Allow me to introduce you to Terry, a window salesman from England. If I could take you back about 20 years, you'd know Terry as a complete green hand, who was wet behind the ears in just about everything he attempted. A person couldn't sell false teeth to his own Granny, let alone he could compete with the other salespeople in the industry. You know, the kind who could sell snow to Eskimos.

    Terry's boss decided to send him out on a practical field trip on his first day. So off he went, but he was extremely nervous. With his hands and his knees shaking, he approached the front door and knocked at it. And an old woman appeared. After dozens of cups of tea and pieces of biscuits, the woman signed a contract and purchased over $7,000 worth of windows.

    The woman had already talked with 6 excellent salesmen that week, all of whom offered her cheaper ones! That's right—Terry's price was the most expensive and he was also the most inexperienced salesman there ever was.

    So, what happened then? Here comes the secret. The woman said she liked the young lad more than the others. That's all there was to it. She didn't care about the extra expense. Even the other salesmen couldn't persuade her to pay less than this young lad was asking for.

    The truth is that the young lad left on the woman the first impression that shone brighter than any of the salesman's talk. First impressions count, not the sales techniques, not the low prices. The actual “personality” the kid honestly gave was all that was required. If you market your own products and services, consider what impression you are giving to others. If you appeal to them, then you've already done half of the work. If this means redesigning your presentation, then so be it. If this means going out of your way to be polite, helpful and giving the best possible shopping experience to your customers, the so be it.

    Whether you are young or young at heart, it is never too late to change, or take in some new and better practices into your daily life. Here are some wise lessons that I wish I knew when I was younger.

    I used to be worried about what others thought of me. Finally, I changed. Remember that if you're wasting too much time looking for respect(尊重) from others, then you will not have time to finish all you desire(期望).Everyone has an opinion, but in fact others' opinions about you are based more on their history and perceptions(观念) than anything you're actually doing. So depend on your own assessment(评估) of you rather than others'.

    Enjoy every moment of today. Don't wait to do or enjoy anything. Don't tell yourself you will do it tomorrow. If it is important to you, then do it today. Pay attention to what is happening now, the task at hand and all the choices you make today, big and small. Our future is set by what we decide and do today.

    What happened yesterday is over. You can not change it. So let it go. Don't waste your energy considering anger or unhappiness. It only stops you from moving forward in life.

    Look for the good in people. Celebrate the happy moments, big and small. Search for the chances for growth. Give helpful encouragement rather than unwanted criticism (批评). Be helpful whenever possible.

    In a word, life is serious but you can still be delighted and hopeful. Otherwise, what's the point?

    Knowing the “right” thing to say and do as parents is not easy. But what if I told you there's ONE word you can add to your vocabulary that will help set your kids up for success for the rest of their lives? You'd let it flow effortlessly from your parenting lips, right?

    Well, that word is “practice”. It generates confidence and a “can do” attitude in kids when you use the word “practice” in place of the more commonly used word “try”. And here's why.

    “Try” means failure, or at the very least, doubt. From a very young age, we are always told to “try this”, “try that” and “try, try again”… “just try”. But “try” suggests the act of wondering what will happen instead of a clear intention of success.

    How many times have you heard someone say they tried something over and over, and it didn't work? Or that they will try to call you or come over and never show? Our subconscious(潜意识的) programming tells us that “try” is a way out for many. It's a word we use when we don't expect success or don't want to do something. We usually think, “Oh well, at least I tried.”

    The word “practice”, however, is different. Practice always makes you better. everyone who is good at something has practiced－doctors, musicians, athletes, students, speakers, singers and the list goes on and on. Did they try it the first time to see if they wanted to pursue it? Yes, but when it came to improving, they practiced. Even toddlers learning to walk are practicing. They have every intention of working successfully, and they keep at it until they do… and that in itself is a great lesson for us adults.

    In today's working world, the high school diploma program has become the initial footstep in achieving a successful career. A high school diploma is a formal document issued to certify a candidate's successful completion of a prescribed (规定的) secondary school program of studies.

    It takes four years to complete the high school diploma program. The eligibility (合格) requirements for the high school diploma vary from state to state. A high school diploma is the minimum qualification for higher education and government jobs in the United States. The opportunities for a better job are extremely limited for one who has not earned a high school diploma. To be more specific, the high school diploma can qualify one for fruitful careers in science, education, health care, the travel industry, and the legal profession.

    In some states, high school diplomas are differentiated by type such as a general diploma, an academic diploma, or a vocational diploma. A high school diploma is regarded as the minimum admission requirement for post-secondary education programs. When people apply for a green card or a US visa, a high school diploma is a valuable asset for immigrants into the United States.

    There are several ways to achieve a high school diploma. One can get the diploma through traditional classroom study. It is best suited for individuals who enjoy face-to-face interaction with their teachers and classmates. In the United States, opportunities are provided for getting high school diplomas without attending classes at school. One can earn a high school diploma at home through a combination of online and correspondence classes.

    Generally, the high school diploma programs do not have minimum age requirements. In order to get the high school diploma, the students must complete the coursework dictated by their school district. Curriculum (课程) varies from district to district. Before enrollment, a student counseling (咨询) service is recommended to most students.

    I waited half an hour, set the board, and sat in the studio, reviewing my questions until the telephone lines flashed.

    "Hello?"

    "This is Connie Chung. I'm so sorry I'm late."

    Connie Chung was one of the only four women anchors（主播）to make it into the club of major evening network television news. For almost an hour we talked about the industry. When I asked if she ever had an instructor throughout her trials, she turned around and offered to instruct me. When I asked why she decided to do it, she simply replied, "Because you're good."

    That afternoon I rushed home and told my mother what had happened. Without looking up, she just said "Good for you." Hearing this, I felt a sense of loss.  Her consistent response always made me feel under-appreciated.

    Until then I had been searching for something that I would never get—that sense of love and acceptance in a house full of negativity（消极）.

    I knew I needed to get rid of all the negativity in my life first, so I packed my bags and walked out of the house, thinking a risk would allow me to open myself to the world again and receive all the positive energy that I needed.

    Then radio became my way of connecting with others. My ability to book high-level guests and celebrities（名人）was gradually recognized and eventually all the words of encouragement from past guests and colleagues helped me to re-build my confidence levels. "I can do this," I kept telling myself, and pushed even harder to find my next aim.

    People had faith in me, so I developed faith in myself. Their positive attitudes towards themselves and towards me helped me develop my own positive attitude, leading to productive interactions with celebrities and adding to my list of instructors.

    I may not have started life surrounded by positivity but I surely feel that I am surrounded by it now. It's amazing how positivity builds on itself.