Yesterday I visited the Hong Shan Forest Zoo. I was{#blank#}1{#/blank#} to find few people there. {#blank#}2{#/blank#} are very important places. They provide homes{#blank#}3{#/blank#} many endangered animals .They also help to educate the public about
{#blank#}4{#/blank#} them . If we {#blank#}5{#/blank#} our zoos, they won't have enough money to take care of so{#blank#}6{#/blank#} fine animals. Therefore, People should go and visit the zoos more often to learn about animals and help to protect them{#blank#}7{#/blank#} .
However, some people don't think so. They think zoos are terrible places for animals to live.“I've visited a lot of zoos in my life, and I have never seen one I like or one that{#blank#}8{#/blank#} animals to live in .”Jenny said The animals{#blank#}9{#/blank#} in small cages and can {#blank#}10{#/blank#} move at all .What's more, they are only given food once a week That's terrible.

There are seven days in a week. They are{#blank#}1{#/blank#} , Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. Students go to school from Monday to Friday. They have many lessons，{#blank#}2{#/blank#} they can play after school. At the weekends, they {#blank#}3{#/blank#} go to school. They are at home. They do their homework, help with housework, read books and watch TV. Some boys like to play{#blank#}4{#/blank#} games. But they can't play too much. It's bad for their eyes. They have nice food and drinks. Sometimes they go out. They go shopping with their parents, see{#blank#}5{#/blank#} , and play ball games like football, basketball, volleyball. They like their weekends.

    How you speak on the telephone is very important! If you use good telephone {#blank#}1{#/blank#} , the caller will be happy. If not, they may not want to deal with(打交道) you or your company {#blank#}2{#/blank#} .

    First, make sure you answer the call formally(正式地), giving your name and the name of your company. {#blank#}3{#/blank#} will let the caller know that you are professional.

    You should also remember {#blank#}4{#/blank#} as you speak, and use a friendly tone(语调). If you sound bored or too busy, the caller will think you are impolite.

    Your choice of words can make a big difference, too. For example, if have not heard what a caller {#blank#}5{#/blank#} , it is much more polite to say "I'm sorry. Could you say this again, please?" {#blank#}6{#/blank#} to simply say "What?"

    Similarly, if a caller asks to speak to someone, don't just say "yes" or "no". If the person is {#blank#}7{#/blank#} , say that you will put the caller through to them. If they are unavailable, {#blank#}8{#/blank#} where they are, and then take a message.

    In either situation, you will also need to get some {#blank#}9{#/blank#} about the caller, such as their name or company. Make sure you get all that you need and, most importantly, ask for it {#blank#}10{#/blank#} !