Hundreds of people have formed impressions of you through that little device (装置) on your desk. And they've never actually 1you. Everything they know about you2 through this device, sometimes from hundreds of miles away3they feel they can know you 4 from the sound of your voice. That's how powerful the5 is.

    Powerful, yes, but not always 6. For years I dealt with my travel agent only by phone. Rani, my faceless agent whom I'd never met7got me rock-bottom prices on airfares, cars, and hotels. But her cold voice really 8 me. I sometimes wished to9 another agent.

    One morning, I had to 10 an immediate flight home for a family emergency. I ran into Rani's office 11. The woman sitting at the desk12 my madness, sympathetically jumped up. She gave me a 13 smile, nodded while listening patiently, and then printed out the 14 immediately. “What a wonderful lady!” I thought.

    Rushing out 15 I called out over my shoulder, “By the way, what's your name?” “I'm Rani,” she said. I turned around and saw a 16 woman with a big smile on her face waving to wish me a safe trip. I was 17! Why had I thought she was cold? Rani was, well, so 18.

Sitting back in the car on the way to the airport, I figured it all out. Rani's 19—her warm smile, her nods, her 'I'm here for you'20—were all silent signals that didn't travel through wires.

Survival in the Andes

    On October 13, 1972, a small plane flying to Chile accidentally crashed into a mountain in the Andes. How some of the passengers 1 to live is one of the greatest survival stories ever told.

    The survivors 2 inside the remains of the plane, using seat covers for blankets, and waited for a 3 that never came. Days turned into weeks. It was urgent to find a way to 4. Three of the passengers—Canessa, Parrado, and Vizintin—volunteered to 5 through the mountains to search for help. When they left, each man wore similar clothes: three pairs of socks, a plastic bag 6 each foot to keep the water out, boots, four pairs of trousers, and four sweaters. Many of the clothes came from those who had died in the crash. The three men 7 that they would survive and bring back help.

    For part of the first day, they were glad to make some 8. But as the land and weather changed, climbing became 9 . After several days, they reached what they thought was the top. They had  10 this moment for days. On the other side of the top, they hoped, would be a 11 leading down and out of the mountains. However, they saw the same snow-covered tops. All hope wasn't 12. Although they were still in the middle of the mountains, Parrado 13 two low tops far away that didn't have snow. If they could get there, they would be out of the Andes.

    Within the following days they walked toward the two low tops. Little by little, the landscape began to change. Snow 14 completely, and flowers were everywhere. “This is the valley,” Canessa said. “This is the way 15 .” Then things of humanity started to appear—a few cans on the ground, some farm animals in a field. By December 21, the extremely 16 men made it to the town of Los Maitenes, and a rescue team was sent immediately to 17 for the survivors who were still high in the Andes.

    Finally all of the remaining survivors were 18 . The memories of the crash in the Andes would be with the friends forever, but for now, their terrible 19 was over. They had made it out—20 .

    In 2011, a law was born. A kind of ladybug（瓢虫）became the state insect of North Dakota. When the governor 1 the bill into law, four kids stood behind him!

    Jaden, Logan, Megan and Isabel were in first grade 2 their idea for a law was born. Megan and Logan were farm kids and they had been 3 with the ladybug already. They knew that farmers had difficulty in 4 crop-eating pests called aphids and that ladybugs tended to 5 on aphids. The more ladybugs were around, the fewer 6 the farmers had to use.

    They decided that this ladybug should be their state insect. This ladybug was of great 7 to the crops on the farm and deserved a place of 8. But they had no idea how to 9 a law. So they asked help from their teacher, who happened to 10 their local state representative. When they all met, he told the kids they would have to present facts and reasons to 11 lawmakers that North Dakota was 12the ladybug as the state insect.

    The students spent much of that first-grade spring 13 ladybugs. There was no doubt that their research was hard work; 14 , they fell in love with it. "Even if we hadn't 15what we wanted," says Jaden, "even if the bill hadn't passed, I think it was really 16 a lot."

    In the fall of their second-grade year, they were invited to speak to a committee. In 17 , Megan wrote songs for the group to sing, they 18 more experts for support, and they practiced their presentation a lot! They showed up at the state building in ladybug costumes and presented their case. 19 , the bill passed!

    The students want everyone to know that kids can make a 20 . "Whether you are 20 or 80," says lsabel, "you have a voice in your community（社区）."

In 2009, Kevin Pearce was at the height of his professional snowboarding career and bound for the Winter Olympics. But in an instant, it came to an end. During training, he struck his head on the edge of a pipe, resulting in a traumatic (创伤的) brain injury. It changed the course of the then-22-year-old's life.

He had to relearn how to walk and talk and essentially start over. His older brother Adam quit his job and moved across the country to help him through rehab.

He eventually started doing yoga, and his family saw how it transformed him and gave him a sense of hope: "It was the first time I remember so clearly coming out of a class with him and just seeing in his face this new expression, this new person." Adam Pearce said, "We were like, ‘We need to figure out why and how that just happened.'"

Wanting to bring hope and healing to others through yoga and meditation (冥想). Adain and Kevin co-founded the Love YourBrain Foundation in 2014. The nonprofit offers week-long meditations and community-based yoga classes across the United States for people who are living with long-term brain-related disabilities. "I think people feel isolated after brain injury because they don't feel able, and when you don't feel able, you generally retreat back inside." Adam said, "At these retreats, people are given the space to lean into those deep challenges and express them and talk about them."

Ultimately, the organization aims to create a safe space and supportive community where people with brain-related disabilities can heal together. "Connection happens quickly because there's such a shared common understanding among the group." Adam said. "Once someone sees someone be vulnerable, it instantly allows the next person (to be). By the end, people start to see vulnerability as a superpower."