In the business world, communication is necessary for the{#blank#}1{#/blank#}(success)daily operations.

    In some countries, like the United States and Germany,{#blank#}2{#/blank#}is common for people to speak loudly when sharing ideas or giving directions. However, in some countries like Japan, people speak softly when sharing idea or making {#blank#}3{#/blank#}(suggest). So when communicating with people from different cultures, speaking in a proper tone(So when communicating with people from different cultures, speaking in a proper tone(语气)can help develop smooth business communication.

    With the development of science and technology, people {#blank#}4{#/blank#}(easy)connect with others around the world in a moment's notice, but there are{#blank#}5{#/blank#}few rules to remember before {#blank#}6{#/blank#}(do) so. If making an international phone, people should say attention to the time zone differences and make sure to set a reasonable time for all parties to communicate. For example, many Spanish cultures have {#blank#}7{#/blank#}(long) lunch breaks than Americans. It {#blank#}8{#/blank#}(mean)that Spanish may spend a tie period eating, in{#blank#}9{#/blank#}the person you would like to meet with is unavailable. Asking for availability before making the call is the best way to avoid any confusion(困惑). Once you are able{#blank#}10{#/blank#}(connect), speak clearly and slowly.

    How long can a person live?How tall can a human being grow?The Guinness（吉尼斯）World Records book lists many of the greatest records{#blank#}1{#/blank#}the greatest potentials（潜能）.But it's a fossil record.It speaks only to what has been done,not how much can{#blank#}2{#/blank#}(do),which is why it has to be constantly updated（更新）.

    Take the{#blank#}3{#/blank#}(surprise )case of the British middle-distance runner Roger Bannister for example.In the 1950s, experts said{#blank#}4{#/blank#}the human body could not run a mile in less than four minutes.Then Bannister came along in 1954 and proved it could{#blank#}5{#/blank#}act be run in 3:59.4.Once Bannister broke the imaginary barrier{#blank#}6{#/blank#}(sudden )the floodgates opened;scores of runners started besting（击败）the four-minute mark every year,each one{#blank#}7{#/blank#}(fast) than the last. How fast does a human have the ability{#blank#}8{#/blank#}(run)the mile today?We honestly don't know.That is why we hold our{#blank#}9{#/blank#}(breathe )during every Olympics.

    All we know{#blank#}10{#/blank#}(be)that this kind of change is possible.Keep this in mind the next time you feel stuck or challenged.Just because it hasn't been done before doesn't mean it's impossible.

    I was wandering into the small store, when the store owner received a call from a customer. The customer and his wife had shopped there several months before. When noticing that his wife really liked one thing in the store, he wanted to buy it as a surprise. Because time was limited, out{#blank#}1{#/blank#} (go) the couple without buying it. It was not until several months later that the customer wanted to buy it.

    But the customer was in Tennessee, living far away from the store which was in Maine. What was more, he had been to the store several months before, and it was difficult to believe that the store owner would remember him, or  {#blank#}2{#/blank#} it was that he was referring to. There were{#blank#}3{#/blank#} (diversity) goods in the store. The customer's question was whether she could do it. She said yes. The store owner advised him to describe the thing for her and so he did.

    {#blank#}4{#/blank#} (inform) what the thing was like, the store owner took a few close-up photos with her camera« and e-mailed them to the customer. Having received the photos' then the customer decided which one was the very thing.

Then the customer said, “Now it is time we discussed a price over the phone.” Apart{#blank#}5{#/blank#}discussing the price, they also decided the time to send it. Then she took care of the credit card transaction (交易)online, and the customer proposed the gift{#blank#}6{#/blank#}(send) that afternoon. Then the agreement was reached. The customer said. “I live far away from your place now.{#blank#}7{#/blank#} I would get it myself.”

    The store owner was really smart. She wasn't necessarily{#blank#}8{#/blank#} (talent) for new technology but she was willing to push herself to find new ways to make the transaction (交易) actually happen. It was not a dramatic thing. It was the first time she had ever done it. Never before had she done such a thing.

    {#blank#}9{#/blank#} difficult it was, the store owner discovered a creative solution {#blank#}10{#/blank#} (contribute) to a new way of doing business. In my view, we should realize that challenge and opportunity go hand in hand.

Black Friday is a popular holiday, which is usually celebrated {#blank#}1{#/blank#}day after Thanksgiving in the United States. On this day, Americans all over the country rise at dawn in order to stand at the head of the line at {#blank#}2{#/blank#}(vary) stores, so that they can get deeply discounted (打折的) deals offered by these stores.

This day is called Black Friday because it is the day on which many traders "hit the black",{#blank#}3{#/blank#}(mean) that they start to make money after being "in the red", all year long. The traders used {#blank#}4{#/blank#}(write) with a red pen on their ledgers (账簿) to show losses and black inks to show gains. It is not how this holiday gets its name, although it is {#blank#}5{#/blank#}(common) believed by the public to be the case.

Although this day {#blank#}6{#/blank#}(continue) to be a big holiday in the United States, it is beginning to lose some of its {#blank#}7{#/blank#}(popular). That is because more and more people are turning {#blank#}8{#/blank#}(they) attention to online shopping. It allows them to buy what they want {#blank#}9{#/blank#}convenience. As a result, Cyber (网络的) Monday appears,{#blank#}10{#/blank#}is a day directly competes with Black Friday and may lead to its downfall.