Joe Smith is a player in a football team．Several{#blank#}1{#/blank#}ago，he and his family were taking a holiday in a small town．One rainy afternoon，it was {#blank#}2{#/blank#}for them to play outdoors，so the family decided to go to the cinema．Joe，his wife(妻子)and {#blank#}3{#/blank#}children drove down to the town's cinema．They bought four{#blank#}4{#/blank#}and then went into the hall．The lights were still on(亮着)，and there were just{#blank#}5{#/blank#}other people there．When Joe walked in．some of them saw him and{#blank#}6{#/blank#}lapping(鼓掌)．Joe gave them a smile and turned to his wife，"Ah，what a warm welcome!I can't believe they know me here．"he said．"I{#blank#}7{#/blank#}they've seen my games on TV"When they sat down．a young man turned around to shake hands with Joe．"I just can't believe you know{#blank#}8{#/blank#}I am，"Joe said．The man {#blank#}9{#/blank#}puzzled(困惑的)．"All I know'"said the man,"is that they said they would not show the film {#blank#}10{#/blank#}at least ten people had bought tickets．"

Deal with conflict(冲突)

    Losing friends is as easy as making friends if you don't know how to deal with anger and conflict. Conflict is part of everyone's {#blank#}1{#/blank#}. It will show up at school, at work and at home. It's OK to feel angry, annoyed(恼怒的)or sad. These feelings are {#blank#}2{#/blank#}, but different people deal with {#blank#}3{#/blank#}in different ways. Some people shout, call people names, or even hit the person who has {#blank#}4{#/blank#}them. Others do their best to keep away from dissension(纠纷)but very few deal with conflict {#blank#}5{#/blank#}.

    Dealing with conflict is a step-by-step progress. {#blank#}6{#/blank#} you start talking about the problem, calm down, count to 10 and imagine a relaxing {#blank#}7{#/blank#}. Then, say what is really bothering(使烦恼)you, but watch how you express yourself. Don't complain. Share {#blank#}8{#/blank#} you feel by using". For example, don't say "You are always ordering me to do this or to do that," but "I feel sad {#blank#}9{#/blank#} you don't pay attention to what I think." You want people to {#blank#}10{#/blank#} your opinion so make sure you practice what you want to say. Listen carefully to the other person and accept that he or she might see the problem in a different way.

    Be open minded and willing to say sorry.

A: You must be really {#blank#}1{#/blank#} about leaving for America tomorrow, Li Ping!

B: Yeah. But I'm a bit nervous.

A: Nervous about what?

B: I don't know many of the {#blank#}2{#/blank#} and manners in the US. Could you give me a hand?

A: Sure.

B: What {#blank#}3{#/blank#} do they have in America?

A: Well, it's important to be on time when you're invited for dinner. It's {#blank#}4{#/blank#} to arrive late. Americans expect their guests to be on time.

B: Then how long may I stay there?

A: After the meal, don't leave at once. Or you seem to have come only for the meal. When your friends seem to be getting tired and running out of things, it's time to leave. The next day, call or write a thank-you note to say how much you {#blank#}5{#/blank#} the evening.