阅读理解

Dear Valued Customer,

     We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly(迅速地).

     For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hour, seven days a week

Number:

1-800-335-BAGS

281-821-3536 (Local Houston Number)

Or visit site: http://www.united.com/for/bagtracing

      As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system wide. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress.

      So that we can quickly access your records, please refer to the File Reference Number on this receipt when corresponding or calling.

Keep this receipt with your claim check and E-Ticket receipt until your baggage is returned to you.

      In most circumstances, United Airlines will deliver your baggage when it is located. Delivery times vary depending on location.

     If your baggage has not been returned to you within the initial five-day tracing period, please download a claim form at http://www.united.com/web/en-US/content/travel/baggage/delayed.aspx and return it to us with the required documentation included.

http://csmcbagapp.nam.coair.com/bmswtweb/Does/FileCreatedPrintPC.aspx?ref_num=144…

_______________________________________________________________________________

DELAYED BAGGAGE REPORT                      FILE REFERENCE: ALBUA25876

_______________________________________________________________________________

Name:          JOHN JACKSON                   Contact Number: 802-247-9999

Delivery Address: 66 MOONBROOK DR

BRANDON                        Email: minminvt@yahoo.com

VERMONT USA 05745                

_______________________________________________________________________________

Bag Tag     Description

0037387643  Soft-Side Upright suitcase

0037387657  Non-Zippered, hard side horizontal suitcase

    It isn't often that zookeepers call on craftsman for help. But cold weather at the Wildlife SOS Elephant Conservation and Care Center in northern India was putting elephants at risk. So the center's staff joined forces with locals to find a creative way to keep the animals warm. Now the elephants are stepping out in style, thanks to volunteers who made use of their crafting talents to knit (编织) enormous sweaters to protect the animals.

    Wildlife SOS is a conservation group that has been taking action against animal cruelty and saving wildlife in danger since 1995. Their Elephant Conservation and Care Center is devoted to rescuing the large animals from abuse in circuses, illegal dealing, and other circumstances where they have been ignored or treated with extreme cruelty. There are currently 20 elephants living at the center, and the staff hope to take in 50 more of the creatures this year.

    Because most of the elephants housed at the center are recovering from injuries or are elderly and weak, they are particularly vulnerable to cold temperatures. When the staff reported near-freezing nighttime temperatures in the winter, volunteers from surrounding villages began knitting enormous sweaters to keep the elephants warm. The monumental sweaters are large enough to cover the elephants' backs, bellies, and legs.

    Making the sweaters is a big undertaking—each one takes approximately four weeks to create, with volunteers working together on the enormous clothes. Local villagers have already made sweaters for three of the 23 elephants on their own, each with a unique pattern and color.

    If you're also looking for something happy and heartwarming, this is it. The elephants usually wear blankets to keep warm during colder months and you can purchase a blanket for an elephant on the Wildlife SOS website.

    It is interesting to see that the force of only 6 or 7 people pushing in the same direction can cause up to 1,000 pounds of force-enough to break brick walls. During a deadly stampede(逃奔), people can even die standing up. People die when pressure is put to their bodies in a front to back direction, causing them not to be able to breathe.

    If you are in a crowd, the first and most important thing is to make yourself familiar with your surroundings and find different exits. No matter where you are, make sure you always know how to get out.

    Make yourself aware of the type of the ground you are standing on, and know that in a crowd of moving people wet ground can cause you to fall.

    When in danger, a few seconds can make a difference, giving you the possibility of making use of your escaping route. Always stay closer to the escape route. If you find yourself in the middle of a moving crowd, do not fight against the pressure, do not stand still or sit down, because you can easily get trampled（踩踏）. Instead, move in the same direction of the crowd; make use of any space that may open up to move sideways to the crowd movement where the flow is weaker.

    Keep your hands up by your chest, like a boxer-it gives you movement and protects your chest. If you fall, get up quickly. If you can't get up because you are injured, get someone to pull you up. If you have kids, lift them up.

    If you fall and cannot get up, keep moving in the same direction of the crowd, or if that is not possible, then cover your head with your arms; do not lie on your stomach or back.

