Tone of voice is very important in human conversation. A person might use words that communicate one message and a tone that shows something very different. This possibility for confusion is one reason that businessmen encourage discussing things in person, rather than through email, as tone cannot be determined in the written form.

    The same rule is true with children. Children as young as a few months respond to a change in voice. It has been recorded that babies prefer to hear a story read by their own mother rather than another woman whom they do not know.

    Have you ever talked to someone who had little or no changes in their voice no matter what you were discussing? Think of the teacher or professor you had in the past that spoke in a monotone manner for the entirelecture. It is very boring and difficult to become interested in the topic.

    Parents should make an active effort to communicate with your child. If your child figures out how to open a box he or she has been struggling with and says “YES!” with pride in his or her voice, your response should be happy and excited (something encouraging, like “You did it!”). If you plainly said the same thing, you would not be matching the tone of your child.

    This applies to feelings that the child may express in everyday situations as well. If a child argues with a friend, your response should not be said in a high voice or with a smile. Seriously and sincerely you should say “You look sad” or “That must have been hard for you”.

    The tone of your voice expresses understanding, acknowledgement, connection and several other healthy things to your child. Although your words are very important, equally important is the tone with which you say those words.

    Climbers at Qomolangma are being asked to clean up after themselves.

Qomolangma has earned the nickname（绰号）the World's Highest Garbage Dump（垃圾场）.

    Climbing Qomolangma,the world's highest mountain,just becomes more challenging.The government of Nepal is telling climbers they cannot leave trash on the trails.Each climber will have to come down the mountain with at the least 18 pounds of garbage.That's the average amount of trash a climber leaves behind on Qomolangma.

    Officials say climbers are responsible for their own trash.“We are not asking climbers to pick up trash left by someone else,”said the Nepal Tourism Ministry.“We just want them to bring back what they took up.”

    More than 4,000 people have reached the 29,035-foot summit（顶峰）in more than 60 years.Leaving trash along the way helps climbers keep their bags light so they have energy to reach the summit.“The trash problem in Qomolangma is not new.”Burlakoti says.“When the people started to climb the mountain,they started to leave their garbage there.”They have left behind bottles,food boxes and equipment.

    The new rule came into effect in April,2014.To make sure it is followed,climbers will have to deposit money（交保证金）before they climb.Once they climb back down the mountain,officials will check climbers at a return camp to make sure they have the required 18 pounds of trash.If they do,their money will be returned to them.If they do not,climbers will not receive their deposit and they will not be given a permit the next time they want to climb Qomolangma.

    The goal is to make sure no more litter will be left on Qomolangma."As we offer Qomolangma to all the people of the world they should take responsibility to clean it."Burlakoti says,“After seeing the results from this,we will also apply this rule to other mountains.”

阅读下列短文，从每题所给的四个选项 （A 、B 、C  和 D ）中，选出最佳选项。

    Heroes of Our Time

    A good heart

    Dikembe Mutombo grew up in Africa among great poverty and disease. He came to Georgetown University on a scholarship to study medicine — but Coach (教练) John Thompson got a look at Dikembe and had a different idea. Dikembe became a star in the NBA, and a citizen of the United States. But he never forgot the land of his birth, or the duty to share his fortune with others. He built a new hospital in his old hometown in the Congo. A friend has said of this good-hearted man: “Mutombo believes that God has given him this chance to do great things.”

    Success and kindness

    After her daughter was born, Julie Aigner-Clark searched for ways to share her love of music and art with her child. So she borrowed some equipment, and began filming children's videos in her own house. The Baby Einstein Company was born, and in just five years her business grew to more than $20 million in sales. And she is using her success to help others — producing child safety videos with John Walsh of the National Center for Missing and Exploited Children. Julie says of her new program: “I believe it's the most important thing that I have ever done. I believe that children have the right to live in a world that is safe.”

    Bravery and courage

    A few weeks ago, Wesley Autrey was waiting at a Harlem subway station with his two little girls when he saw a man fall into the path of a train. With seconds to act, Wesley jumped onto the tracks, pulled the man into the space between the rails, and held him as the train passed right above their heads. He insists he's not a hero. He says: “We have got to show each other some love.”

    It was a cold winter day. A woman drove up to the Rainbow Bridge tollbooth(收费站). “I'm paying for myself, and for the six cars behind me,” she said with a smile, handing over seven tickets. One after another, the next six drivers arriving at the tollbooth were informed, “Some lady up ahead already paid your fare.”

    It turned out that the woman, Natalie Smith, had read something on a friend's refrigerator: “Practice random(随意的) kindness and senseless acts of beauty.” The phrase impressed her so much that she copied it down.

    Judy Foreman spotted the same phrase on a warehouse(仓库) wall far away from home. When it stayed on her mind for days, she gave up and drove all the way back to copy it down. “I thought it was beautiful,” she said, explaining why she'd taken to writing it at the bottom of all her letters, “like a message from above.” Her husband, Frank, liked the phrase so much that he put it up on the classroom wall for his students, one of whom was the daughter of Alice Johnson, a local news reporter. Alice put it in the newspaper, admitting that though she liked it, she didn't know where it came from or what it really meant.

    Two days later, Alice got a call from Anne Herbert, a woman living in Marin. It was in a restaurant that Anne wrote the phrase down on a piece of paper, after turning it around in her mind for days.

    “Here's the idea,” Anne says. “Anything you think there should be more of, do it randomly.” Her fantasies(想象) include painting the classrooms of shabby schools, leaving hot meals on kitchen tables in the poor part of town, and giving money secretly to a proud old lady. Anne says, “Kindness can build on itself as much as violence can.”

    The acts of random kindness spread. If you were one of those drivers who found your fare paid, who knows what you might have been inspired to do for someone else later. Like all great events, kindness begins slowly, with every single act. Let it be yours!

The Amazing Penguin Rescue

    The summer of 2016, the ship MV Treasure sunk, creating an oil spill. Thirteen hundred tons of fuel oil were flowing right in the middle of the African Penguins' habitat. Soon the oil covered about 20, 000 penguins. Without swift help, the seabirds would have no chance for survival. Volunteers were showing up by the thousands and I also took part in what was the largest animal rescue operation ever.

    A warehouse was turned into a rescue center near the habitat and hundreds of pools were built to hold about 100 oiled birds each. When walking into the center, I couldn't believe my ears. I had expected to walk into a chorus of honking and squawking (叫声). Instead, the center sounded like a library. The penguins were dead silent. My heart ached for the painful birds. Cleaning them all seemed like an impossible task. But we had to carry on like doctors in an emergency room. There was no time for doubt. Cleaning oil off a penguin wasn't easy. Even with more than 12, 500 volunteers, it took a month to bathe all 20, 000 birds at the center.

    While volunteers were busy bathing the oiled penguins, another crisis (危机) was developing. Oil from the spill had started moving north. Tens of thousands of penguins were in the oil's path. But we already had our hands full with 20, 000 recovering birds. If any more birds were oiled, we wouldn't have enough resources to save them.

    One researcher came up with an idea: What if the penguins were temporarily moved out of harm's way? Experts decided to have a try. Volunteers rounded up the penguins and released them 500 miles away. The hope was that by the time the seabirds swam home, the oil would be gone. The plan worked! Another 20, 000 penguins were saved.

    The entire penguin rescue took about three months. More than 90% of the oiled penguins were successfully returned to the wild. Looking back on the rescue, I am still amazed by the work of the volunteers. What I could hardly believe was that we accomplished an impossible task.