请为表格写一个简短的标题。
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    Most people drink tea in the world. But tea does not mean the same thing to different people. In different countries, people have different ideas about drinking tea.

    In China, for example, tea is often served when people get together. Chinese people drink it at home or in tea houses at any time of the day. They often use hot water to boil tea leaves.

    Tea is also important in other Asian countries. People in these countries have a special way of serving tea. They hold a tea ceremony in their houses when important guests come. It is very old and full of meaning. Everything must be done in a special way in the ceremony. There is even a special room for it in their houses.

    In the United States, people usually drink tea at breakfast or they drink it after meals. Americans usually use tea bags to make tea. This way is faster and easier than the way of making tea in teapots. In summer, most Americans drink iced tea. They like to put some ice in their tea.

    As is well known, saying “no” is not easy at all. But sometimes we have to learn to say “no”. To learn to say “no”, we have to first understand what's stopping us about it. There are some common reasons why people find it hard to say “no”.

    You want to help others. You are a kind soul(灵魂) at heart. You don't want to turn the person away and you want to help when possible, even if it may take up your time.

    Afraid of being rude. I was brought up under the idea that saying “no”, especially to people who are older, is rude. This thinking is common in Asian culture, where face-saving is important. It means not making others look bad or lose faces.

    Wanting to be agreeable. At times, you find you are not in agreement. You don't want to keep yourself away from the group, so you agree to do others' requests(请求).

    Fear of conflict(冲突). The person might be angry if you refuse him. This might lead to an ugly conflict. Even if there isn't, there might be disagreement which might lead to bad effects(影响) in the future.

        Fear of losing opportunities(机会). Sometimes, saying “no” means closing doors or losing opportunities. It may make you feel worried. For example, one of my friends was asked to work in another department(部门) in her company(公司). Since she liked her team, she didn't want to go. However, she didn't want to say “ no” as she felt it would affect her promotion(晋升) opportunities in the future.

⑴题完成句子；⑵⑶题回答问题；⑷题找出并写下全文的主题句；⑸题将画线句子译成汉语。

(E)

    Learning to communicate well is a skill you will use all your life. You need this skill in your personal life to express your feelings to friends and family members. You need to be able to communicate well in school, too.  Your future job success may also depend on your ability to communicate.

    Kinds of Communication

    There are two main kinds of communication. The first kind is verbal communication( 语 言 交 流 ). It includes the use of words to send information. Speaking and writing are both forms of verbal communication.

    Nonverbal communication(非语言交流) includes any means of sending a message that does not use words. Your appearance, body language and the way you react are all forms of nonverbal communication.

    Being an Active Listener

    Communication is a two-way process. Sometimes you are the sender and sometimes you are the receiver. To receive the messages clearly, it helps to be an active listener. Active listening is a communication skill in which the listener shows a clear understanding of what a person is saying. You can do this in several ways.

◆Repeat what you think the speaker is saying.

◆Let the speaker know you are listening by nodding or shaking your head.

◆If the message you receive is not clear, ask questions.

◆Listen before answering.

◆Do not interrupt(打断). Allow the speaker to finish what he or she has to say.

Dear Henry,

    I'm glad to know you are coming to my house next Sunday. But it is a little difficult to find my house. Go out of the train station, and go down West Street to the north. Don't turn left at the crossing, and just walk straight on. You can see a bus stop near a movie theatre on your left. Take the No. 2 bus there and get off at the fifth stop. Then you are on Garden Street. Go down the street and walk until you see a park. Walk across the park and you can find a bank on your right. My house is opposite the bank. I will meet you at the gate of my house. See you then.

Your friend,

Tom

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