题型:任务型阅读 题类:常考题 难易度:普通
浙江省宁波市余姚市2018-2019学年七年级下学期英语期末考试试卷
A. B. C. D. E.
I usually go to school on foot every week day. And I get to school at 6: 45 am. I have four classes in the morning, I have lunch at school, but I don't like school lunch. In the afternoon, I have three classes. I'm busy but I'm very happy!
We have many rules in our school. We can't talk in the library or eat in the classroom. And we can't be late for school. We must clean our classroom every day. Besides, we need to say hello to our teachers when we meet them.
It is warm and sunny today. Little Sarah is visiting the zoo with her parents. Sarah likes pandas best. She thinks they're cute and lovely. So she goes to the panda house first. She sees a baby panda and says happily, "Hello, little baby!"
Last weekend, my classmates and I went to the Children's Park. We took some photos at the gate. Then we went into the park. Some of us started to fly a kite, some played games on the grass, and others went boating on the lake. We had a lot of fun!
There is a big library near my school. It is our city library. You can find many kinds of books there. I like science, so I like going there on weekends to read science books. There are always lots of children reading books there.
Complain(抱怨) Politely
Not everything goes the way you want it to. You may go to a restaurant and order a nice meal. But your order is wrong or not cooked properly. You may buy a product that breaks the next day.{#blank#}1{#/blank#}However, if you speak angrily to people, they will become defensive(自卫的). Then they are less likely to help you. A more effective (有效的)way to get what you want is to stay calm.
Use polite language and a friendly tone of voice. Start with phrases such as, " I'm sorry to bother you, but. "or" Excuse me, but could you.?" For example, "I'm sorry to bother you, but I ordered potato soup, not vegetable, "Phrasing your complaint as a question also helps. {#blank#}2{#/blank#}Could you help me? I just bought this phone case yesterday, but it's cracked."
{#blank#}3{#/blank#}There is no faster way to make someone defensive than by blaming them. Use the phrase." I know this isn't your fault, but…"or"There has been a misunderstanding." {#blank#}4{#/blank#}Blaming people isn't as important as getting a problem fixed!
There are honest mistakes, but at times someone may try to take advantage of you. In that case, don't say "Hey! You're trying to cheat me! "Instead, use the phrase, "I understood that…" For example. "I understood that the service charge was included in the price. Then give the person a chance to answer.
If you don't get what you want with polite conversation, ask to speak to a manager or supervisor. {#blank#}5{#/blank#}.
A. When trying to comet a problem, don't blame (责备)the person you're talking to. B. People like to be asked rather than told! C. But usually, you'll find that polite words and a smile will resolve a situation. D. These kinds of experiences make you want to complain. E. These phrases let people know you are only angry at the situation |
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