题型:阅读补充句子 题类:常考题 难易度:普通
If you receive an e-mail that looks something like this:
ARE YOU GOING TO CLASS TODAY? How does reading this message make you feel? Why did the sender use all capital letters(大写字母)? Was he or she angry, or did that person just forget to turn off the 'Cap Lock' on the computer? The fact is, this e-mail is usually the way that people shout online. Knowing when and when not to use capital letters is just one example of online etiquette(礼仪) —often called 'netiquette'. Virginia Shea's book, Netiquette, lists a basic set of dos and don'ts for communicating suitably with others on the Internet. Following are some of her suggestions.
First, always remember that you are sending messages to a real person, not just to a computer. Don't type anything that you wouldn't say to someone's face. Also, remember that the person who receives your message cannot hear the tone of your voice, or see the expression on your face, so make sure your meaning is clear.
Don't do anything online that you wouldn't do in real life. Don't take anything without paying for it, unless it's free. Don't use information that someone else has written, and say it's yours. Don't read other people's e-mail—you wouldn't open your next-door neighbor's mailbox and open their mail, right? Do share your knowledge of the Internet with others. It's a big place with lots of information, and there are many new things to discover.
Remember that people judge(判断) you by your words as well as your actions, so try to write well. Good writing skills, as well as correct grammar and spelling, matter(有关系). Send polite, well-written e-mail messages to others. If you're uncertain about how to spell a word or which phrases to use, look it up. There are lots of helpful books and websites.
It's okay to show your ideas online in forums(论坛) like chat room or message boards, but don't start arguments with people. 'Flame wars' in online discussions can be interesting to read, but are often unfair to other members of the group. Express your opinions, but remember that fighting online or offline is just not suitable.
When you're online, just as in 'real' life, try to respect(尊重) other people's space, privacy and feelings. Remember, you are not the only one travelling on this highway!
Netiquette— a {#blank#}1{#/blank#} about manners online | |
what to do | Express your meaning {#blank#}2{#/blank#}. |
{#blank#}3{#/blank#} out new things and share your knowledge with others. | |
Send {#blank#}4{#/blank#}, well-written e-mails to others. | |
Respect other people's space, privacy and{#blank#}5{#/blank#}. | |
Show your ideas online in forums like chat room or{#blank#}6{#/blank#} boards. | |
{#blank#}7{#/blank#}not to do | Don't send all{#blank#}8{#/blank#}letters if you don't want to shout online. |
Don't {#blank#}9{#/blank#} anything you wouldn't say to someone. | |
Don't do anything online that you wouldn't do in {#blank#}10{#/blank#}life. | |
Don't start to argue with people. |
Complain(抱怨) Politely
Not everything goes the way you want it to. You may go to a restaurant and order a nice meal. But your order is wrong or not cooked properly. You may buy a product that breaks the next day.{#blank#}1{#/blank#}However, if you speak angrily to people, they will become defensive(自卫的). Then they are less likely to help you. A more effective (有效的)way to get what you want is to stay calm.
Use polite language and a friendly tone of voice. Start with phrases such as, " I'm sorry to bother you, but. "or" Excuse me, but could you.?" For example, "I'm sorry to bother you, but I ordered potato soup, not vegetable, "Phrasing your complaint as a question also helps. {#blank#}2{#/blank#}Could you help me? I just bought this phone case yesterday, but it's cracked."
{#blank#}3{#/blank#}There is no faster way to make someone defensive than by blaming them. Use the phrase." I know this isn't your fault, but…"or"There has been a misunderstanding." {#blank#}4{#/blank#}Blaming people isn't as important as getting a problem fixed!
There are honest mistakes, but at times someone may try to take advantage of you. In that case, don't say "Hey! You're trying to cheat me! "Instead, use the phrase, "I understood that…" For example. "I understood that the service charge was included in the price. Then give the person a chance to answer.
If you don't get what you want with polite conversation, ask to speak to a manager or supervisor. {#blank#}5{#/blank#}.
A. When trying to comet a problem, don't blame (责备)the person you're talking to. B. People like to be asked rather than told! C. But usually, you'll find that polite words and a smile will resolve a situation. D. These kinds of experiences make you want to complain. E. These phrases let people know you are only angry at the situation |
My hometown is different from what it looked like before. To be honest, it is more beautiful than before. {#blank#}1{#/blank#} Ten years ago, it used to be a poor village. There was only one mountain path (小路) to go there. {#blank#}2{#/blank#} People lived in low strawthatched cottages (破草房). Now my hometown has changed a lot since our government helped us. {#blank#}3{#/blank#} So it's convenient to go in and out of our hometown. Also, we have built some schools so that the children can receive a good education. As people have made more money by working in the cities, or planting more economic crops (经济作物). {#blank#}4{#/blank#} All the villagers are living in new houses, some even in large buildings. There is a beautiful park in our town. {#blank#}5{#/blank#}Every day, after dinner people would like to go to the park to enjoy themselves. We are living a happy life now.
A. We have built a new highway. B. It has been there for 3 years. C. Great changes have already taken place here in the past ten years. D. Would you like to visit my hometown? E. Only one or two families had bikes or radios. F. Most families have had a car or a truck. |
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