How to Love Your Parents

    Even if you think that your parents are mean-spirited at times, loving your parents is a normal and fulfilling part of life. You love them for the fact that they created you, raised you, and are in part, a source of who you are.{#blank#}1{#/blank#}

    Tell them you love them every morning. A gentle "good morning" and "I love you" will warm a coldest heart. Remember that they brought you into this world. Without your parents, we might still wander at an unknown corner in an unknown world.

    Respect them more and cherish these moments. You can use these moments to learn from them, preparing yourself for when you're off on your own. It's OK to get angry but angry actions don't help you or your parents. Act calmly, cool off, write down your feelings, or talk to a friend.{#blank#}2{#/blank#}

    Obey their requests. It will make your attitude better and earn you more respect from them. It may seem like you are going through hell when you don't get what you want or you have to clean. However, you had better remember they keep a roof over your head when it's cold, raining, snowing, or too hot. Understand that parents are human beings and make mistakes.{#blank#}3{#/blank#} Since you can forgive your friends, why not forgive your parents?

    Keep company with them. Do things with your parents like watching TV, or go somewhere with them.{#blank#}4{#/blank#} Listen to their old stories and learn from them. You will find they are your teachers in this way or another.

    Some people simply may not be able to love their parents. {#blank#}5{#/blank#} Seek help if you are being abused（虐待）in anyway．Parents do not have a right to harm you.

A. Parents will in turn express their love to you.

B. Forgiveness is the key.

C. Here are some ways to love your parents.

D. There can be realistic reasons for this, family violence for example.

E. Anyway, spend as much time with them as you can.

F. After that, share your feelings with your parents.

G. Please remember parents are as important as friends.

    Lazy people will never achieve anything in life. However, laziness can be defeated once a few changes have been made in your mind.

    {#blank#}1{#/blank#} Many people lack sleep constantly, since they stay up too late and get up too early to prepare for work. These people have little motivation once they arrive home. Laziness works hand in hand with a lack of motivation and a tendency to put off things. By adjusting yow sleep schedule to provide a few more hours of meaningful rest, you can fight laziness throughout the day.

    Another way to fight laziness is to change your mind from passive to active. Some people treat their lives as if they were pushed from project to project. Others take a more proactive approach, viewing each project or task as a challenge they must overcome alone. {#blank#}2{#/blank#} 

    Some people fight laziness by removing the temptations that surround them. A television in the living room may provide entertainment, but watching too much TV often promotes laziness {#blank#}3{#/blank#} Complete a certain number of chores and reward yourself with a good dinner or a film.

    Laziness can also be a lasting problem at home. Couples and children may all have different energy levels, but laziness can be spread if not dealt with quickly. {#blank#}4{#/blank#} Be the first to collect and wash dishes after a meal. Others in the home may eventually follow your example and perform their own chores. It is difficult to practice laziness when you are surrounded by motivated people.

    {#blank#}5{#/blank#} Enough exercise and a balanced diet can help you to develop a healthy lifestyle, thus enabling you to have more energy and help boost your mood.

A. Knowing how to fight laziness is important.

B. Om way to fight laziness is to get enough sleep.

C. Finally, taking exercise regularly can help you fight laziness.

D. With strong determination, you will be able to achieve your goal.

E. Laziness sets in when you no longer feel in charge of your own life.

F. Create a reward system for yourself, just as parents do for the children.

G. To fight household laziness, set an example.

    No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. {#blank#}1{#/blank#}.

    You should listen actively to what the customer has to say by maintaining comfortable eye contact. {#blank#}2{#/blank#}.

    {#blank#}3{#/blank#}.It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you've accepted the responsibility and provide him with choices or assure the customer you'll do something about his complaint.

    Talk with the client and discover the best means to resolve his problem. {#blank#}4{#/blank#} In this case it's important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

    A simple “thank you” is one way to let the customer know you appreciate the time and effort they've taken to inform you about a problem with your company's service or product that you need to know about.

    Create a procedure for recording different types of customer complaints. {#blank#}5{#/blank#}.

A. Listen to your customer's complaints and you can improve your service.

B. There will be times when you'll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it's important to learn to deal with customer complaints efficiently.

F. Don't feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

    Movies have documented America for more than one hundred years. Since Thomas Edison introduced the movie camera in 1893  amateur and professional movie-makers have used moving pictures to tell stories and explain the work of business and government. {#blank#}1{#/blank#} By preserving these movies, we will save a century of history.

