If you have a chance to go to Finland, you will probably be surprised to find how “foolish” the Finnish people are.

    Take the taxi drivers for example. Taxis in Finland are mostly high-class Benz with a fare of two US dollars a kilometer. You can go anywhere in one, tell the driver to drop you at any place, say that you have some business to attend to, and then walk off without paying your fare. The driver would not show the least sign of anxiety.

    The dining rooms in all big hotels not only serve their guests, but also serve outside diners. Hotel guests have their meals free, so they naturally go to the free dining rooms to have their meals. The most they would do to show their good faith is to wave their registration card to the waiter. With such a loose check, you can easily use any old registration card to take a couple of friends to dine free of charge.

    The Finnish workers are paid by the hour. They are very much on their own as soon as they have agreed with the boss on the pay. From then on, they just say how many hours they have worked and they will be paid accordingly.

    With so many loopholes (漏洞) in everyday life, surely Finland must be a heaven to those who love to take “petty advantages”. But the strange thing is, all the taxi passengers would always come back to pay their fare after they have attended to their business; not a single outsider has ever been found in the free hotel dining rooms. And workers always give an honest account of the exact hours they put in. As the Finns always act on good faith in everything they do, living in such a society has turned everyone into a real “gentleman”.

    In a society of such high moral practice, what need is there for people to be on guard against others?

    When was the last time someone unexpectedly did something nice for you? Not someone you knew, but a total stranger? It's happened to me a few times, but two instances really stand out.

    A few years ago, I was dining in a restaurant with a friend who kept talking about himself completely not aware of the fact that I was sitting there in misery. It wasn't my friend's talks that made me suffer. I was recovering from a broken heart, and just sitting down to dinner reminded me of my last relationship. I could have burst into tears right there at the table.

    When we picked up the check, the waitress said “ Your meal was already paid for .” My friend and I didn't have a clue how it happened. Then I remembered a man I saw out of the corner of my eye. He was dressed in mostly white, sat down at the bar, had a beer, and stayed for maybe ten minutes . The waitress said ,”Yes , the gentleman in white paid for you .” It felt like an angel was saying “I see you , honey. It's going to be okay.”

    Just last year, I was running a half-marathon. With just 1 mile to go, I was out of gas. Runners call it “hitting the wall”. I thought I couldn't move another inch. Out of nowhere, a stranger came up to me and said, “What's your name, sweetie? Jennifer? Okay, Jennifer, let's go! Come on! It's just around the corner! You can do it!” And he ran with me until I picked up my pace. I found him at the finish line to thank him for the encouragement only to learn he wasn't even supposed to be in the race that day.

    I still shake my head when I think of these momentary angels that came to me at my point of need. Do you have any experiences like these?

    My mother once was a follower of traditional methods when it came to anything. She cooked traditional food, liked dressing up traditionally and thus was fond of traditional way of shopping. She loved going to the market and going from one shop to another to find out what suited her best. She could walk miles when it came to shopping along with her friends. She was familiar with all the local markets and shops and by now knows very well where she can get best discounts and material.

    However, now she begins to feel her age and gets tired when she goes out in the market. So one day I decided to introduce a new shop to her, a shop that is much bigger than her usual markets and where she gets better discounts. Yes, I am talking about the online gift stores. She has basic knowledge of computers and can operate a laptop. Initially (起初) she was doubtful about shopping from these online gift shops and wasn't too sure about the quality of the products.

    One fine day I decided to get some branded things for her first so that she could build trust in these shops. I ordered a Timex watch for her along with a Sisley handbag. She never bought things online but when they were delivered as a gift, she jumped for joy. She could not believe that I had ordered these gifts for her despite her being not very positive about online shops. However, after she saw both the products, she believed that these online gift shops would send the promised brand and products. She loved her new watch and the handbag.

    After this incident she ordered a gift for her friend's wedding anniversary. She chose a gift basket that could be made to her requirements. They sent a beautifully decorated basket with fine wines and chocolates. The basket was so carefully decorated that it immediately became her friend's favorite gift. Since then my mother has been often shopping online.

    To err is human. To blame the other guy is even more human.

    Common sense is not all that common.

    Why tell the truth when you can come up with a good excuse?

