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题型:听力题 题类:常考题 难易度:容易

吉林省长春市九台区师范高中2020-2021学年高一下学期5月第一阶段考试英语试卷

听材料,回答以下各题。
(1)、After how many rings do the people in the group usually answer the phone?
A、After two rings. B、After three rings. C、After four rings.
(2)、How many scores does the group get for friendliness as a whole?
A、4 out of 10. B、6 out of 10. C、8 out of 10.
(3)、What was advised to improve friendliness on the phone?
A、Using some good phrases. B、Removing the hold music. C、Asking the caller's name.
(4)、who is speaking with the speaker?
A、Customers. B、Interviewers. C、Employees
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