Nowadays it is common that people are buying more products and services than ever before through the Internet, so do Americans. And experts say the popularity of online sales is likely to spread to other countries. Online sales now represent as much as 10% of all retail sales in the United States. This has led traditional stores to seek new ways to keep their customers loyal.

Taking Lynne for example, she made good use of the Internet. She used the Internet to buy everything she needed for her Wedding and holiday gifts for her husband and daughter. Other than food, 90% of her purchases were made on her home computer. "I find that, by being able to go online, choose the things that I need, and have them delivered to me right at my doorstep, I eliminate all the driving, all the crowds, all the noise of that, and I usually get a better selection."

    There are a lot of people like her. Experts say American online shopping hit records in both November and December.57% of Americans have bought something electronically. Store owners worry that this growing amount of online sales will hurt their business. Cornell University marketing professor Ed Melaughlin says they can keep their customers by selling goods like clothing, which buyers may want to see and try on before purchasing. The stores could also offer things that are difficult to ship. Besides, some stores can please customers by offering to repair electronic products.

Bill Martin is the founder of Shopper Trak. His business helps stores learn about their customers. He said, "There is still a lot of emotion in the buying decision, you know, that takes place. Often you need that last sense of "Boy, this is exactly what I want before you are ready to part with money, and you can't always get that online. It's a rather cold process."

    While e-commerce worries some business owners, the only worry for delivery services is keeping up with the number of packages. UPS manager Dana Kline says her company is very busy at this time of the year.

    UPS is so busy that it has filled 55,000 temporary work positions during the holiday season.

    The impression you make at the beginning of an interview is very important. Employers often decide to hire someone in the first three minutes of the interview. They judge you by your appearance, attitude and manners.

    A friendly smile when you walk into the room is important. A smile shows a confident and positive attitude.

    When you introduce yourself, make eye contact with the interviewer. Some interviewers offer a handshake. Others don't.

    Try to be as natural as possible. But pay attention to your body language. The way you sit, walk, gesture, use your voice and show feelings on your face is all part of your body language. It makes the interviewer know how you feel about yourself and the situation you are in. Are you feeling positively about yourself? Your abilities? Your interest in the job?

    Speak clearly and loudly enough. Show interest and enthusiasm in your voice. When you speak, look at the interviewer. Also, don't say negative things about yourself, or former employer.

    Listen to questions carefully. If you don't understand a question, ask the interviewer to repeat or explain:

    "I'm sorry, but I didn't catch that."

    "I'm not sure exactly what you mean."

    Almost everyone is nervous in a job interview. Interviewers know that. They don't expect you to be totally calm and relaxed. But they expect you to try to control your nervousness. They expect you to show confidence in your ability to do the job.

    At the end of the interview, thank the interviewer for her or his time.

    It's a good idea to send a short thank-you letter right after the interview, or deliver it by hand.

    Phone the company if you have not heard anything after one week. Ask if they have made a decision about the job.

    Good luck!

    Slowly but surely  we're moving closer and closer to 5G world. From smart-home security to self-driving cars, all the internet-connected devices in your life will be able to talk to each other at lightning-fast speeds with reduced delay, Objectively speaking, the fastest 4G download speeds in the U. S. top out at an average of 19.42 Mbps. But by comparison 5G promises gigabit (千兆) speeds.

    “5G is one of those signs, along with artificial intelligence, of this coming data age,” said Steve Koenig, senior director of market research for the Consumer Technology Association. “The self-driving vehicle is a great emblem of this data age, and that is to say, it is a sign of time, because with one single task, driving, you have massive amounts of data coming from the vehicle itself, and a variety of sensors are collecting a lot of information to model its environment as it moves. It's pulling in data from other vehicles about road conditions down the lane. It could be weather information, but also connected infrastructure (基础设施) construction. There's lots of data behind that task, which is why we need high speed.

