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题型:选词填空(语篇) 题类:常考题 难易度:普通

baby   car   enough    leave     anything    us
poor   rich   remember   surprised   took        whenever

One a snowy evening, a rich lady was standing by the road. She was very worried. Her had broken down. Just then a poor man named Robert came. He was on his way back home from work as usual.
The lady thought, “Is the man going to help me? He looks very cold and hungry. ”But to her , he stopped and said with a smile, “What's wrong, madam?” The lady told him what was happening.
After forty minutes, the car was at last fixed by Robert. The lady wanted to pay him.
“No, that's , madam.” he said, “I was just helping someone in need. If you really want to pay me back, I hope you see someone in trouble, please give him a hand.” A few minutes later, the lady saw a shabby house by the road. She Robert's words, so she stopped. The hostess warmly asked her in. The lady could see that was a family and they needed help. When the hostess was making tea in the kitchen, the lady 500 dollars on the table and went away quietly. Robert came home later than before, thinking how hard their life was. Their was to be born the next month but there wasn't money. His wife went up to him, gave him a kiss and said softly, “Don't worry, dear! Everything's going to be all right. A stranger has helped us out. ”
Let's always be ready to help others because helping others is helping .

举一反三
请先阅读下面短文,掌握其大意,然后用方框中所给词的适当形式填空。每个词限用一次。

this;  explain;  skill;  say;  information;  than;  again;  polite;  available;  smile

    How you speak on the telephone is very important! If you use good telephone {#blank#}1{#/blank#} , the caller will be happy. If not, they may not want to deal with(打交道) you or your company {#blank#}2{#/blank#} .

    First, make sure you answer the call formally(正式地), giving your name and the name of your company. {#blank#}3{#/blank#} will let the caller know that you are professional.

    You should also remember {#blank#}4{#/blank#} as you speak, and use a friendly tone(语调). If you sound bored or too busy, the caller will think you are impolite.

    Your choice of words can make a big difference, too. For example, if have not heard what a caller {#blank#}5{#/blank#} , it is much more polite to say "I'm sorry. Could you say this again, please?" {#blank#}6{#/blank#} to simply say "What?"

    Similarly, if a caller asks to speak to someone, don't just say "yes" or "no". If the person is {#blank#}7{#/blank#} , say that you will put the caller through to them. If they are unavailable, {#blank#}8{#/blank#} where they are, and then take a message.

    In either situation, you will also need to get some {#blank#}9{#/blank#} about the caller, such as their name or company. Make sure you get all that you need and, most importantly, ask for it {#blank#}10{#/blank#} !

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