Wendy is manager of customer service at ABC Products. She received the following letters from customers. Read the letters and answer the questions.

    At East China University of Science and Technology, students who finish their food in the campus canteen get a coupon (优惠券) when they return their trays(托盘). Students can collect coupons and exchange them for small gifts, such as books, magazines and mobile phone covers.

    “It has been such a surprise,” said Liang Zhaoyun, 19, a student in this university. “It has given us one more motivation (动机)to finish our food.”

    “The aim of the activity is not only to encourage students to finish their food. We hope it can also motivate students to choose a more environment-friendly and healthier lifestyle,” said Tao Siliang, a teacher of this university.

    But some canteen food is poorly prepared, meaning that students are not willing to finish it all.

    “Generally speaking, the dishes in our canteen are all right,  ①  .Most students are the only child in their family and aren't used to some of the dishes,” said Wang Guangji, a leader of this university. 

    What if you really can't finish all your food? The canteen provides a take-away service. “If you can't finish all your food,  ②  .Even if you feed the cat, it's not wasted,” said Zhou Zeyong, another student of this university.

    “I'm glad that we've reduced waste since starting the campus ‘eat-up' activity. But if we  ③  students not to waste food, we should also improve the meals in campus canteens,” said Wang.

根据短文内容完成下列任务。

Savannah City Guide

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    If you want to spend the night in Savannah, you have lots of places to choose from. You can stay at a big hotel, a small inn, or a comfortable motel. Savannah's hotels, motels, and inns are famous for their friendly service. Call one of these places to make your reservation...

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    Savannah is well known for its wonderful restaurants. Many restaurants serve local seafood or old-fashioned Southern food.  The following are some of the best restaurants in the area.

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    If you like to shop, Savannah is the place for you! You'll find all kinds of stores in Savannah. You can go shopping in small stores or big shopping malls.  Are you looking for a special treasure or a great deal? You'll find it in Savannah.

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    There are so many things to do and see in Savannah. The sightseeing is great.  You can visit beautiful historic homes and museums. You can take a boat tour or visit Civil War forts.  With all of Savannah's history, art, and beautiful buildings, be sure to take the time to enjoy all that Savannah has to offer!

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     Savannah has lots of sunshine throughout the year. Summers are hot and humid. Winters are generally mild. Temperatures usually range between 30 degrees Fahrenheit(--1 degree Centigrade) and 90 degrees Fahrenheit(33 degrees Centigrade).

A. lisa is a young singer. She loves kids and she is planning to do something for them. She has a lot of free time during the week.

B. Sam loves animals. He takes good care of his two dogs at home and he has a two-day weekend every week.

C. Judy often volunteers with many of her friends. She likes talking with people and is always full of energy.

She is usually free after three in the afternoon.

D. Ann is 20 years old. She will graduate from a medical college this July. She's looking for a chance to be a volunteer.

E. Helen is an English teacher in a city school. She always pays attention to improving rural children's English. She is never afraid of any difficulty in life.

    A different culture keeps my eyes and mind open. When I stayed in Russia (A)an exchange student, I learned about it.

    One day, a Russian trend invited me to a (B)well-known restaurant in Moscow(莫斯科)I looked forward to trying local (当地的)food. After arriving there, I found nothing on the table but several small plates, on which there were nuts, a few slices(片)of tomatoes, and several pieces of onions. Although the dishes were simple, we drank a lot and I felt the passion(热情)from the bottom of his heart. In China, when we invite friends or relatives, we always treat them to a big dinner. We prepare as much food as we can(C)      show our friendliness.

    What a different culture it is l Even though we try our best, it's very (D) difficult to get used to their customs. Another Russian custom also impresses me deeply. As we know, it is very cold in winter there. When winter comes, (E)俄罗斯人喜欢游泳.They even take their kids outside together. Like their parents, (F)Russian kids rub (擦)their bodies with snow before jumping into the water. Although the water is freezing cold, they all play happily in it.

    What fun it is to know about a different culture.

    A passenger told a flight attendant(服务员) that he needed a cup of water to take his medicine just as the plane was taking off. {#blank#}1{#/blank#} The passenger agreed.

Thirty minutes later, when the passenger called for service, the flight attendant felt worried. {#blank#}2{#/blank#} As a result, the passenger couldn't take his medicine on time. She hurried over to him with a cup of water, but he refused it.

    In the following hours, each time the flight attendant passed by the passenger, she asked him with a smile if he needed anything. {#blank#}3{#/blank#}

When he was getting off the plane, the passenger asked the flight attendant to hand him a service review(评价) card. {#blank#}4{#/blank#} But she politely handed it to him.

Later, she looked at the card and a smile came over her face. "On the flight, you asked me 12 times if I needed help," the passenger wrote. "{#blank#}5{#/blank#}" Even after someone does something wrong, no one can say no to 12 sincere smiles.