A car dealership in my hometown of Albuquerque was selling six to eight new cars a day. I was also told that 72 percent of this dealership's first-time visitors returned for a second visit.

    I was curious. How does a car dealership get 72 percent of its first-time visitors to return? And how can they sell six to eight cars a day in a declining car market?

    When I walked into Saturn of Albuquerque that Friday, the staff there didn't know me from Adam; yet they shared with me their pricing policy, the profit margin on every model, and staff income. They even opened their training manuals for my review and invited me back on Saturday if I wanted more information.

    On Sunday, the day after my second visit to the Saturn store, my wife, Jane, and I were walking as we frequently do. On this particular June morning, Jane gently slipped her hand in mine and said tenderly, ＂I don't know if you remember, but today's my fifth anniversary of being cancer-free.＂ I was surprised, partially because I was embarrassed that I had forgotten and, partially because.... Well, I didn't know what to do with Jane's information.

    The next day, Monday, Jane went off to work teaching school. Still not knowing what to do to mark this special occasion, I did the most impetuous thing I've ever done in my life: I bought a new Saturn. I didn't pick the color or the model, but I paid cash and told them I'd bring Jane in on Wednesday at 4:30. I told them why I was buying the car.

    On Tuesday, it dawned on me that Jane always wanted a white car. I called the sales consultant at Saturn, and I asked him if he had anything white in the store. He said he had one left but he couldn't guarantee it'd still be available on Wednesday at 4:30 because they were selling so fast. I said I'd take my chances and asked him to put it in the showroom.

    Wednesday came. Unexpectedly, someone in our family was admitted to the hospital. So, it wasn't until 9:30 Saturday morning when we finally made our way to the Saturn store. Jane had never been in a Saturn store. When we went through the front door, the Lord took control of her feet and her mouth. She saw that little white Saturn coupe all the way across the showroom floor. She quickly passed a multi-colored sea of automobiles, sat in the little white Saturn and said, ＂Oh, what a pretty little car. Can I have a new car?＂ I said, ＂No. Not until our son graduates from college.＂ She said, ＂I'm sick and tired of driving that old Dodge, I want a new car.＂ I said, ＂I promise, just three more semesters and he'll be out.＂

    Next, Jane walked around to the front of the car. As she looked it over, she let out the most blood-curdling, shrill scream I'd ever heard in 29 years of marriage.

    Now, before I tell you why Jane screamed, let me tell you what the sales consultant had done. He had ordered a large, professionally engraved sign (white letters on blue). The sign stood alone on the hood of the little white Saturn coupe. It said ＂Congratulations, Jane. This car is yours. Five years cancer-free. Let's celebrate life. From Team Saturn＂ Every employee at Saturn of Albuquerque had signed the back of that sign.

    Jane saw it, screamed, collapsed in my arms and cried loudly. I didn't know what to do. I was in tears. I took out my invoice (发票) from the previous Monday, pointing to the white coupe, said, ＂No, honey, this car isn't yours. I bought you this one.＂ I tapped the invoice with my index finger. Jane said, ＂No, I want this one right here.＂

    While this conversation was going on, there was no one in the store. The sales consultant had arranged it so that we could share the moment alone. Even so, it's impossible to have a lot of privacy when so many people are standing outside the showroom windows looking in. When Jane screamed and collapsed in my arms, I saw everybody outside applaud and begin to cry.

    Last week, two companies, Kitty Hawk and Uber, announced their plans to bring flying cars to reality very soon.

    Imagine never having to worry about traffic, stop lights, or road construction. A flying car would get to a place much faster than one travelling by road. On the other hand, imagine having to avoid drones (无人驾驶飞机) and other flying cars. Also, what if your battery dies when you are in the air? And, how will you know where to land?

    Kitty Hawk is a start-up tech company supported by Google co-founder, Larry Page. According to the Kitty Hawk website, its car will be able to travel at speeds up to 40 kilometers an hour in the air. It says under US aviation law such a machine “does not require registration or a pilot's license and may be flown in uncongested (不拥挤的) areas for recreational purposes.” As of now, the car can only be flown over fresh water.

    Kitty Hawk is making a list of people interested in buying the flying car. They must pay a deposit of US$100. Those who get their names on the list early will receive US$2, 000 off the final cost of the car. However, Kitty Hawk has not yet announced the price. Kitty Hawk expects its first flying cars will go on sale by the end of this year.

    At a conference last week, Uber announced plans for flying taxis to begin carrying passengers. Unlike the Kitty Hawk company, Uber does not plan to build its flying cars. Instead, it will use the resources of partner companies.

    Like the Kitty Hawk car, Uber flying taxis will use electric power. Uber says its flying taxis could travel up to 241 kilometers an hour. The company said that could reduce the travel time between San Francisco and San Jose, California from two hours on the road to 15 minutes in the air.

    Riders could use the Uber app to book a flying taxi to take them to their destinations. The company has not yet said how costly air taxi travel would be compared to road taxi travel.

    Have you ever been afraid to talk back when you were treated unfairly? Have you ever bought something just because the salesman talked you into it? Many people are afraid to speak out for their rights. Dr Robert Albert, author of Stand Up, Speak Out, and Talk Back thinks it's because their self-respect is low.