    These three popular misquotes (戏谑的引语) are meant to be jokes, and yet they tell us a lot about human nature. To err, or to make mistakes, is indeed a part of being human, but it seems that most people don't want to accept the responsibility for having made a mistake. They naturally look for someone else who could be responsible for the problem. Perhaps it is the natural thing to do. The original quote about human nature went like this: “To err is human, to forgive, divine (神圣的).” This saying mirrors an ideal: people should be forgiving of others' mistakes. Instead, we tend to do the opposite —— find someone else to pass the blame on to. However, taking responsibility for something that went wrong is a mark of great maturity.

    Common sense is what we call clear thought. Having common sense means having a good general plan that will make things work well, and it also means staying with the plan. Common sense tells you that you take an umbrella out into a rainstorm, but you leave the umbrella home when you hear a weather forecast for sunshine. Common sense does not seem to be common for large organizations, because there are so many things going on that one person cannot be in charge of everything. People say that in a large company, “the right hand does not know what the left hand is doing.”

    And what is wrong with a society that thinks that making up a good excuse is like creating a work of art? One of the common problems with making excuses is that people, especially young people, get the idea that it's okay not to be totally honest all the time. There is a corollary (直接推论) to that: if a good excuse is “good” even if it isn't honest, then where is the place of the truth?

    It was a cold winter day. A woman drove up to the Rainbow Bridge tollbooth(收费站). “I'm paying for myself, and for the six cars behind me,” she said with a smile, handing over seven tickets. One after another, the next six drivers arriving at the tollbooth were informed, “Some lady up ahead already paid your fare.”

    It turned out that the woman, Natalie Smith, had read something on a friend's refrigerator: “Practice random(随意的) kindness and senseless acts of beauty.” The phrase impressed her so much that she copied it down.

    Judy Foreman spotted the same phrase on a warehouse(仓库) wall far away from home. When it stayed on her mind for days, she gave up and drove all the way back to copy it down. “I thought it was beautiful,” she said, explaining why she'd taken to writing it at the bottom of all her letters, “like a message from above.” Her husband, Frank, liked the phrase so much that he put it up on the classroom wall for his students, one of whom was the daughter of Alice Johnson, a local news reporter. Alice put it in the newspaper, admitting that though she liked it, she didn't know where it came from or what it really meant.

    Two days later, Alice got a call from Anne Herbert, a woman living in Marin. It was in a restaurant that Anne wrote the phrase down on a piece of paper, after turning it around in her mind for days.

    “Here's the idea,” Anne says. “Anything you think there should be more of, do it randomly.” Her fantasies(想象) include painting the classrooms of shabby schools, leaving hot meals on kitchen tables in the poor part of town, and giving money secretly to a proud old lady. Anne says, “Kindness can build on itself as much as violence can.”

    The acts of random kindness spread. If you were one of those drivers who found your fare paid, who knows what you might have been inspired to do for someone else later. Like all great events, kindness begins slowly, with every single act. Let it be yours!

The Amazing Penguin Rescue

    The summer of 2016, the ship MV Treasure sunk, creating an oil spill. Thirteen hundred tons of fuel oil were flowing right in the middle of the African Penguins' habitat. Soon the oil covered about 20, 000 penguins. Without swift help, the seabirds would have no chance for survival. Volunteers were showing up by the thousands and I also took part in what was the largest animal rescue operation ever.

    A warehouse was turned into a rescue center near the habitat and hundreds of pools were built to hold about 100 oiled birds each. When walking into the center, I couldn't believe my ears. I had expected to walk into a chorus of honking and squawking (叫声). Instead, the center sounded like a library. The penguins were dead silent. My heart ached for the painful birds. Cleaning them all seemed like an impossible task. But we had to carry on like doctors in an emergency room. There was no time for doubt. Cleaning oil off a penguin wasn't easy. Even with more than 12, 500 volunteers, it took a month to bathe all 20, 000 birds at the center.

    While volunteers were busy bathing the oiled penguins, another crisis (危机) was developing. Oil from the spill had started moving north. Tens of thousands of penguins were in the oil's path. But we already had our hands full with 20, 000 recovering birds. If any more birds were oiled, we wouldn't have enough resources to save them.

    One researcher came up with an idea: What if the penguins were temporarily moved out of harm's way? Experts decided to have a try. Volunteers rounded up the penguins and released them 500 miles away. The hope was that by the time the seabirds swam home, the oil would be gone. The plan worked! Another 20, 000 penguins were saved.

    The entire penguin rescue took about three months. More than 90% of the oiled penguins were successfully returned to the wild. Looking back on the rescue, I am still amazed by the work of the volunteers. What I could hardly believe was that we accomplished an impossible task.