阅读短文,根据文章大意用所给词的适当形式填空(未提供单词的,仅限填一词),使文章意思完整、正确。
When I was a junior high school student, my family received {#blank#}1{#/blank#} call. It said that my grandfather had a heart attack and {#blank#}2{#/blank#}(send) to the hospital just now. We set out {#blank#}3{#/blank#}(immediate) to be with him. When we arrived, we learned his operation was over and he was in the ICU, so we headed straight to the ICU. At the door, I felt too nervous to enter. Then I realized that a doctor came close to me and walked me step by step. She told me {#blank#}4{#/blank#}(relax) because my grandfather would be OK soon. Then her {#blank#}5{#/blank#}(explain) about the tubes that were coming out of his body was very clear. What she said gave me strength and made me feel {#blank#}6{#/blank#}(peace). As she said, my grandfather gradually made a full recovery and now he has good health.
I don't remember what she looked like, {#blank#}7{#/blank#} I remember she cared about a teenage girl {#blank#}8{#/blank#} was a little afraid to see her grandfather in the hospital. Her kindness passed beyond her patients to {#blank#}9{#/blank#} (they) families. It has been seven years, but her simple act still makes a lasting impression {#blank#}10{#/blank#} me.