    But Albert and other scientists are doing something to help people help themselves. They offer "assertiveness training" courses A. T. for short. In the A.T. Course people learn that they have a right to be themselves. They learn to speak out and feel good about doing so. They learn to help themselves without hurting other people.

In one way, learning to speak out is to get rid of fear. A group taking an A. T. Course will help the shy person to lose his fear. But A. T.uses an even stronger motive— he needs to share. The shy person speaks out in the group because he wants to tell how he feels. Whether or not you speak up for yourself depends on your self-respect. If someone you face is more "important" than you, you may feel less of a person. You start to doubt your answers to problems. You can get to feel good about yourself. And once you do you can learn to speak out.

Hello,

    The International Student Center has heard of several frauds(诈骗) that are targeting international students. Someone may call and say that they are from:

    •Immigration Canada

    •home country's Embassy

    •Canada Revenue Agency

    •Police Department

    In most situations, the caller will request that you make a payment or you will face serious consequences when returning to your home country. They may talk or threaten until you make a payment. While there is no way that these fraudsters can know you are an international student (they call Canadians too), here are some things that you should know in order to better protect yourself:

    UTSC provides you with FREE Immigration advising and application help (for Study &Work Permits, Visas, Permanent Residence, and Citizenship).

    Canada Revenue Agency (CRA), Immigration, Refugees and Citizenship Canada (IRCC)，and Canadian Border Services Agency ( CBSA) will not call you, and will not ask for money or personal information by phone. If you call them, you will have to identify yourself.

    Embassies will not threaten you to make a payment or request an investigation fee due to a fake (伪造的) passport.

    Never feel like you need to pay anyone money right away. Ask for an employee number and hang up. You can call back the company (find their number online) and ask about your situation to confirm.

    Be skeptical of anyone asking you to make a payment.

    Think twice before clicking the weblinks provided and make sure they will actually go where they say.

    If you feel that you have been the victim of a fraud, you should report this to the police in the region where you live (e.g. Toronto Police Services). You can also inform Campus Police.

    If you're not sure about something, WAIT. Come to the ISC (IC-350) and meet with a Transition Advisor. We can help you understand what's happening.

    Kendel Chitolie

    International Student Advisor, RISIA S700907

    International Student Centre

    Florida is a state located in the southeastern region of the United States. It is one of the most visited states in the country and the sunshine state attracts millions of visitors each year. Are you planning a vacation to it? Here our travel guide may help you.

    La Nouba at Walt Disney World Resort

    Duration: 90 minutes

    Location: Orlando, Florida

    While you're in Orlando, spend a day at the theme parks with a Cirque du Soleil show at Downtown Disney, La Nouba is the meeting of two different worlds—the fantastic world of the circus (马戏团) people who wear bright colors and the boring world of the people living in big cities who wear dark, lifeless clothes.

    Kennedy Space Center

    Duration: Flexible

    Location: Orlando, Florida

    Spend a day exploring the attractive Kennedy Space Center, just 45 minutes from Orlando. Learn about the history of the US space program and watch beautiful IMAX films. Don't miss the chance to walk under a Saturn V rocket, and experience a real moonwalk!

    Sea World Orlando

    Duration: Varies

    Location: Orlando, Florida

    Spend a day at Sea World Orlando and come face to face with the ocean's most attractive sea animals. With several up­close meetings with killer whales, sharks and turtles, you'll feel the energy and excitement of all kinds of sea life.

    South Beach Cultural Food and Walking Tour

    Duration: 2 hours and 30 minutes

    Location: Miami, Florida

    On the South Beach Cultural Food and Walking Tour, you'll explore the Art Deco district of South Beach on foot and along the way, you'll taste a variety of foods that make South Beach such an internationally well­known food region.

    Price information：

    Click the link below to check price information on your preferred travel date. Our price is constantly updated.

I recently spent half a weekend sitting on the sofa watching the Davis Cup. I thought about going for a run, but I did not want to miss the rest of the match. Soon it was starting to get dark, so I did not bother (费神). Whenever I watch tennis, I think how nice it would be to play it regularly. But I have been thinking that for almost 20 years without actually setting foot on a court. The evidence would suggest that I'm not the only one.

When a country or city competes to host an international sporting event, it often promises that more people will take up sports as a result. London was no exception. Tessa Jowell, who helped to bid for (申办) the 2012 Olympics for London, said that by 2012 two million more people would be physically active. And 60 percent of young people would be doing at least five hours of sports per week.

In the end, just over one-third of people in Britain take part in sports once a week. A report on Olympic and Paralympic influences has said that a big change in participation levels simply has not happened.

Why isn't there a big increase in people taking part in sports after most sporting events? Perhaps it is a mistake to assume a definite link between watching sports and playing it. While the games are on, they actually encourage people to do just the opposite — to spend whole sunny days not out playing sports, but inside sitting on the sofa with the curtains shut to stop the sun shining on the TV screen. We don't expect half the audience of a hit musical to apply to drama school the next day, yet we seem to expect it of sporting events.

The high-level performances on show only remind people that they could never match the excellent athletes in their sporting achievements even if they trained full time.

Maybe participation in sports is not the right thing to expect after a major sporting event. The Olympics can do many things, but maybe this cannot necessarily be one of them.