    Unfortunately, movies are not made to last. {#blank#}2{#/blank#} Already the losses are high. Only 20% of US feature films from the 1910s to 1920s survive. Of the American features produced before 1950, about half exist. For independently produced works, we have no way of knowing how much has been lost.

    For many libraries and museums, the hardest step in preserving movie collections is getting started. The Movie Preservation Guide is designed for these organizations. {#blank#}3{#/blank#} These institutions have collections of moving pictures but lack information about how to take care of them. The guide contains basic facts for "beginners"—professionals trained in history but unschooled in this technical area.

    The guide grew from user workshops at Duke University. At the sessions, beginners talked with technical experts about what they needed to know to preserve and make available their movie collections. {#blank#}4{#/blank#}

    Following the advice, the guide describes methods for handling and storing moving pictures that are practical for research institutions with limited resources. {#blank#}5{#/blank#} The guide has been translated into Chinese, Japanese and Korean.

A. "Keep it simple!" was the advice of the discussions.

B. They'll be damaged within years if not properly stored.

C. These organizations are the first to save American movies.

D. It is organized in chapters and includes case studies and charts.

E. It introduces movie preservation to nonprofit and public institutions.

F. They show how generations of Americans have lived, worked and dreamed.

G. They store the original movies and new ones under cool-and-dry conditions.

    Are you truly happy? What does it mean to be happy? What does it take to achieve happiness? {#blank#}1{#/blank#} The following are a few tips that I follow to create happiness in my life.

    Make a plan for achieving goals that you believe will make you happy. Your moods (心情) will very likely increase if you are going after something you value.

    {#blank#}2{#/blank#} It is easy to begin to think negatively when you are surrounded by people who think that way. On the contrary, if you are around people who are happy, their emotional state will be infectious.

    When something goes wrong, try to figure out a solution (解决办法) instead of being absorbed in self-pity. Truly happy people don't allow setbacks to affect their mood because they know that with a little thought they can.

    Spend a few minutes each day thinking about the things that make you happy. {#blank#}3{#/blank#} And this will lead you to continuous happiness.

    {#blank#}4{#/blank#} Whether you treat yourself to lunch  take a long, relaxing bath or simply spend a few extra minutes on your appearance, you will be subconsciously putting yourself in a better mood.

    Finding the humor in situations can also lead to happiness. Find a way to make light of a situation that would otherwise make you happy.

    Keeping healthy is another way to achieve happiness. {#blank#}5{#/blank#}

A. Surround yourself with happy people.

B. There are some tips in life that lead to happiness.

C. Eating healthy foods or being fit can have a great effect on your mood.

D. These few minutes will help you focus on the positive things in your life.

E. What makes you happy may be different from what makes someone else happy.

F. It is also important to take some time each day to do something nice for yourself.

G. These are important questions for anyone who is seeking happiness to ask themselves.

Craftsmanship requires a great deal of time, patience and effort. {#blank#}1{#/blank#} Traditionally craftsmen develop their skills through apprenticeship to those masters of the craft who came before them. Although we don't often work that way in this day and age. There are few things that we can do to emulate the process.

Practice everyday design something new, walk through a tutorial work on a personal project. Whatever it takes to getting you working with the tools of your trade each day, the more you do something, the better (and faster) you become at doing it. {#blank#}2{#/blank#}

Learn to accept criticism and react appropriately. People have a hard time taking criticism of their work. You put so much effort into a piece. it can be difficult to hear that what you have done is not good enough. {#blank#}3{#/blank#} criticism isn't personal, you and your critics have the same goal, a quality product.

{#blank#}4{#/blank#}. As I mentioned earlier, this is where all of the difference is made. A true artisan is careful about the details. Take the time to add polish and style to the small things. That can easily go overlooked. Attentiveness to these details raises the quality of our work.

Design for the future. Items that exhibit the quality of craftsmanship are timeless, They are built well, and built to last. {#blank#}5{#/blank#} There are always new features in the software we use. People develop new tools that give us more possibilities. But despite the ever-changing face of this industry, it is possible to do work that has longevity.

A. Pay attention to the details.

B. Participate in quality discussion.

C. Trends and costumes change rapidly.

D. Building quality reputations is the key to building craftsmanship.

E. However, nothing will help you improve so much as a critic.

F. Practice is the most important part of developing the quality of craftsmanship.

G. So becoming a real artisan requires your continuous development of your craft.