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题型:阅读还原 题类:真题 难易度:普通

山东省威海市2018年中考英语试卷

根据短文内容,将下面方框中的句子还原到文章当中,使短文内容完整。 
                                                                                                                  D

Complain(抱怨) Politely

    Not everything goes the way you want it to. You may go to a restaurant and order a nice meal. But your order is wrong or not cooked properly. You may buy a product that breaks the next day.However, if you speak angrily to people, they will become defensive(自卫的). Then they are less likely to help you. A more effective (有效的)way to get what you want is to stay calm.

Use polite language and a friendly tone of voice. Start with phrases such as, " I'm sorry to bother you, but. "or" Excuse me, but could you.?" For example, "I'm sorry to bother you, but I ordered potato soup, not vegetable, "Phrasing your complaint as a question also helps. Could you help me? I just bought this phone case yesterday, but it's cracked."

There is no faster way to make someone defensive than by blaming them. Use the phrase." I know this isn't your fault, but…"or"There has been a misunderstanding." Blaming people isn't as important as getting a problem fixed!

    There are honest mistakes, but at times someone may try to take advantage of you. In that case, don't say "Hey! You're trying to cheat me! "Instead, use the phrase, "I understood that…" For example. "I understood that the service charge was included in the price. Then give the person a chance to answer.

    If you don't get what you want with polite conversation, ask to speak to a manager or supervisor. .

A. When trying to comet a problem, don't blame (责备)the person you're talking to.

B. People like to be asked rather than told!

C. But usually, you'll find that polite words and a smile will resolve a situation.

D. These kinds of experiences make you want to complain.

E. These phrases let people know you are only angry at the situation

举一反三
根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

{#blank#}1{#/blank#}

    Friends are important in our life, because no one wants to be lonely. However, some people have difficulty in making friends and they often feel lonely. {#blank#}2{#/blank#}According to new study from Chicago University, the reason is that this kind of people have brain(脑)different from common people. And they often feel unsafe when facing stranger.

    Does that mean they have no way to become happy again? {#blank#}3{#/blank#} Scientists of this study have thought up ways to help these people deal with their loneliness. They provided four step for getting out loneliness.

    {#blank#}4{#/blank#} “It's not enough for people just to get in touch with others online. That's because most people don't show their true selves there,” said Dr. Cacioppo, one of this study's scientists. Another step is to get an action plan. As”actions speak louder than words”, people need to be active to communicate with others. They also need to meet people with the same interests. Also, they should try to expect the best from each activity. {#blank#}5{#/blank#} Who knows what good things are waiting for us?

A. People who feel lonely

B. The first step is to accept social invitations even if you don't want to go.

C. after all, “tomorrow is another day”.

D. What's the reason behind that?

E. Why don't we like them?

F. New ways to deal with loneliness

G. No, don't worry.

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