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题型:听力题 题类:模拟题 难易度:容易

上海市杨浦区2020届高三英语一模试卷(含听力音频)

听长对话,选择正确的答案。
(1)、Choose the best answer
A、Incorrect number of delivered items. B、Substandard quality of the bought goods. C、Limited supplies of marketed goods. D、Delayed delivery of the purchased silver.
(2)、Choose the best answer
A、She listened to a radio program. B、She visited the British Museum. C、She conducted a related survey. D、She worked at Customer Service.
(3)、Choose the best answer
A、Most of the customer complaints are related to tourist industry. B、Telecommunication is generally underfunded and understaffed. C、The majority of dissatisfied customers complain by phone or by letter. D、Putting a complaint on social media doesn't help solve the problem.
(4)、Choose the best answer
A、He is embarrassed that so many British are complaining. B、He is doubtful whether we should complain on social media. C、He will seriously consider making a complaint if he has to. D、He is unlikely to complain even if he gets bad service at a restaurant.
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