Question: I have recently got a senior position within my company．One of my new tasks is to make monthly progress reports on my department in front of other senior officials. During my first meeting, I presented and then opened the floor to questions．{#blank#}1{#/blank#} My first reaction was to answer defensively(防卫地;戒备地)．Later, I realized that I shouldn't have felt that way．But how can I keep cool and effectively answer questions in this type of settings?

Answer: Congratulations on your new position! Presenting in front of your peers (同事) is a hard task in itself and it becomes much more difficult when a question-and-answer period is required! Question-and-answer periods are a great way to clarify (使……清楚) the message and strengthen key points．{#blank#}2{#/blank#}

●{#blank#}3{#/blank#}

    When a person is asking a question, show interest and a desire to understand the question by listening and asking for clarification.

● Buy time

    When facing a hard question, most people can't give an answer immediately．Buy time by repeating the question in your own words．{#blank#}4{#/blank#} These techniques allow you to quickly organize your thoughts as well as to make sure you will be correctly answering the question.

● Suggest a private meeting.

    A one-to-one meeting is a calmer setting than speaking in front of your peers. {#blank#}5{#/blank#}

A．Show your true interest.

B．Restate the question with respect.

C．Some ideas can be quite concrete.

D．There were many difficult questions.

E．It can also be more effective in exchanging ideas.

F．You may also ask for clarification on the question.

G．Here are some ideas that can help prepare for your next meeting.

    Mark is always engaged in his work. But this time he felt that it was time for him to take part in his community, so he went to the neighborhood meeting after work. The area city council woman was leading a discussion about how the quality of life was on the decline. The neighborhood faced many problems. Mark looked at the charts taped to the walls. There were charts for parking problems, crime, and for problems in empty buildings. Mark read from the charts, “Police patrols cut back, illegal parking up 20%”. People were supposed to suggest solutions to the council woman. It was too much for Mark. “The problems are too big”, he thought. He turned to the man next to him and said, “I think this is a waste of my time. Nothing I can do would make a difference here.”

    As he neared the bus stop on his way home, Mark saw a woman carrying a grocery bag, and a baby. As Mark got closer, her other child, a little boy, suddenly ran into the street. The woman tried to reach for him, but as she moved, her bag shifted, and groceries started to fall out. Mark ran to take the boy's arm and led him back to his mother. “You gotta stay with mom,” he said. Then he picked up the stray groceries while and the woman smiled in relief. “Thanks,” she said, “You've got great timing.” “Just being neighborly,” Mark said. As he rode home, he glanced at the walls of bus. On one of them was “Small acts of kindness add up.” Mark smiled and thought, “Maybe that's a good place to start.”

                                       Cell phones：Is there a cancer link?

    Could your cell phone give you cancer? Whether it could or not, some people are worrying about the possibility that phones, power lines and Wi-Fi could be responsible for a range of illnesses, from rashes to brain tumors.

    Some say there is evidence to support the growing anxieties. David Carpenter, a professor of environmental health sciences at the university at Albany, in New York, thinks there's a greater than 95 percent chance that power lines can cause childhood leukemia (白血病). Also there's a greater than 90 percent chance that cell phones can cause brain tumors. “It's apparent now that there's a real risk, ”said Carpenter.

    But others believe these concerns are not justified. Dr Martha Linet, head of radiation epidemiology (流行病学) at the US National Cancer Institute, has looked at the same research as Carpenter but has reached a different conclusion. “I don't support warning labels for cell phones, ”said Linet. “We don't have the evidence that there's much danger.”

    Studies so far suggest a weak connection between EMFs (电磁场) and illness—so weak that it might not exist at all. A multinational investigation of cell phones and brain cancer, in 13 countries outside the US, has been underway for several years. It's funded in part by the European Union, in part by a cell phone industry group. The final report should come out later this year, but data so far don't suggest a strong link between cell phone use and cancer risk.

    Climate change has had a number of effects on cities around the world, including rising see levels. And, this has become an especially big problem for coastal cities. City officials must now prepare for higher tides on their coasts. The American city of Miami is one example. Located in South Florida, Miami is home to nearly 3 million people and billions of dollars in land and buildings.

    Miami is one of the cities in America most at risk for rising sea levels. The waterfront is central to Miami's culture and economy. But as the seas rise with climate change .the water will not stay put. Large parts of South Florida are in danger of being under water in the coming years. Across Biscayne Bay, the City of Miami Beach is making improvements - raising streets, adding water pumps and more.

    It is costing the city a lot of money. Local communities will spend 500 million dollars for the improvements. Thankfully, the residents, the folks that are paying the bill for this work, realize that the cost of doing nothing is much greater. A possibility officials are discussing with residents is for city to buy homes in some places where flooding has been a problem. The city would then turn that land into parks of grassland that could hold the water.

    Over time, the city may need to take bigger risks. Miami's future depends largely on how much, and how fast, the oceans rise.

    Caroline Lewis leads the climate activism group, the CLEO Institute. She says cities cannot avoid the need to move inland. But, she says，a well-planned withdrawal (撤退) could include measures to keep people safely in place for as long as possible. And, she says, the world could learn from such a model. In these two Florida cities built on wetlands, there remains a lot of hopefulness.

    In my senior year of high school, I got a part-time job working at the local coffee shop. One miserable rainy day, Hank, one of my regular customers came in looking depressed and defeated. My co-worker and I asked what the problem was and if we could help, but he said he wouldn't want to tell any details. He just felt like going into bed, pulling the sheet up over his head, and staying there for a few years, and I knew exactly how he felt.

    Before he left, I handed him a bag along with his iced coffee. He looked at me questioningly because he hadn't ordered anything but the coffee. He opened the bag and saw that I had given him his favorite type of doughnut (油炸圈饼).

    "It's on me,"I told him."Have a nice day."

    He smiled and thanked me before turning around and heading back out into the rain.

    The next evening, when I was in the middle of making coffee, Hank drove up to the window. But instead of ordering anything, he handed me a single pink rose and a little note. I waited until I saw his Jeep leave the parking lot, then I ran to the back of the shop and read the note. It read:

    Christine,

    Thanks for cheering me up yesterday. It is so nice to meet someone that's genuinely sweet, warm and thoughtful and unselfish. Please don't change your ways because I truly believe that you will succeed. Have a great day!

    Hank

    As time went on, I did come across more complaining customers. But anytime I felt depressed, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely," How can I help you?"

China on Tuesday launched (发射) the Shenzhou-16 manned spaceship, sending three astronauts to its space station combination for a five-month mission. The spaceship, atop a Long March-2F carrier rocket, was launched from the Jiuquan Satellite Launch Center in northwest China at 9:31 a. m. (Beijing Time), according to the China Manned Space Agency (CMSA).

About 10 minutes after the launch, Shenzhou-16 separated from the rocket and entered its designated orbit (轨道). The three astronauts are in good shape and the launch is a complete success, the CMSA declared.

The Shenzhou-16 astronauts will conduct a great many in-orbit tests and experiments in various fields as planned. They are expected to make high-level scientific achievements in the study of novel quantum phenomenon (新奇量子现象), high-precision space time-frequency systems and the origin of life.

Jing Haipeng, Zhu Yangzhu and Gui Haichao will see the dockings of the Tianzhou-5 cargo craft and the Shenzhou-17 manned spaceship, as well as the departures of the Shenzhou-15 manned spaceship and Tianzhou-5.

It is the first manned task for the application and development stage of China's-space station, and the 29^th flight since the country's manned space program was approved (批准). The launch also marks the 475^th flight of the Long March carrier rocket series.