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I
was standing in the checkout line behind a woman who looked to be in her 60s.
When it was her turn to pay, the cashier greeted her by name and asked her how
she was doing.
The
woman looked down, shook her head and said: "Not so good. My husband just
lost his job. The truth is, I don't know how I'm going to get through these
days." Then she gave the cashier food stamps (食品券).
My
heart ached. I wanted to help but didn't know how. Should I offer to pay for
her groceries, or ask for her husband's resume (简历)?
Walking
into the parking lot, I spotted the woman returning her shopping cart. I
remembered something in my purse that I thought could help her. It wasn't a
handful of cash or an offer of a job for her husband, but maybe it would make
her life better.
"Excuse
me," I said, my voice trembling a bit. "I couldn't help overhearing
what you said to the cashier. It sounds like you're going through a really hard
time right now. I'm so sorry. I'd like to give you something."
I
handed her the small card from my purse. When the woman read the two words
"You Matter" on the card, she began to cry. And through her tears,
she said: "You have no idea how much this means to me."
I
was a little startled by her reply. Having never done anything like this
before, I didn't know what kind of reaction I might receive. All I could think
to say was: "Would it be OK to give you a hug?"
A
few days earlier, one of my workmates gave a similar card to me as
encouragement for a project I was working on. When I read the card, I felt a warm
glow spread inside of me. Deeply touched, I ordered my own box of "You
Matter" cards and started sharing them.