1. Sometimes we have disagreements with people. When this (76) h, the important thing is to try not to let a calm discussion turn into a heated argument. Here (77 )   my tips for you.
        The (78) f thing I would say is that the way you begin the conversation is very important.
Imagine you are a student and you share a flat (79)   another student who you think isn't doing her share of the housework. If you say, "Look, you never do your share of the housework. (80) are you going to do about it?", the discussion will very soon turn into an argument. It's much more (81)   (有帮助)to say something like, "I think we had (82) b  have another look about how we divide up the housework. Maybe there is a better way of dealing with it. "
      My second piece of (83) a   is simple. If you're the person who is in the wrong, just admit it! This is the easiest and best way to avoid an argument. Just make an (84) (道歉)， and move on. The other person will have more respect for you (85)   the future if you do that.