“Sorry” is a word that people in Britain often say in their daily lives.

    One day while I was w{#blank#}1{#/blank#} in the street, a young man ran in a hurry, brushing(轻擦) against my handbag. He continued his way, but turned b{#blank#}2{#/blank#}and said “sorry” to me. Even in a rush, he didn't f{#blank#}3{#/blank#}to say “sorry”. One day, after I bought some bananas, the shopkeeper was passing m{#blank#}4{#/blank#}the change(找回的零钱), but I wasn't ready for it and a coin dropped onto the ground.

    “S{#blank#}5{#/blank#}, madam,” he said while bending(弯腰) to pick it up. I was s{#blank#}6{#/blank#}why he said“sorry” to me. Another t{#blank#}7{#/blank#}, I stepped(踩) on a man's foot at the entrance(入口处) to a cinema. At the same time, we b{#blank#}8{#/blank#}said “sorry”. Slowly, I got to know that when something unpleasant happens in daily life, the British don't care much about who is wrong. If someone is in t{#blank#}9{#/blank#}, a “sorry” is always necessary. Perhaps(也许) that is w{#blank#}10{#/blank#}I seldom see people quarrel(吵架) on the buses or streets in Britain.