阅读下面材料,在空白处填入适当的内容(1-3个单词)或括号内单词的正确形式。
Communicating with the old can
be challenging, especially when considering the fact {#blank#}1{#/blank#} their abilities are failing.
First of all, you are {#blank#}2{#/blank#} (suppose) to respect the old's thoughts,
backgrounds and life experience. Do not correct their opinions even when you
can't reach any {#blank#}3{#/blank#}(agree). And
when old people are talking, listen {#blank#}4{#/blank#}(careful). Let them finish because
letting them express their thoughts and emotions {#blank#}5{#/blank#}(be) important.
When you're together with them,
try to know if they would like {#blank#}6{#/blank#}(chat)
or be quiet. And when you feel they want to be quiet, just be there, because{#blank#}7{#/blank#}(spend) time with them is as important
as talking to them or cheering them up.
As communication with old
people can be difficult, it is {#blank#}8{#/blank#}(importance)
to be always patient. When you are explaining something {#blank#}9{#/blank#} them, you should remain patient when they ask
you to repeat yourself. Try using gestures while you talk with them, or write
down what you want to say when {#blank#}10{#/blank#}is
necessary.