Do you love animals? Would you like to keep animals as a pet? Nowadays, many people like to keep pets at home. The most popular{#blank#}1{#/blank#} are cats and dogs. They are friendly to people, and they are also {#blank#}2{#/blank#} to take care of. Some people like parrots as pets. Pets lovers will{#blank#}3{#/blank#} lots of things for their pets, such as beds, clothes and even toothbrushes. Pets are very useful, too. The people who can't hear need the dogs' help to answer the door. And the people who live{#blank#}4{#/blank#} should keep a pet if he wants to be healthier and {#blank#}5{#/blank#} . If you have pets, don't forget to spend more time with them. They need love, too.

    A wife came to see her husband and gave him a suggestion, "I read in an article on{#blank#}1{#/blank#}to make our marriage(婚姻)stronger. I want each of us{#blank#}2{#/blank#}a list of things that make each other annoyed. Then, we can talk about how we can fix them together and make our lives{#blank#}3{#/blank#}than ever together. "

    The husband agreed. So each of them went into a different room in the house and{#blank#}4{#/blank#}the things that really made the other angry. They thought and thought the questions for the rest of the day and wrote down what they{#blank#}5{#/blank#}.

    The next morning, at breakfast, the wife started. She took out her list. There were many points on it, enough to fill three{#blank#}6{#/blank#} . In fact, as she started reading the list, she noticed that tears(泪水)were starting to appear in her husband's eyes.

    The wife continued to read the list until she finished{#blank#}7{#/blank#}all the points on the paper to her husband. Then she placed her list on the table and put her hands over the top of it.

    It's time for her husband to read his list. But quietly the husband said, "I don't have anything on my list. I think you are perfect. I don't want you to change{#blank#}8{#/blank#}about you. "

    The woman was moved{#blank#}9{#/blank#}her husband's words and began to cry.

    In life, whenever we are disappointed, angry or sad, we shouldn't lose heart because we always have wonderful time that it is full of beauty, light and happiness. Why do we waste time{#blank#}10{#/blank#}the bad, disappointing things? Why not enjoy the wonderful things around us?

    How you speak on the telephone is very important! If you use good telephone {#blank#}1{#/blank#} , the caller will be happy. If not, they may not want to deal with(打交道) you or your company {#blank#}2{#/blank#} .

    First, make sure you answer the call formally(正式地), giving your name and the name of your company. {#blank#}3{#/blank#} will let the caller know that you are professional.

    You should also remember {#blank#}4{#/blank#} as you speak, and use a friendly tone(语调). If you sound bored or too busy, the caller will think you are impolite.

    Your choice of words can make a big difference, too. For example, if have not heard what a caller {#blank#}5{#/blank#} , it is much more polite to say "I'm sorry. Could you say this again, please?" {#blank#}6{#/blank#} to simply say "What?"

    Similarly, if a caller asks to speak to someone, don't just say "yes" or "no". If the person is {#blank#}7{#/blank#} , say that you will put the caller through to them. If they are unavailable, {#blank#}8{#/blank#} where they are, and then take a message.

    In either situation, you will also need to get some {#blank#}9{#/blank#} about the caller, such as their name or company. Make sure you get all that you need and, most importantly, ask for it {#blank#}10{#/blank#} !

    Tang Jun is chatting with his e friend David on QQ.

(D-David; T-Tang Jun)

D: Hi, how is it {#blank#}1{#/blank#}?

T: Pretty good! We {#blank#}2{#/blank#} our Dragon Boat Festival last week.

D: The Dragon Boat Festival? What do you celebrate it for?

T: To commemorate(纪念) an ancient Chinese poet(诗人).

D: How do you usually celebrate it?

T: We usually eat rice dumplings on that day. But this year, we did something more {#blank#}3{#/blank#}.

D: What did you do?

T: Our school had a dragon boat race.

D: Sounds interesting! Who {#blank#}4{#/blank#}the race?

T: Our class.

D: You're great!

T: Thanks a lot. I hope you can come to China some day.

D: I hope so, I'm interested in Chinese {#blank#}5{#/blank#}. Tell me more about them next time.

T: OK, I will.