假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。错误仅涉及一个单词的增加、删除或修改。增加：在缺词处加一个漏字符号(∧)，并在其下面写出该加的词。删除：把多余的词用(\)划掉。修改：在错的词下画一横线，并在该词下面写出修改后的词。
注意：1 每处错误及其修改均仅限一词；
2只允许修改10处，多者(从第11处起)不计分。
DearSir/Madam，
I'm one of your customer. I ordered a set of books on your website two weeks ago,but I didn't received it until yesterday. And much to my disappointment, thebooks were too poorly packed up that the cover of one book were torn. To makematters worse, it is not a complete set, as I found one book missed.
I'm sorry to have received such poorly service, and I believe I have every rightask you to deal with this problem. I hope that you either return my money backor deliver a new set of books to me. Beside, I'd like to be informed of theprocess of your deal with my complaint.
Lookingforward to your reply.
Li Hua
