to come over and sit on the bench and make a new friend.

    Benches like this have been around for a while now in many schools. But in Ireland, they are trying to do something different with them. This school in Cork in the south of Ireland is the 247th to get benches from a social organization called "Buddy Bench Ireland" that doesn't just provide schools with benches, but also runs special projects with trained child psychiatrists (精神病专家).They use the bench as an opportunity to start conversations about mental health. They talk about the importance of knowing and understanding your feelings and those of others.

    Judith Ashton, a co-founder of Buddy Bench Ireland said, "The children need to understand what the bench is about, what it represents —friendship, understanding, listening to each other and the most important thing is that it's important to express feelings."

    But do children really use the bench? It's a matter of great public concern. Sinead Mcgilloway from Maynooth University carried out a study and said, " We found that 40% of the children told us that they had actually used the benches at the time of the study. And over 90% said that they would talk to a child if that child was sitting on the bench. So, there's nothing to worry about.

    Children's mental health and safety at school is increasingly a concern in many countries. In Ireland, they're hoping these benches will not only tackle problems like school violence and school bullying (校园暴力和校园欺凌), but also give students the confidence to open up about their feelings.