    America is a mobile society. Friendships between Americans can be close and real, yet disappear soon if situations change. Neither side feels hurt by this. Both may exchange Christmas greetings for a year or two, perhaps a few letters for a while - then no more. If the same two people meet again by chance, even years later, they pick up the friendship. This can be quite difficult for us Chinese to understand, because friendships between us flower more slowly but then may become lifelong feelings, extending (延伸) sometimes deeply into both families.

    Americans are ready to receive us foreigners at their homes, share their holidays, and their home life. They will enjoy welcoming us and be pleased if we accept their hospitality (好客) easily.

    Another difficult point for us Chinese to understand Americans is that although they include us warmly in their personal everyday lives, they don't show their politeness to us if it requires a great deal of time. This is usually the opposite of the practice in our country where we may be generous with our time. Sometimes, we, as hosts, will appear at airports even in the middle of the night to meet n friend. We may take days off to net as guides to our foreign friends. The Americans, however, express their welcome usually at homos, but truly can not manage the lime to do n great deal with a visitor outside their daily routine. They will probably expect us to get ourselves from the airport to our own hotel by bus. And they expect that we will phone them from there. Once we arrive at their homes, the welcome will be full, worm and real. We will find ourselves treated hospitably.

    For the Americans, it is often considered more friendly lo invite a friend to their homes than to go to restaurants, except for purely business matters. So accept their hospitality at home!

    When I was a little child, my parents divorced, making my mother a single parent. We had little money, but my mom gave me a lot of love. Each night, she sat me on her lap and spoke the words that would change my life, "Kemmons, you are certain to be a great man and you can do anything in life if you work hard enough to get it."

    At fourteen, I was hit by a car and the doctors said I would never walk again. Every day, my mother spoke to me in her gentle, loving voice, telling me that no matter what those doctors said, I could walk again if I wanted to do it badly enough. She drove that message so deep into my heart that I finally believed her. A year later, I returned to school—walking on my own!

    When the Great Depression（大萧条）occurred, my mom lost her job. Then I left school to support the family. At that moment, I was determined never to be poor again.

    My real change occurred on a vacation I took with my wife and five kids in 1951. I was angry that the second-class hotel charged an extra $2 for each child. That was too expensive for the average American family. I decided to open a motel（汽车旅馆）for families that would never charge extra for children. There were plenty of doubters at that time.

    Not surprisingly, mother was one of my strongest supporters. We experienced a lot of challenges. But with my mother's words deeply rooted in my soul, I never doubted we would succeed. Fifteen years later, we had the largest hotel system in the world—Holiday Inn. In 1979 my company had 1,759 inns in more than fifty countries with an income of $ 1 billion a year.

    You may not have started out life in the best situation. But if you can find a task in life worth working for and believe in yourself, nothing can stop you.

    In 1972, a social worker named Sanjit Bunker Roy founded Barefoot College in Tilonia, Rajasthan. Today the college trains women from villages for six months to build and maintain solar panels and other instruments. Barefoot College also offers education to the younger generation both during the day and at its solar bridge schools that meet by lamplight at night.

    The philosophy of Barefoot College is largely inspired by the principles of Gandhi, starting with equality beyond caste (种姓), gender or religion. As a matter of fact, women are prioritized (优先考虑) as an underserved population that is essential to bringing villages together. Another central principle of the college is self-reliance, teaching students to support and think for themselves.

    After the college's female students have completed their half-year of training, they return to their villages where they wait for solar panel parts to arrive from the college. Once they have all the pieces they need, they construct the panels and begin collecting solar energy. For each village, the college also provides solar lamps. Villagers can, in addition, order parts for other solar-powered devices, such as water heaters and cooking stoves. Once assembled, they and the lamps are powered by the solar panels.

    The effect on the villages is huge. Before the solar panels and lamps arrived  villagers had only candles to light their homes. This prevented adults from doing serious work at night, and it made studying difficult for children as well. As for physicians, they had difficulty treating patients and performing operations at night because they had to rely on flashlights.

    Now there is power for not only the electrical appliances that the college provides but also devices like televisions, radios and computers. For the first time, the villagers can even connect to the world through the Internet.