    Augmented reality glasses and virtual headset haven't yet broken the mainstream, but tech companies are joyfully betting that these devices will eventually replace our smartphones. With 5G, that could actually happen. This is notable because companies such as Apple are reportedly developing AR glasses to assist — or perhaps even replace — smartphones.

    Ericsson stated at February's Mobile World Congress how smart glasses could become faster and lighter with a 5G connection, because instead of being weighed down with components, the glasses could rely on hardware for processing power.

    But don't get too excited. There's still a lot of work to be done in the meantime, including various trials to make sure the radios play nicely with hardware and infrastructure construction so 5G isn't concentrated only in big cities.

    An 8-year-old southeast Kansas girl is being praised for her quick, calm thinking. She grabbed the steering wheel(方向盘) and drove the family's SUV when her mother fell unconscious on their highway ride to school.

    Abby Porter and her mom, Shelly, were heading for her school in Riverton when Shelly had a medical emergency. She passed out(昏倒) behind the wheel.

    Abby is a second-grader whose father sometimes lets her drive their tractor. With her mother falling down heavily, Abby leaned over and took the wheel. At some point, Abby even successfully performed a U-turn on the four-lane highway, because she was going home to her daddy, according to Galena Police Chief Larry Delmont.

    "That was at 8:37 in the morning, and there was a lot of traffic," Delmont said. Officer Jimmy Hamilton noticed the SUV going about 20 mph and weaving a bit between the two lanes. He suspected someone was driving under the influence. As he got closer, he noticed the woman fell over in the driver's seat and saw Abby at the wheel.

    Hamilton tried to get in front of Abby's car to slow her down, but she kept switching lanes to avoid bumping into his car. Hamilton got alongside her and told Abby to stop the vehicle, but she didn't know how. He then told her she needed to bump into him to stop the car, but Abby said she didn't want to because she was afraid. He convinced Abby bumping into his car was OK.

    "I never saw her cry," Hamilton said. "From just the expression on her face and the tone of her voice, you could tell she was scared. But she stayed with it."

    Emergency crews got Abby's mother to the hospital, but Delmont said he didn't know what caused her to lose consciousness.

    The police department in Galena, a town of about 3,000 residents about 150 miles south of Kansas City, planned to present Abby with a plaque(匾牌) for "outstanding bravery in a life-threatening situation".

    Compulsive（强迫的）shoppers may have a new psychological excuse to blame for their wild shopping. Psychologists at the University of Canterbury in New Zealand are studying the "shop-till-you-drop" habit as a behavioral disorder similar to compulsive eating. Compulsive shoppers frequently buy more than they can afford or more than they need, and it causes them distress.

    "It becomes a problem when you are out of control," psychology lecturer Neville Blampied said. "When you are feeling bad and blue, what do you do? Some people eat chocolate cake and ice cream. Some people take the credit card and go out to the shop." Bank managers understand the problem because they have to deal with people who have to be persuaded to stop using their cards drawing money.

    Compulsive shopping was first discovered in 1915, although it was then known as oniomania. Few studies have been done on the problem.

    An advertisement in a Christchurch paper, calling for people to take part in an experimental treatment program designed by Mr Wilson, attracted 10 replies. But the problem, said Mr Wilson, is"clearly not rare". He thinks that compulsive shopping should be treated with drugs." As psychologists we are interested in non-drug treatments for behavioral difficulties," Mr Wilson said.

    Compulsive eaters or shoppers get a kick from their habit. "Both activities provide an immediate kind of kick and you feel a bit better," he said. "You have long-term problems, but human beings are extremely good at not seeing long-term problems and are very sensitive to short-term benefits," he said.

    The aim of the treatment was to help people find better ways of managing their emotions. The program, consisting of 10 one-hour weekly lessons and two follow-up treatments, is loosely based on teaching stress management.

    "You often have to start to get people to correctly recognize their emotions. Not being able to know what you really feel weakens your ability to solve the problems connected with what's making you feel that way," Mr Wilson said.