A、The telephone call was not clear.B、The line was always busy.C、The telephone bill was not accurate.D、The service was not satisfactory.
（2）、What can we learn about the man from the conversation?
A、He refuses to check the bill again.B、He is the manager of the company.C、He is expert at counting.D、He is patient and helpful.
（3）、What did the man suggest the woman do?
A、Check her eyesight to avoid mistakes again.B、Apply for the International Dial Service.C、Cut down the number of overseas calls.D、Make a request for free phone calls.
（4）、Why did the woman say sorry?
A、Because she shouldn't have turned to the assistant.B、Because she mixed up the telephone numbers.C、Because she forgot to pay the previous bills.D、Because she made a wrong complaint.
