题型：概要写作 题类：常考题 难易度：困难
上海市徐汇区2018-2019学年高二上学期英语期末考试试卷
Sales Strategies
How can a company improve its sales? One of the keys to more effective selling is for a company to first decide on its “sales strategy”. In other words, what is the role of the salesperson? Is the salesperson's job narrative, suggestive, or consultive?
The “narrative” sales strategy depends on the salesperson moving quickly into a standard sales presentation. His or her pitch highlights the benefit for the customer of a particular product or service. This approach is most effective for customers whose buying motives are basically the same and is also well suited to companies who have a large number of prospects on which to call.
The “suggestive” approach is tailored more for the individual customer. The salesperson must be in a position to offer alternative recommendations that meet a particular customer's needs. One key aspect of the suggestive approach is the need for the salesperson to engage the buyer in some sort of discussion. The salesperson can then use the information from the customer to suggest an appropriate product or service.
The final strategy demands that a company's sales staff act as “consultants” for the buyer. In this role, the salesperson must acquire a great deal of information about the customer. They do this through market research, surveys, and face-to-face discussions. Using this information, the salesperson makes a detailed presentation tailored specifically to a consumer's needs.
More and more sales teams are switching from a narrative or a suggestive approach to a more consultative strategy. As a result, corporations are looking more at intangibles (无形资产) such as creativity and analytical skills and less at educational background and technical skills.
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